Service desk support Work, Jobs in Wrexham, Wrx (with Salaries)

IT Assistant
Laurel Bank Surgery —Malpas
- £14 an hour
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick apply
8d
Support Desk
ITAS —Mold
IT Support
CIS Worldwide Ltd —Chester
- £2,100 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
5d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
6d
Court Associate - Cheshire
HM Courts & Tribunal Service —Chester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
7d
Service Desk Assistant
Movida UK Limited —Liverpool
- £27,000 - £29,120 a year
- Full-time
- Customer service
- English
- Presentation skills
- Gym membership
- Sick pay
Quick apply
14d
IT Customer Service Desk Officer
Liverpool John Moores University —Liverpool
- £32,080 - £37,694 a year
- Part-time
- Customer service
- School
- Annual leave
4d
IT Support Apprentice
QA Apprenticeships —Liverpool
- £20,000 a year
- Full-time
- Windows
- IT
- Linux
- Annual leave
- Flexible schedule
7d
Reservationist
Carden Park Hotel —Chester
- £27,000 a year
- Weekend availability
- Customer service
- Hotel
- Front desk
- Free parking
- Employee assistance programme
Quick apply
13d
Administration Officer
Shropshire Community Health NHS Trust —Shrewsbury
- £25,760 - £27,476 a year
- Part-time
3d
Telephone and Administration Volunteer (Homestore) - Retail
British Heart Foundation —Wrexham
- Employee discount
Case Management Worker (CMW)
Wirral Ark —Birkenhead
- £27,752 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
Junior IS Support Analyst
System C —Liverpool
- Full-time
- Time management
Cleaner - Rhos Library
Wrexham County Borough Council —Wrexham
- £1,979 a month
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
13d
Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
7d
Logistics Co-ordinator
Creation Group —Knockin
- £30,000 - £35,000 a year
- IT
- Communication skills
Quick apply
Trainee Sales Manager
Lumen Partners —Liverpool
- From £25,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
Quick apply
4d
Facilities Assistant
ISS Facility Services —Shrewsbury
- Customer service
- Communication skills
Quick apply

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IT Assistant

Laurel Bank Surgery
Malpas

Quick apply

Job details

Full-time
£14 an hour
8 days ago

Benefits

Company pension
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
Microsoft Office
IT support

Full job description

Based across Malpas, Tattenhall and Farndon

Laurel Bank Surgery is looking for a practical and people‑focused IT Assistant to provide day to day technical support across our three GP practice sites. You will be the first point of contact for IT issues, helping staff with systems, equipment and digital workflows. The role supports our move toward modern digital care including ambient AI, neighbourhood digital tools and ICB led programmes.

About the role

You will work closely with the Operations Lead to keep our digital environment secure, efficient and well supported.

Your responsibilities will include:

IT Support and Troubleshooting Providing first line support for staff across all sites

Using remote access tools to diagnose and resolve issues

Managing the internal IT request log and escalating issues when needed Liaising with external IT service desks including ICB, system suppliers and telecoms providers

Setting up user accounts, email profiles and access permissions

Supporting EMIS, MS Office, AccuRx, Docman and other clinical and administrative systems Installing, configuring and testing new equipment

Keeping workstations tidy and equipment in good working order

Systems and Infrastructure

Carrying out routine system checks

Supporting updates, upgrades and basic maintenance

Monitoring backup processes and ensuring secure data storage

Maintaining the IT asset register

Supporting telephony systems including handset resets

Acting as administrator for practice email management

Starters and Leavers

Preparing equipment and access for new starters

Managing offboarding including account removal, equipment recovery and audit trails

Smartcard and RA Support

Acting as delegated RA support for Smartcard tasks

Supporting the Operations Lead with RA Supervisor and Sponsor duties

Liaising with Registration Authority and ICB digital teams

Data, Searches and Audit

Running simple EMIS searches

Supporting mail merges and digital communications

Digital Transformation

Supporting rollout of new digital tools and NHS or ICB initiatives

Testing new systems and gathering staff feedback

Helping identify workflow improvements

Supporting MS Teams and internal communication tools

Contributing to digital innovation including ambient AI, neighbourhood digital systems and AI supported triage tools

Training and Staff Support

Providing patient and friendly support to staff with varying digital confidence

Helping create user guides and training materials

Delivering short training sessions or one to one support Website and

Communications

Assisting with website updates

Supporting social media activity

Ensuring website content meets NHS and GP benchmarking standards

Documentation and Business Continuity

Maintaining accurate IT documentation

Updating TeamNet Logging changes, fixes and installations

Supporting business continuity planning and backup testing

Pay: £14.00 per hour

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in wrexham, wrx

IT Assistant

Support Desk

IT Support

Service Desk Analyst

3rd Line/Team Leader - Service Desk

First Line Technical Support

Court Associate - Cheshire

Service Desk Assistant

IT Customer Service Desk Officer

IT Support Apprentice

Reservationist

Administration Officer

Telephone and Administration Volunteer (Homestore) - Retail

Case Management Worker (CMW)

Junior IS Support Analyst

Cleaner - Rhos Library

Comms Specialist Engineer (Desk-Based)

Logistics Co-ordinator

Trainee Sales Manager

Facilities Assistant

I want to receive the latest job alerts for service desk support in wrexham, wrx

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