Work, Jobs in worksop, eng (with Salaries)

Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Cleaner
SBFM —Worksop
- £12.71 an hour
- Overtime
- No experience needed
- Annual leave
- Employee discount
Starbucks Shift Supervisor
EG Group —Worksop
- £13.55 an hour
- Supervising experience
- Employee assistance programme
- Employee discount
General Sales Assistant (Temp)
Matalan —Worksop
- Part-time
- Employee discount
Quick apply
Estate Agent
The Property Experts —Worksop
- £8,400 a month
- Remote
- Sales
- Administrative experience
Catering Assistant - DOB-PT/430
Olive Catering Services Ltd —Whitwell
- £12.71 an hour
- 8 hour shift
- In-person
- Restaurant
- Free parking
- Health & wellbeing programme
Quick apply
Barista
Starbucks —Worksop
- Weekend availability
- Store discount
- Employee assistance programme
Sales Assistant
Topps Tiles —Worksop
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Sales Assistant - Part Time - Worksop
H&T Pawnbrokers —Worksop
- £12.26 - £13.44 an hour
- Part-time
- Employee discount
12d
Kitchen Assistant
Marston's Pubs —Worksop
- Up to £12.71 an hour
Quick apply
Store Assistant
Aldi —Lincoln
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Catering Assistant
Dine Contract Catering —Worksop
- £12.98 an hour
Service Advisor
Perrys Motor Sales Ltd —Worksop
- £28,730 - £38,000 a year
- Full-time
- Communication skills
- Employee discount
1d
Retail Sales Assistant
Cotton Traders —Chesterfield
- Up to £12.71 an hour
- Employee discount
Quick apply
13d
Kitchen Team Member
The Lock Keeper Marstons —Whitwell
- £12.71 - £13.50 an hour
- 12 hour shift
- Hospitality
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
7d
Telesales
J & C Howarth Wholesale Ltd. —Worksop
- £13.50 an hour
- Full-time
Quick apply
1d
Care Assistant (Days)
Ashley Care Centre (Worksop) —Worksop
- £12.71 an hour
- Weekend availability
- In-person
- Care plans
- Paid training
Quick apply
Team Member
Pizza Hut —Mansfield
Quick apply
Subway Team Member
Welcome Break —Sheffield
- Up to £12.85 an hour
- School
- Free parking
- Employee discount
5d
Dispensary Assistant
Peak Pharmacy —Clowne
- £13.24 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Support Agent

Home Decor GB Ltd -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £24,785 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Customer service
Sales administration
Organisational skills
Contracts
Account management

Full job description

Job Description

Home Decor Group is a leading supplier of contemporary bedroom furniture and kitchens to the DIY, construction, domestic and new-build markets.

At our modern facility in Sheffield we create stunning fitted wardrobes, sliding wardrobe doors and freestanding furniture, including a range of functional modular based storage solutions which are used in both home living and home office environments. See what we do here https://www.hdhc.com/.

We are currently recruiting a Customer Support Agent based in our Sheffield Head Office who will support the team in delivering first class service to our customers.

Great working environment within an established team and generous benefits Full time hours are 37.5 hours a week, Monday to Friday, with an early finish one day of the week on a rota basis. Some flexibility in the working of these hours would be considered.

The role would suit someone who is looking to start a career in customer service and full support and training will be given.

Starting salary is £24,785, increasing with experience

26 days holiday each year, plus bank holidays

Generous pension and life assurance schemes

Health Cash Plan

Free Parking

Employee discount

Main Purpose of the Role

· Support the Internal Account Manager with the day to day running of the customer accounts from ‘order call off to cash’.

Building and maintaining strong relationships based on trust, a sense of urgency, professionalism. You understand your customer’s needs and ensure that Home Décor meets and exceeds expectations.
Proactively manage the customer order banks through regular contact with sites and sales. Manage every stage of the order process via total ownership of each customer order from the point of call off to successful install.

· While accuracy is paramount, you will also work at a high pace at all times to ensure that agreed daily productivity targets are met and that all orders are entered on time, in full to the agreed schedule.

Key Responsibilities

· Accurately Process orders on internal Microsoft AX system.

Facilitate customer solutions and resolutions by bringing together cross functional stakeholders including Installation, Production/Warehouse, Planning, Logistics, Sales and Marketing.
Actively assist in the cash collection process by overseeing compliance from call off to the sign off process. Act as the first point of contact for escalated collection queries.
Source customer care reports for all accounts, monitoring any outstanding replacement/remedial works and closing them out promptly.

· Adhere to the company’s clear desk policy at the end of every day.

· Identify and share opportunities for efficiency and improved productivity within the order entry process.

Supporting the Accounts department with various enquiries including dealing with customer queries, credits and invoices appropriately.
Providing accurate information and data to both software systems – AX for order entry and Field Aware for installation planning.

Knowledge & Experience

Experience working within a similar role in Sales Administration would be desirable.
Retail or similar experience, giving experience of customer contact and working towards achieving excellent Customer Service.

Key Skills & Qualifications Required

Previous account management experience, preferably in the contract/building sector
Good communicator and a confident telephone manner.
· Attention to detail, task focus and accuracy.

· Excellent organisational and prioritisation skills, and able to work under pressure

· Understanding of the product and construction industry preferred.

· Able to work as part of a team as well as individually.

· Excel intermediate, comfortable working with ERP and scheduling systems, strong administration skills.

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Life insurance
Sick pay

Experience:

Microsoft Excel: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

jobs in worksop, eng

Customer Support Agent

Cleaner

Starbucks Shift Supervisor

General Sales Assistant (Temp)

Estate Agent

Catering Assistant - DOB-PT/430

Barista

Sales Assistant

Sales Assistant - Part Time - Worksop

Kitchen Assistant

Store Assistant

Catering Assistant

Service Advisor

Retail Sales Assistant

Kitchen Team Member

Telesales

Care Assistant (Days)

Team Member

Subway Team Member

Dispensary Assistant

I want to receive the latest job alerts for jobs in worksop, eng

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