Business associate Work, Jobs in Wordsley, Sts (with Salaries)

Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Solihull
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Assistant Store Manager
Footasylum —Brierley Hill
- Organisational skills
- Communication skills
13d
Senior Project Manager - Transformation
Midlands Partnership University NHS Foundation Trust —Stafford
- £49,387 - £56,515 a year
- Part-time
- Microsoft Office
- Project management
Neurodevelopmental Service Lead (Adult ASD Service)
Worcestershire Workforce —Redditch
- £62,321 - £72,416 a year
- Part-time
- Psychology
- In-person
- Leadership
- Free parking
Quick apply
13d
Associate Director - Acquisitions, Compliance & Maintenance
Dudley Metropolitan Borough Council —Dudley
- £108,015 - £118,680 a year
- Full-time
- Hybrid work
- Construction
- Communication skills
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Dudley
- £3,800 a month
- Full-time
- Sales
Quick apply
Learner Services Advisor
Access Creative College —Birmingham
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
5d
Marketing Associate
OneAdvanced —Birmingham
- Social media management
- Analysis skills
- IT
- Employee assistance programme
- Bereavement leave
Support Worker (Days)
Edgeview Homes Ltd —Kingswinford
- £12.75 - £12.85 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
7d
Business Development Associate
Safran —Wolverhampton
- Full-time
- Engineering
- Analysis skills
- Business
Loss Prevention Officer
Homesense —Solihull
- Part-time
- Employee assistance programme
- Employee discount
Self Employed Delivery Driver
TGB Logistics Ltd —Droitwich
- Up to £780 a week
- Full-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
9d
Employment Associate/Senior Associate
Gateley —Birmingham
- Annual leave
- Employee assistance programme
Resourcing & Office Administrator
Workwear Uniform Group Ltd —Oldbury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Lead Associate - Operations
Wesco —Lichfield
- Full-time
- Forklift
- Warehouse experience
- Computer skills
- Annual leave
- Employee discount
Retail Sales Advisor - Wednesbury
Oak Furnitureland —Wednesbury
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
12d
Recruitment Associate
Ballards LLP —Worcester
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
13h
Seasonal Sales Associate
Under Armour —Norton Canes
- £12.75 - £14.03 an hour
- Part-time
- English
- Communication skills
- Employee discount
- Flexible schedule
Associate
Ridge & Partners LLP —Birmingham
- Full-time
- Business development
- Project management
- Presentation skills

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Associate Customer Relationship Manager

nGeneration -
Bromsgrove

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As an Associate Customer Relations Manager (ACRM), you will play a pivotal role in ensuring the satisfaction of our clients by helping Account Managers, manage their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as a point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Assist with Administration tasks for the Account Management team and the Business Support Team.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Assist with managing customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Possibility of attending customers head office as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £28,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

business associate jobs in wordsley, sts

Associate Customer Relationship Manager

Associate Product Manager - Accounting, Taxation & Payments

Assistant Store Manager

Senior Project Manager - Transformation

Neurodevelopmental Service Lead (Adult ASD Service)

Associate Director - Acquisitions, Compliance & Maintenance

JUNIOR SALES ADVISOR

Learner Services Advisor

Marketing Associate

Support Worker (Days)

Business Development Associate

Loss Prevention Officer

Self Employed Delivery Driver

Employment Associate/Senior Associate

Resourcing & Office Administrator

Lead Associate - Operations

Retail Sales Advisor - Wednesbury

Recruitment Associate

Seasonal Sales Associate

Associate

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