Salary - £24,101 per annum
Hours - 30 hours per week
Contract - Permanent, all year round
Location - Peterborough
Closing Date – 3rd July 2026
University Centre Peterborough is looking for a proactive and student-focused individual to join our Higher Education team as a HE Student Coordinator.
This is a rewarding opportunity to play a key role in enhancing the student experience, supporting wellbeing, and helping students successfully continue, achieve and progress throughout their Higher Education journey.
Working at Peterborough, you will lead and coordinate the Student Support Advisor team while acting as a central point of guidance and support for students, academic staff and wider stakeholders across both campuses.
In this varied and impactful role, the HE Student Coordinator will:
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Lead and support the Student Support Advisor team across Peterborough and Stamford
- Provide impartial advice and guidance to HE students on welfare, academic processes, student finance and support services
- Monitor attendance, retention and student engagement, identifying and supporting students at risk
- Coordinate interventions and support plans to improve student outcomes and satisfaction
- Work closely with academic teams, Additional Learning Support and external agencies to ensure students receive appropriate support
- Support compliance with Office for Students (OfS) requirements, awarding body regulations and institutional policies
- Coordinate wellbeing initiatives, hardship support and student engagement activities
- Produce reports and contribute to committees focused on student achievement and experience
- Maintain accurate student records and ensure confidentiality at all times
We are looking for someone who is highly organised, approachable and passionate about supporting students in Higher Education.
Our next HE Student Coordinator will ideally have:
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Experience within a student support, education or customer-focused environment
- Strong communication and interpersonal skills
- Experience coordinating teams or services
- The ability to manage sensitive situations with professionalism and empathy
- Excellent organisational skills and attention to detail
- Confidence working with data, systems and reporting processes
- An understanding of student wellbeing, safeguarding and inclusivity
Experience within Higher Education or knowledge of student finance and OfS requirements would be advantageous.
If this sounds like the perfect role for you please apply now!
Why work for IEG?
- Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
- Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
- Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
- Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
- Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts
IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references.
This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.
Candidates are reminded that if they are barred from working with Children it is a criminal offence to apply for this position.
