It support Work, Jobs in Wyke Regis, Dor (with Salaries)

Service Analyst - Weymouth based 4 month FTC
New Look —Weymouth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
6d
1st Line Helpdesk Engineer
Newburgh Networks Limited —Dorchester
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- IT
Quick apply
Service Desk Analyst
Unicard —Poole
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
9d
IT Systems and End User Administrator (1 Year FTC)
IMI Plc - Legacy Precision —Poole
- Full-time
- Organisational skills
- IT
- Communication skills
IT Systems and End User Administrator (1 Year FTC)
IMI Process Automation —Poole
- Organisational skills
- IT
- Communication skills
Quick apply
6d

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1st Line Helpdesk Engineer
Newburgh Networks Limited —Dorchester
The ideal candidate will be based in Dorset, hold a full UK driving licence, and have a suitable home working environment free from distractions.
£27,000 - £32,000 a year
Quick apply

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it support jobs near wyke regis, dor

Service Analyst - Weymouth based 4 month FTC

New Look -
Weymouth

Apply Now

Job details

Full-time
6 days ago

Benefits

Cycle to work scheme
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Software troubleshooting
Customer service
IT

Full job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

THE ROLE:

This is a ‘fully hands-on’ role to be responsible & own the full end to end process for New Starters, Leavers and Internal movers across the New Look estate (OnPayroll) and including OffPayroll contractors.
New Starters: You will be responsible for ensuring all new starters are set up with accounts, applications and hardware needed to perform their role from the first day with the business. Ensuring access granted is in line with their role and compliant with security and audit policies. Also covering assigning laptops where and kit to support hybrid working where applicable.
Maintaining relationships with managers across the business to ensure they are fully supported with their new recruits. Sharing and maintaining business communication to the line managers and new starters throughout the set up process.
Leavers: You will be responsible for the co-ordination of all leavers, ensuring IT systems are kept secure by locking them down and the termination of applications. Communicating with the leavers and line managers in advance to ensure everything is ready. You will also be responsible for the co-ordination of hardware/IT assets ensuring they are retrieved & fully tracked for use for future new starters. The ability to adhere to business SLA’s provided.
Movers: You will be responsible for ensuring all internal movers have only the access relevant to their new role. Including the removal of old access and updating for the new role. To remain compliant with security and audit policies.
Acting as a key point of contact for potential systems access issues, liaising directly with new starters, line managers & key IT teams to assist with the on-boarding process.
Continuous improvement: create & maintain relationships with all IT Service Teams to review new & retiring applications, ensuring all system access is kept fully secure.
Standard hours are 37.5 per week.
Maintaining relationships with 3rd party suppliers to ensure tasks are fully completed and SLA’s are adhered to.
Reporting any escalations to the IT Service Operations Manager

WHAT YOU’LL BE DOING:
Access Requests

Processing requests for access and the addition of new groups or users in a timely manner
Performing impact assessments for new roles not agreed on the system access matrix
Keeping business role matrix’s current and relevant.
Assisting in the investigation and resolution of problems relating to system access
Ensuring Leavers user accounts & associated assets are tracked, locked down appropriately & all IT hardware is retrieved & accounted for.
Performing account updates for Internal movers
Extension of accounts where FTC or contract
Keeping and maintaining accurate access control records, working documents and databases
Maintaining and keeping welcome guides and the IT Induction decks current and relevant

Compliance & Security

Ensuring system security by making sure that system access is appropriate to the business area
Ensuring access controls meets the requirements as defined by New Look Security policy
Logging & escalating threat activity to IT Security Team & management
Ensuring audit, modification and revocation of access rights is carried out

WHO YOU ARE:

Experience of working in IT and/or a customer service environment & an inquisitive nature!
A good working understanding of Microsoft applications – Outlook, Excel, Word and PowerPoint
Some knowledge of troubleshooting with hardware, software and networking

WHATS IN IT FOR YOU:

40% staff discount plus friends & family discounts throughout the year
Access to our reward platform for external discount and offers
Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
All employees are covered by our life assurance policy from day one
Unlock extra leave with our buy more holiday scheme.
Celebrate YOU! Enjoy an extra paid day off on your birthday each year
Spread the cost of your commute with interest-free season ticket loans
Do your bit for the environment and save money with our Cycle2Work scheme
We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

Apply Now

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it support jobs in wyke regis, dor

Service Analyst - Weymouth based 4 month FTC

1st Line Helpdesk Engineer

Service Desk Analyst

IT Systems and End User Administrator (1 Year FTC)

IT Systems and End User Administrator (1 Year FTC)

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