Technical Administrator
Contract: Professional Services, Production & Technology
Location: Bolton, BL5 1EE
Hours of work: 40
Contract Type: Permanent
We are seeking a Technical Administrator to support the coordination and delivery of planned preventative maintenance (PPM) activities and associated compliance processes.
Reporting into the Technical Services Team Leader, you will play a key role in organising administrative workflows, ensuring accurate documentation, and supporting both self-delivered and subcontracted maintenance works.
Job Description
We are looking for a proactive and organised individual who can ensure PPMs are completed in line with contractual requirements, while supporting remedial works through to completion.
The role requires strong collaboration across stakeholders and a professional approach to representing the organisation in all client interactions.
Key Responsibilities
- Coordinate administrative activities related to PPM scheduling and delivery
- Support the Operations Delivery Lead with PPM programme execution
- Track, record, and monitor compliance processes and remedial actions to completion
- Maintain accurate asset registers in collaboration with the Asset Manager
- Manage and organise compliance documentation, ensuring records are kept up to date
- Act as a central coordination point between stakeholders, including WPSM, GPA Helpdesk, KAN, ISS Helpdesk, site teams, and subcontractors
- Support communication workflows to ensure tasks are completed within required timelines
- Assist with scheduling both planned and reactive maintenance activities
Professional and Personal Competencies/Qualifications
- Background in Facilities Management (FM) or Building Services
- Strong understanding of PPM and reactive maintenance works
- Experience with scheduling and subcontractor coordination
- Ability to work across varied projects and engage in calls/meetings with management
- Strong IT skills, including proficiency in Excel and Word
- Experience working with a static engineering team
- Excellent customer relationship management skills, including handling challenging situations
- Strong written and verbal communication skills
- Effective planning, organisation, and problem-solving abilities
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
