Direct payments payroll/account manager Work, Jobs in Writtle, Ess (with Salaries)

Direct Payments - Payroll/Account Manager
Purple DPSS —Chelmsford
- £27,748.50 a year
- Full-time
- Hybrid work
- Customer service
- Work from home
- Bereavement leave
Quick apply
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Direct Payments - Payroll/Account Manager
Purple DPSS —Chelmsford
Purple is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people, and expects all employees, contractors and…
£27,748.50 a year
Quick apply
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Direct Payments - Payroll/Account Manager

Purple DPSS
Chelmsford

Quick apply

Job details

Permanent | Full-time
£27,748.50 a year
2 days ago

Benefits

Company pension
Work from home
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay

Qualifications

Pension
Customer service
Financial reconciliation support
Payroll administration
Payroll management
Payroll
Customer support
Customer interaction
Auto-enrolment pension processing
Account management
Auto Enrolment regulations
Account reconciliation

Full job description

We’re looking for a detail-focused Payroll/Account Manager to proactively manage Direct Payment accounts, validate timesheets and invoices, and ensure compliance with pension and payroll regulations. You’ll play a key role in ensuring accurate, timely payments for Direct Payment Holders and their Personal Assistants.

This is a permanent, full time role at 37.5 hours per week (Monday-Friday), working on a hybrid basis from your home and Chelmsford office, with occasional visits attend event days in Thurrock, Essex.

Key Responsibilities

Manage Direct Payment accounts, including monitoring funds and chasing contributions
Upload and approve invoices and timesheets, resolving discrepancies
Process payroll and payments accurately and on time
Maintain accurate records across CRM, payroll and accounting systems
Ensure pension auto-enrolment and employer/employee contributions are correctly managed
Reconcile accounts and provide data for KPI reporting
Respond to customer enquiries and manage account changes
Identify and escalate safeguarding or financial risk concerns

About You

Essential:

Eligibility to work in the UK
Ability to commute to Chelmsford and Thurrock in Essex
Substantial previous payroll experience
Strong customer service skills (phone, email, face-to-face)
Excellent attention to detail, numeracy and administration skills
Ability to manage deadlines and prioritise workload
IT literate, with experience using Microsoft and payroll/finance systems
Ability to commute to Chelmsford occasionally

Desirable:

Experience in pensions administration or regulatory compliance
Experience managing client accounts in a fast-paced payroll environment

If you’re organised, proactive, and passionate about delivering accurate payroll and financial support, we’d love to hear from you.

Our values underpin everything we do and are the guiding beliefs and principles of Purple - we are:

Authentic – lived experience is our most valuable raw material
Accessible – from corporates to microenterprises, disability organisations to individual disabled people. We support all.
The experts – humble but knowledgeable in finding solutions.
Creative – global to local. We develop and deliver innovative approaches to the issues of today

To apply for this role, please send a covering letter outlining your experience for this role.

Purple is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people, and expects all employees, contractors and volunteers to share this commitment. All post holders will be subject to appropriate pre-employment vetting procedures and, where eligible, a satisfactory Disclosure and Barring Service check.

If you require adjustments to attend an interview, please let us know.

Job Types: Full-time, Permanent

Pay: £27,748.50 per year

Benefits:

Bereavement leave
Enhanced maternity leave
Enhanced paternity leave
Sick pay
Work from home

Experience:

Payroll: 2 years (required)
Customer service: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Chelmsford CM1 1QT

Quick apply

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