Customer helpline Work, Jobs in Wyboston, Bdf (with Salaries)

Customer Helpline Advisor
National Accident Law - Advert Layout —Kettering
- £26,130 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Reservations & Meeting Room Coordinator
Portico Corporate Reception Management —Milton Keynes
- £14,173 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Life insurance
Quick apply
5d
Customer Delivery Driver
ASDA —Milton Keynes
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
9d
Bar and Waiting Staff
Marston's Pubs —Cambourne
- Up to £12.71 an hour
- Bar
- IT
Quick apply
10d
Healthcare Service Driver
PHSGroup —Huntingdon
- £12.81 an hour
- Overtime
- Free parking
- Employee discount
Branch Colleague / Mobile Colleague A12
Timpson —Cambridge
- £26,520 - £28,220 a year
- Overtime
- School
Team Leader
Atlas Hotels —Milton Keynes
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Washrooms Service Driver
PHSGroup —Moulton
- £12.92 an hour
- Overtime
- Free parking
- Employee discount
13d
Optical Assistant
Specsavers —Milton Keynes
- Up to £29,000 a year
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee discount
- Sick pay
7d
Waiter/Waitress
Acorn Pubs —Olney
- Up to £15.40 an hour
- Serving
- Hospitality
- Hotel
- Employee discount
- Referral programme
Quick apply
Roadside Technician - East of England
RAC —Cambridge
- £36,400 - £60,000 a year
- Overtime
- Automotive diagnostics
Roadside Technician - Cambridge
RAC —Cambridge
- £36,400 a year
- Overtime
- Automotive diagnostics
Window Cleaner - Cambridge Area
Monthind Clean —Cambridge
- From £12.71 an hour
- Overtime
- Supervising experience
- Travel
- Annual leave
Quick apply
14d
Activity Leader
Kaplan International —Cambridge
- £12.60 an hour
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Flow Room Controller
Greggs —Kettering
- £42,534 a year
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
11d
Shift Manager
Greggs —Bedford
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Technical Operator
Cambridge Water —Cambridge
- Up to £33,735 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee assistance programme
Data Product Manager
MaPS —Bedford
- £57,000 a year
- Hybrid work
- Product management
- Annual leave
- Employee assistance programme
7d
VISUAL MERCHANDISER (32 hours, Fix Term, Milton Keynes)
Mango —Milton Keynes
- Part-time
- Sales
- Merchandising
- Communication skills
- Employee assistance programme
- Employee discount
4d
Roadside Technician - Luton
RAC —Luton
- £36,400 a year
- Overtime
- Automotive diagnostics

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Customer Helpline Advisor

National Accident Law - Advert Layout -
Kettering

Quick apply

Job details

Full-time
£26,130 a year

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Customer service
GCSE
Communication skills

Full job description

Job Advert

ABOUT US

Here at National Accident Law, we are all about making it right for those who have had an accident that wasn’t their fault.

Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer.

At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates.

By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people’s lives.

ABOUT YOU

You’re a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving issues, enjoying the variety of each situation. You thrive in a vibrant, kind and supportive environment surrounded by like-minded individuals who share your values and drive to make a difference.

Does this sound like you? Then consider becoming a Helpline Advisor.

WHAT YOU’LL BE DOING AS HELPLINE ADVISOR

As Helpline Advisor you will be responsible for delivering an empathetic customer service experience for customers who have suffered an injury that wasn’t their fault. Taking inbound and making outbound calls, you will support our customers through their claims journey to ensure a seamless customer service experience in anticipation of the formal commencement of their claim.

IDEAL SKILLS AND EXPERIENCE

Previous experience in a contact centre is not essential, but great customer service skills are important. We are keen to hear about your life experiences and value the transferable skills that these bring to the workplace. Full training will be provided to help you succeed in your new role, but if you have these skills, it’s a bonus:

Excellent customer service skills
Strong written and verbal communication skills
Ability to capture data accurately and summarise facts succinctly, in line with business guidelines.
Understand the importance of compliance and the potential consequences to the business if not followed.
Confident keyboard skills and using multiple systems interchangeably.
Grade C at English GCSE or equivalent.

WHAT WE CAN OFFER YOU:

Salary of £26,130
Monthly performance-related bonus
Annual leave: 25 days
Pension: (3% contributory)
Healthcare scheme: claim up to £1,000 back with Simply Health
Death in service: cover of 3 x salary
Perks at Work: exclusive member discounts across a range of goods and services
Community Day on us: volunteer in your community for one day each year

CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
No weekend working – we are open Monday to Friday between the hours of 8am – 8pm

We are proud that each year our employees rate our business higher Gallup's Exceptional Workplace Award Winners for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work.

But don't just take our word for it, come and find out for yourself!

Please note this a full-time role of 37.5 hours per week. (7.5 hours per day over a shift pattern of Monday - Friday 8am – 8pm). This role is based onsite.

Quick apply

Refine Your Search

customer helpline jobs in wyboston, bdf

Customer Helpline Advisor

Reservations & Meeting Room Coordinator

Customer Delivery Driver

Bar and Waiting Staff

Healthcare Service Driver

Branch Colleague / Mobile Colleague A12

Team Leader

Washrooms Service Driver

Optical Assistant

Waiter/Waitress

Roadside Technician - East of England

Roadside Technician - Cambridge

Window Cleaner - Cambridge Area

Activity Leader

Flow Room Controller

Shift Manager

Technical Operator

Data Product Manager

VISUAL MERCHANDISER (32 hours, Fix Term, Milton Keynes)

Roadside Technician - Luton

I want to receive the latest job alerts for customer helpline in wyboston, bdf

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