Bilingual customer service Work, Jobs in Wormington, Gls (with Salaries)

Bilingual Customer Service Professional - Italian/English
360insights —Stratford-upon-Avon
- £26,000 - £30,000 a year
- Full-time
- Remote
- Microsoft Word
- English
- Analysis skills
Quick apply
13d
Hotel Receptionist- Experienced
Corse Lawn House Hotel —Gloucester
- £12.71 - £13.50 an hour
- Part-time
- Bilingual
- Hospitality
- Computer literacy
- Free parking
- Employee discount
Quick apply
Sales Manager
AccuLink Technology Ltd —Cirencester
- From £45,000 a year
- Full-time
- CRM software
- Customer service
- English
- Sick pay
Quick apply
14d
Store Manager
One Stop —Leamington Spa
- £25,420.00 - £46,833.39 a year
- Full-time
- Merchandising
- Administrative experience
- Organisational skills
- Employee discount
Quick apply

I want to receive the latest job alerts for bilingual customer service in wormington, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Bilingual Customer Service Professional - Italian/English

360insights -
Stratford-upon-Avon

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
13 days ago

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
English
Microsoft Office Suite
Analysis skills
Customer interaction
Italian
Analytics

Full job description

About 360insights

360insights orchestrates how brands engage and grow their complex partner ecosystems. Our unified platform brings together streamlined experiences, incentives, and services so brands can coordinate go-to-market efforts with clarity, consistency, and control. Built for organizations with indirect channels and complex global incentive programs, we are trusted by leading brands worldwide.

We welcome talent from all backgrounds and are committed to equal opportunity regardless of race, religion, ethnicity, age, disability, sexual orientation, or gender identity. Accommodations are available throughout the hiring process upon request. Learn more about our DEIB vision on our website.

About the role

As a Customer Care Professional - Bilingual English / Italian - you will be the first point of contact for consumers and sales associates seeking support with their claims in the incentive programs we manage. You will help resolve questions and concerns across phone, email and chat channels while delivering a positive customer experience that builds trust and satisfaction.

What you'll do

Deliver exceptional customer support through inbound phone calls, email, support portals and live chat.
Use our internal systems to investigate inquiries, resolve issues and provide accurate information to customers.
Build positive customer experiences by resolving concerns efficiently and professionally.
Capture customer interaction data accurately to support reporting and continuous service improvement.
Share customer feedback and emerging trends to help identify issues early and improve processes.
Recommend solutions that enhance the customer experience and reduce repeat inquiries.
Continue developing your skills, knowledge and capabilities to support career growth and advancement opportunities.

What you'll bring

Bilingual proficiency in Italian and English.
Previous customer service or customer support experience using phone, email and live chat.
Strong written, verbal and active listening skills.
Experience using Microsoft Office applications, including Word and Excel.
Strong analytical and problem-solving skills.
Effective organisational, prioritisation and follow-up abilities.
Ability to collaborate with colleagues while working independently when required.

All our job postings provide starting pay bands for transparency. In addition to base salary we offer bonus, stock options plus a wide range of benefits.

The pay range for this role is:
26,000 - 30,000 GBP per year(Stratford-upon-Avon, United Kingdom)

Quick apply

Refine Your Search

bilingual customer service jobs in wormington, gls

Bilingual Customer Service Professional - Italian/English

Hotel Receptionist- Experienced

Sales Manager

Store Manager

I want to receive the latest job alerts for bilingual customer service in wormington, gls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected