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Bring your passion for improving data accuracy to this role, providing a valuable service for our customers and colleagues
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This is a key role that proved exposure across the wider NFU Mutual business providing you with valuable insight to our business data systems and data flows
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Hybrid working with 40% home-based working and 60% based out of our Stratford-upon-Avon Head Office, (Mondays, Wednesdays and Fridays)
This role sits within the IT Data Steward Team within the IT Customer Applications area and plays an important part in maintaining the accuracy and integrity of customer data across NFU Mutual systems. As a member of the IT Data Steward, you’ll focus on the day-to-day management of customer records, ensuring data is correctly deduplicated, investigated and resolved in line with agreed standards and processes.
You’ll work across source systems, customer relationship management platforms and master data management layers, identifying and resolving data issues and trends. Alongside this, you’ll engage with colleagues and stakeholders across the business to validate data, correct inaccuracies and reduce data quality risks.
The role also offers the opportunity to contribute to continuous improvement by identifying root causes of data issues and recommending enhancements to processes and ways of working. You’ll be supported by Senior Data Stewards and the IT Team Leader as you build your technical knowledge and capability within the team. This role is based in Stratford-upon-Avon and reports to an IT Team Leader.
You enjoy working with data, take pride in accuracy and are naturally curious when it comes to investigating issues and understanding how systems and processes connect. You’re comfortable following structured processes, while also looking for opportunities to improve how things are done.
Essentially you will bring:
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Evidence of data cleansing experience, (including de-duplicating customer data to agreed standards) OR data analysis experience.
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Demonstrable strength in attention to detail.
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Root cause analysis experience, able to investigate data issues to identify underlying causes
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Good applications knowledge, understanding IT applications data flows and impact on data management
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SQL querying skills – desirable
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Data reporting experience - desirable
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
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Salary £31,864 - £39,000
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Annual bonus (up to 10% of salary)
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Contributory pension scheme, up to 20%, including your 8% contribution
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25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
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A Family Friendly policy that helps you balance your work and family responsibilities
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Access to savings at High Street brands, travel and supermarkets
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£20 contribution to a monthly gym membership – subject to T&Cs
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Health and wellbeing plan - cashback for dentist, opticians, physio and more
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Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
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Employee Volunteering - volunteer in the community for one day each year
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Unlimited access to Refer a Friend £500 bonus scheme
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Life Assurance cover of 4 x salary
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Employee discounts of 15% on a range of NFU Mutual insurance policies.
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Salary sacrifice employee car scheme - subject to eligibility
We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
