Customer success manager Work, Jobs in Wroughton, Wil (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Account Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Sales
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Global Alliances Manager
VoCoVo —Chipping Norton
- £72,000 - £85,000 a year
- Hybrid work
- Sales
- Communication skills
- Employee assistance programme
- Sick pay
Business Development Manager (BDM) - Cirencester - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Cirencester
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Manager
Thermo Fisher Scientific —Swindon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Internal Sales Manager
Magic Touch Promotions —Swindon
- £35,000 - £75,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
- Free parking
Quick apply
3d
Pre-Sales Lead Generation - Part Time
Infopro Digital Services Limited —Swindon
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Referral programme
Quick apply
Commercial Key Account Manager
Wasdell Packaging Ltd —Swindon
- £35,000 - £40,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
Quick apply
2d
Senior Sales Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Customer Success Executive
Abbott Laboratories —Abingdon
- Full-time
- Salesforce
- No degree
- Communication skills
4d
Store Manager
Convenient Cash —Swindon
- Full-time
- Management
- Sales
- Customer service
Quick apply
Graduate Management Trainee - Swindon
Enterprise Mobility —Swindon
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Development Manager (Defence)
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Business development
- Travel
- Mentoring
- Annual leave
- Work from home
Area Sales Manager - South West
OX Tools —Swindon
- £45,000 - £50,000 a year
- Full-time
- Sales
- Travel
- Communication skills
- Annual leave
Quick apply
Regional Account Manager
Bowood Hotel Spa and Golf Resort —Calne
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
8d
Rental Manager - TopUsed
MAN Truck & Bus UK —Swindon
11d
Sales Team Manager
Usay Compare —Cirencester
- Sales
- Supervising experience
- Continuous improvement
Quick apply
Customer Services Representative
Dramco Limited —Abingdon
- £26,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
- Employee discount
Quick apply
2d

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customer success manager jobs near wroughton, wil

Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

customer success manager jobs in wroughton, wil

Senior Customer Success Manager

Senior Customer Success Manager

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Account Manager

Global Alliances Manager

Business Development Manager (BDM) - Cirencester - Circa 41k Package - 53k OTE Uncapped

Business Manager

Internal Sales Manager

Pre-Sales Lead Generation - Part Time

Commercial Key Account Manager

Senior Sales Manager

Customer Success Executive

Store Manager

Graduate Management Trainee - Swindon

Business Development Manager (Defence)

Area Sales Manager - South West

Regional Account Manager

Rental Manager - TopUsed

Sales Team Manager

Customer Services Representative

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