Operations Work, Jobs in Wrexham, Wls (with Salaries)

Service Operations Coordinator
Healthcare Matters —Llay ED
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
- Employee discount
Quick apply
2d
Operations Manager
JCB —Wrexham
- Full-time
- Continuous improvement
- Leadership
- Gym membership
9d
Transport Operations Officer
Wrexham County Borough Council —Wrexham
- £26,403 - £27,403 a year
- Bilingual
- Customer service
- English
- Annual leave
- Employee assistance programme
8d
Operations Support Manager
Securitas UK —Broughton
- £39,802.30 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Material Planner
JCB —Wrexham
- Full-time
- Communication skills
- Gym membership
Business Operations Data Lead Analyst
Delta Capita —Wrexham
- Full-time
- Hybrid work
- Microsoft Excel
- Financial services
Quick apply
5d
Finance Operations Administrator (AAT Trainee)
Chetwood Bank —Wrexham
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
Quick apply
5d
Operations Manager
InPost UK —Wrexham
- Monday to Friday
- Analysis skills
- Continuous improvement
- Driving
- Employee assistance programme
- Life insurance
Quick apply
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
13d
Data Operations Manager
WorkNest People —Chester
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Java
8d
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
Quick apply
Operations Manager
Aspens —Stoke upon Tern
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
Operations Support Technician
Viridor —Runcorn
- £49,935 a year
- Full-time
- Engineering
- Communication skills
Bereavement Operations Team Leader
Cheshire East Council —Crewe
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Driving
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
13h
Operations Apprentice
Kronospan —Chirk
- Full-time
- Communication skills
Quick apply
6d
Production Team Leader
Ipsen Biopharm Ltd —Wrexham
- Full-time
- Management
- Project management
Production Lines Scheduler
Prysmian Group —Wrexham
- Weekend availability
- Computer literacy
- Maintenance
12d
Shift Manager
Ipsen Biopharm Ltd —Wrexham
- 12 hour shift
- Leadership
Sales Operations Coordinator
Specialist Network Operations —Oswestry
- £33,000 - £37,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
9d
Head of DCASO (Service Delivery) (LR10)
AQUILA —Shrewsbury
- £80,000 - £90,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Leadership
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for operations in wrexham, wls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Operations Coordinator

Healthcare Matters
Llay ED

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
2 days ago

Benefits

Free parking
Private dental insurance
Company pension
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Customer service
English
Continuous improvement
Communication skills
Time management
Welsh

Full job description

Service Operations Coordinator
Location: Wrexham, LL11 0PB
Salary: Starting salary of up to £30k depending on experience
Hours: Monday-Friday, 8:30am-5:00pm

We're Not Looking for Just Another Administrator
At Healthcare Matters, we support healthcare providers with equipment and services that help make a real difference to people's lives.

As we've grown, we've built a reputation for being responsive, reliable, and easy to work with. We're proud of that, but we're not interested in standing still. We believe there's always a better way to do things, and we're looking for someone who shares that mindset.

We're looking for a Service Operations Coordinator who thrives in a busy environment, enjoys solving problems, and wants to play a key role in delivering an outstanding customer experience.

This isn't a purely customer service role. While there will be times when you'll answer calls and support customers, the primary focus is operational coordination, helping to coordinate services, resolve issues, improve processes, and ensure work flows efficiently from start to finish.

The Role
Reporting to the Head of Customer Experience / Customer Experience Manager, you'll help coordinate our rental and service operations, ensuring jobs are planned effectively, invoicing is accurate, and customers receive the level of service they expect from Healthcare Matters.

You'll work closely with engineers, department managers, and customers, taking ownership of key operational processes and helping us continuously improve the way we work.

Key Responsibilities
Rental & Service Administration

Managing rental administration and associated documentation
Processing rental and call-out invoicing accurately and efficiently
Investigating and resolving invoicing queries
Ensuring rental and service records are maintained accurately
Supporting the smooth day-to-day operation of the rental department

Service Coordination

Deploying service, repair, and collection jobs through the planning system
Supporting engineer scheduling and workload allocation
Monitoring job progress and helping remove operational bottlenecks
Coordinating with internal departments to ensure work is completed efficiently

Customer Experience & Continuous Improvement

Managing escalated customer queries and supporting resolution where possible
Working with teams across the business to improve service delivery
Identifying opportunities to improve processes, systems, and customer outcomes
Assisting with reviewing, refining, and remapping operational processes where required
Supporting a culture of continuous improvement and operational excellence
Helping Healthcare Matters deliver a world-class customer experience

What We're Looking For
We're looking for someone who is organised, proactive, and enjoys taking ownership.

You don't need experience in every aspect of the role, but you should be comfortable managing multiple priorities, communicating with different stakeholders, and finding practical solutions to problems.

Skills & Experience

Experience in administration, operations, scheduling, service coordination, customer experience, or similar roles preferred
Excellent communication and customer service skills
Strong organisational and time-management abilities
High attention to detail and accuracy
A proactive, problem-solving approach
Ability to work effectively under pressure in a busy environment
Confidence working across multiple departments and priorities
A desire to improve processes rather than simply maintain them

Language

English (required)
Welsh (preferred)

Why Join Us?
At Healthcare Matters, you'll be joining a friendly, supportive, and ambitious team that genuinely values ideas, initiative, and continuous improvement.

We believe the best people want more than just a job. They want the opportunity to make a difference, improve the way things are done, and be part of a company that's moving forward.

Benefits

Competitive salary
Company pension
Private medical insurance
Private dental insurance
Health & wellbeing programme
Employee discounts
Company events
Free on-site parking
Monday-Friday working (no weekends)

Additional Information

Schedule: Monday-Friday, 8:30am-5:00pm
Holidays: 20 days plus bank holidays
Location: Wrexham, LL11 0PB (must be able to reliably commute or relocate before starting)
Work Location: In person
Start Date: As soon as possible

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

operations jobs in wrexham, wls

Service Operations Coordinator

Operations Manager

Transport Operations Officer

Operations Support Manager

Material Planner

Business Operations Data Lead Analyst

Finance Operations Administrator (AAT Trainee)

Operations Manager

Customer Operations Manager

Data Operations Manager

Client Development Manager

Operations Manager

Operations Support Technician

Bereavement Operations Team Leader

Operations Apprentice

Production Team Leader

Production Lines Scheduler

Shift Manager

Sales Operations Coordinator

Head of DCASO (Service Delivery) (LR10)

I want to receive the latest job alerts for operations in wrexham, wls

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected