Care provider Work, Jobs in Writtle, Ess (with Salaries)

Patient Support Associate
TFP Fertility —Chelmsford
- Weekend availability
- Microsoft Office
- IT
- Communication skills
- Free parking
Quick apply
2d
People Assistant
Pinnacle Group —Chelmsford
- £25,000 - £26,000 a year
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Agent (Evenings and Weekends)
Pinnacle Group —Chelmsford
- £12.71 an hour
- Temporary
- Customer service
- Communication skills
- Employee discount
Quick apply
Support Worker
National Care Group —Great Baddow
- Up to £13.01 an hour
- Part-time
- IT
- Communication skills
- Paid training
- Referral programme
Quick apply
9d
Healthcare Assistant
Apollo Home Healthcare —Chelmsford
- £16 - £20 an hour
- 12 hour shift
- Driving
- Communication skills
Sensory Rehabilitation Assistant
ECL —Chelmsford
- £25,490 a year
- Monday to Friday
- Rehabilitation centre
- Travel
- IT
- Paid training
- Annual leave
Quick apply
9d
Canine Clinic Co-ordinator
Anglia Ruskin University —Writtle
- £38,784 a year
- Part-time
- University
- School
- Relocation assistance
7d
Business Analyst
Demo160: Core Template TEMC —Chelmsford
- Part-time
- Care plans
- Annual leave
- Employee discount
Live-In Carer - National
Unique Senior Care —Colchester
- £129 - £258 a day
- Care experience
- English
- Travel
- Annual leave
Animal Care Assistant – Part Time
Vets Now —Witham
- £14 an hour
- Part-time
- Annual leave
3d
Working Well Facilitator
Provide CIC —Chelmsford
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8h
Learning Support Team Leader
Anglia Ruskin University —Writtle
- £38,784 - £44,746 a year
- Full-time
- University
- Relocation assistance
3d
Residential Support Worker for Children aged 16+ within Supported Accommodation
North And East London Care Ltd —Palmers Green
- £2,500 - £4,000 a month
- Overtime
- English
- In-person
- Care plans
- Annual leave
- Sick pay
Quick apply
Dynamic Support Register (DSR) Keyworker
HCRG Care Group —Chelmsford
- £30,607.50 - £36,729.00 a year
- Microsoft Access
- Microsoft Office
- Bachelor's degree
- Employee discount
Quick apply
2d
Support Worker – Adult Social Care
Hackney Borough Council —Hackney
- £37,509 - £38,637 a year
- Full-time
- Organisational skills
- Care plans
- Communication skills
5d
Receptionist - Bank
Avery Healthcare —Brentwood
- £12.75 an hour
- Communication skills
Quick apply
1d
Decontamination Assistant
Bupa Dental Care —Chelmsford
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
3d
Support Worker
Achieve together —Braintree
- £12.80 - £13.00 an hour
- Part-time
- Employee discount
Quick apply
Medical Records Administrator
Nuffield Health —Brentwood
- £25,545 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee discount
- Gym membership
12h
Live in Support Worker
Active Care Group —Chelmsford
- £127.50 - £153.00 a day
- Full-time
- Paid training
- Annual leave
Quick apply

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Patient Support Associate

TFP Fertility -
Chelmsford

Quick apply

Job details

Full-time
2 days ago

Benefits

Free parking
Company pension

Qualifications

Microsoft Office
IT
Communication skills
Time management

Full job description

We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK and Poland. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome starting a family!

At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.

Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.

The Role:
Are you passionate about delivering exceptional customer service? Could you help support our patients along every step of their journey? We’d love to hear from you. We’re looking for someone to join our amazing Patient Support team, providing exceptional customer care and an efficient administration service for all our patients.

Your focus in this role will be providing first class customer experience at our TFP Fertility Clinic. Working as part of a close-knit team, you will be the central point for our patients, staff and visitors, handling a broad range of enquiries in person, by telephone and email.

You’ll assist patients with a broad range of queries including funding, appointments, test results and the different steps they’ll be taking along the fertility journey. You’ll work closely with our satellite services, local NHS Consultants and any other related organisations to help answer their queries promptly and efficiently.

We’re passionate about helping our teams to be at their best, so we’ll work with you to ensure you’re fully supported both personally and professionally. With opportunities to develop within your role in Patient Support, you’ll work to a programme to build your skills and experience.

This is a full-time position working 37.5 hours per week

There will be a weekend shift required on a rotational basis of 1:4

The Location:

Simply fertility was established in 2013, and due to the passion, expertise and reputation of our team, has already grown into a leading fertility clinic. Providing treatment to both NHS and private patients, Simply Fertility performs approximately 400 fresh cycles and 300 frozen cycles per year. Conveniently located on the outskirts of Chelmsford, adjacent to junction 17 of the A12, there is ample free parking for staff and patients at the front of the building.

Key Responsibilities:

Promptly and professionally managing initial enquiries via telephone/email within 24 hours of receipt.
Effective processing of all GP, consultant and self-referrals within 3 days.
Dealing with all satellite clinics and ensuring that communication is of a high standard to deliver a seamless patient pathway.
Explaining the processes to new patients and those seeking treatment.
Ensuring that patients’ records and correspondence are correctly filed.
To be conversant with the patient database for recording and maintaining patient information, including the appointment and invoicing system.
Ensuring that all communication with the patient is documented in the patient database.
Ensuring that money has been received for all appointments that require to be paid for in advance and follow up where necessary.
To carry out the scanning and allocating of patient notes, invoices and other paperwork, as required, into the computer system.

Qualifications and Experience:

Educated to Higher Level
Experience working in an administration role.
Experience working with patients / customers both face-to-face and over the telephone
Skills & competencies normally associated with relevant administration experience.
Proficient knowledge and experience of Microsoft Office Packages
Excellent keyboard/IT skills
Excellent oral and written communication skills and manner
Ability to communicate effectively with staff and patients over the telephone and face-to-face
Excellent time management skills
Commitment to delivering a high-quality patient experience.
Be comfortable asking for payments and taking payments from patients
High level of customer orientation
High level of resilience and empathy

Location: TFP Simply Fertility - Chelmsford

Salary: Competitive (Depending on experience)

Working Hours: 37.5

Shift times are 09.00-17.00

There will be a weekend shift required on a rotational basis of 1:4

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 Days + Bank holidays (pro rata)

Quick apply

Refine Your Search

care provider jobs in writtle, ess

Patient Support Associate

People Assistant

Contact Centre Agent (Evenings and Weekends)

Support Worker

Healthcare Assistant

Sensory Rehabilitation Assistant

Canine Clinic Co-ordinator

Business Analyst

Live-In Carer - National

Animal Care Assistant – Part Time

Working Well Facilitator

Learning Support Team Leader

Residential Support Worker for Children aged 16+ within Supported Accommodation

Dynamic Support Register (DSR) Keyworker

Support Worker – Adult Social Care

Receptionist - Bank

Decontamination Assistant

Support Worker

Medical Records Administrator

Live in Support Worker

I want to receive the latest job alerts for care provider in writtle, ess

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