Chief risk Work, Jobs in Worsley, Gtm (with Salaries)

Senior Manager - Customer Services Strategy and Governance
The Co-operative Bank —Manchester
- Up to £90,000 a year
- Full-time
- Hybrid work
- Financial services
3d
Information Security Manager
Together —Cheadle
- Full-time
Quick apply
Sr. Project Manager (UK)
MustardSeed PMO —Manchester
- £60,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Project management
- Organisational skills
Quick apply
Director of Approvals
Health Research Authority —Manchester
- £90,900 - £113,625 a year
- Full-time
- Hybrid work
- AI
7d
Compliance Monitoring Manager
Together —Cheadle
- Full-time
- Project management
- Driving
- Financial services
Quick apply
11d
Investment Manager
Castlefield —Manchester
- Up to £65,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Annual leave
Chief Clinical Information Officer (Nursing and AHP)
The Christie NHS Foundation Trust —Manchester
- £79,504 - £91,609 a year
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
CS&A Capability Lead
Amentum —Risley
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Flexible schedule
Director / Senior Director, Quality & Risk Management (Global Transaction Advisory Group)
Alvarez and Marsal —Manchester
- Full-time
- Tax experience
Penetration Tester
Barclays —Knutsford
- Scripting
Head of Technology Operations & Strategy
Department for Culture, Media and Sport —Manchester
- £62,203 - £72,686 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
5d
Head of Financial Crime Operations (Central Manchester)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Financial services
- Leadership
- Banking
- Annual leave
Quick apply
Senior IT Project Manager
Government Property Agency —Manchester
- £56,500 - £62,554 a year
- Full-time
- Presentation skills
- Computer networking
- IT
10d
Operations Director
Harwood —Harwood
- From £90,000 a year
- Leadership
- Communication skills
- Annual leave
Leader, BBC Philharmonic Orchestra
BBC —Salford
- Part-time
- Management
4d
Research Project Manager
The Christie NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Full-time
- Project management
- Organisational skills
- Leadership
21h
Cyber Defence Engineering Lead
Barclays —Knutsford
- Financial services
- Leadership
- Communication skills
9d
Head of Function (Systems / Software)
Expleo —Preston
- Engineering
- Continuous improvement
- Mentoring
Director of Industrial Relations & Employee Relations
Manchester Airport —Manchester
- Analysis skills
- Free parking
- Employee discount
2d
Compliance Manager - Financial Services
Healthy Investment —Bury
- £65,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Financial services
- Communication skills
- Free parking
- Annual leave
Quick apply
9d

I want to receive the latest job alerts for chief risk in worsley, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Manager - Customer Services Strategy and Governance

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
Up to £90,000 a year
3 days ago

Benefits

Company pension

Qualifications

Financial services

Full job description

About the role

Customer Service Strategy & Support is a critical enabling function, ensuring colleagues across our largest customer focused operational areas are equipped to deliver consistently strong outcomes for the Group’s members and customers.

We now have the new opportunity to join us as the Senior Manager - Customer Services Strategy and Governance who will play a central part in shaping how Customer Service enables the delivery of our overall Group strategy and our ‘digital first, human always’ mission.

This role will develop and support the ongoing development and measurement of the Group Channel Strategy, working closely with colleagues in the Chief Commercial Office and Group Strategy to define the role of each customer-facing channel, including our branches, contact centres, and complaints teams, as well as our operational support functions for retail, mortgages and business customers. The role holder will lead on strategic projects and initiatives, contributing to future transformation requirements and ensuring Customer Service needs are reflected in wider change activity.

This role works in close partnership with the Director of Customer Services and the Head of Customer Service Strategy & Support to define and track clear strategic objectives for the function. The person in post will collaborate with our Performance and Planning teams to design meaningful metrics, and brings together performance data and senior stakeholder insight to produce high‑quality updates for key governance forums, including the Group Executive and Board.

The role holder is also responsible for designing and managing an effective governance framework for Customer Service. This includes leading the planning and drafting of governance papers and supporting the Director of Customer Service and their leadership team through well‑structured forums and sessions that enable strong decision‑making and delivery against strategic priorities.

This role can operate from our Head Offices in Manchester or Binley, Coventry. As a Group role, travel to both locations will be required and a team-led hybrid working arrangement is in place.

Benefits:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Car allowance
Annual discretionary bonus scheme
Personal pension with enhanced contributions
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining the Coventry Building Society Group here

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About you

For this role you’ll need to have:

Current or recent senior leadership experience within a customer centric, operational area
Extensive track record of understanding customer needs and making a significant difference to their experience
Evidence of creating and delivering against strategic plans.
Highly persuasive and influential, skilled in managing stakeholders up to Executive level.
Exceptional communications skills including the experience of writing effective papers for committees, risk forums or Exco
Well organised and able to quickly make sense of large volumes of complex information.
Ability to communicate complex subjects clearly to a non-technical audience
Good planning, problem solving and decision-making skills
Use of analytical tools and frameworks to make sense of data and input into decisions

Experience in these areas would be helpful:

Financial services and or / regulated background.
Experience in managing risk and inputting into risk forums

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you

Apply Now

Refine Your Search

chief risk jobs in worsley, gtm

Senior Manager - Customer Services Strategy and Governance

Information Security Manager

Sr. Project Manager (UK)

Director of Approvals

Compliance Monitoring Manager

Investment Manager

Chief Clinical Information Officer (Nursing and AHP)

CS&A Capability Lead

Director / Senior Director, Quality & Risk Management (Global Transaction Advisory Group)

Penetration Tester

Head of Technology Operations & Strategy

Head of Financial Crime Operations (Central Manchester)

Senior IT Project Manager

Operations Director

Leader, BBC Philharmonic Orchestra

Research Project Manager

Cyber Defence Engineering Lead

Head of Function (Systems / Software)

Director of Industrial Relations & Employee Relations

Compliance Manager - Financial Services

I want to receive the latest job alerts for chief risk in worsley, gtm

Related Searches

Explore jobs in more locations

About the role

About you

About us

Jobseeker tools

Employer Tools

Browse

Stay Connected