Threshold provides people affected by homelessness in Swindon with a safe place to live, personalised support and a pathway to independence. We are a small, supportive team who are passionate about ending homelessness in Swindon.
Job Summary
The Housing Maintenance Coordinator plays a vital role in ensuring that Threshold’s supported accommodation remains safe, well-managed and compliant. You will provide administrative and organisational support within the finance and compliance team, working closely with frontline colleagues to coordinate housing services, manage contractors and maintain accurate records.
Key duties
Administrative support & compliance coordination
- Maintain accurate records of property inspections, safety checks, and compliance documentation
- Facilitate and track contractor visits, repairs, and maintenance activities
- Monitor compliance deadlines, facilitating property compliance checks, ensuring the relevant safety certificates are in place
- Support updates to policies and procedures in line with housing regulations
Repairs & maintenance coordination
- Liaise with contractors, landlords, and suppliers to ensure timely delivery of maintenance and repairs
- Monitor contractor performance and ensure adherence to health and safety standards
- Assist with invoicing, record-keeping, and tracking maintenance budgets
- Facilitate the timely turnaround of vacant rooms or properties
Resident & service support
- Provide a point of contact for residents with housing related queries
- Help resolve administrative or logistical issues efficiently
- Work collaboratively with frontline teams to support excellent service delivery
Partnership & representation
- Represent Threshold professionally in meetings with contractors, landlords, or partners
- Contribute to service improvement initiatives and team projects
Other duties
- Support Threshold’s mission and values in all activities
- Comply with safeguarding, health & safety, data protection, and equality policies
- Travel across Swindon to visit properties (driving licence and access to a car required)
Requirements
Essential skills & attributes
- Strong administrative and organisational skills, with the ability to manage multiple priorities
- Excellent communication skills and ability to build effective working relationships
- Competent in Microsoft Office 365 (Outlook, Word, Excel, Teams)
- Attention to detail and ability to maintain accurate records
- Proactive, flexible, and solution-focused approach
Desirable experience
- Experience in housing, property, compliance, or facilities administration
- Knowledge of housing legislation, compliance, or health and safety standards
Qualifications
- No formal housing qualification required; relevant experience or administrative qualifications welcomed
Other requirements
- Full UK driving licence and access to a car
- Willingness to work flexibly, including occasional out-of-hours work
Pay: £26,375.00-£31,266.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Sick pay
Work Location: In person
