Overview:
At Screwfix, we're continuing to invest in our digital experience and accelerate our ecommerce growth. With strong like-for-like performance, ambitious plans for the future, and exciting projects already underway, there's never been a better time to join our Ecommerce team.
As our Digital Trading Manager, you'll play a pivotal role in shaping how millions of customers shop across Screwfix.com, our app, and in-store digital channels. You'll combine commercial thinking, customer insight and data-driven decision-making to optimise category performance, drive conversion, and deliver sustainable revenue growth.
This is an opportunity to join a high-performing, collaborative digital team, working alongside subject matter experts across SEO, PPC, CRM, Retail Media, Digital Merchandising and Trading.
What's in it for you?
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Discretionary annual bonus up to 20%
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33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
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Hybrid working with up to 2 days working from home
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Flexible start and end times around core working hours
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Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
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EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
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Up to 14% employer pension contributions
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Life cover up to 4x your salary
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Health cash plan and discounted gym memberships (up to 25% savings)
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20% discount at Screwfix and B&Q
Responsibilities:
- Develop and execute digital trading strategies to drive online sales and enhance the overall performance of our e-commerce platforms.
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Manage multiple categories to drive transactions on Screwfix.com, the App and ISDB, delivering against sales targets across the UK & IE.
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Create annual plans for your category highlighting areas for opportunity and growth, communicate them effectively to all relevant stakeholders and deliver against these plans.
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Collaborate closely with the commercial and trade planning team to translate the customer plan into an omni channel trading strategy that drives revenue growth.
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Work closely with the Digital Merchandiser team to plan and execute your category strategy, creating a seamless and compelling customer experience.
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Review and evaluate category performance, making recommendations and taking action that drives conversion rate increase and optimum customer experience.
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Work closely with the digital marketing, campaign and CRM team to ensure that product selection for digital comms is effective and optimised for maximum performance.
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Identify opportunities for tactical trading and spike events and turn these into action whilst fully measuring the outcome.
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Build strong relationships with Supply Chain, understanding the role that stock and lead time plays in our overall conversion rate. Influence where required to drive the right outcome for our ecommerce channels.
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Translate complex data into actionable recommendations to drive strategic decision-making and enhance the overall performance of Screwfix’s e-commerce platforms.
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Stay abreast of market trends, competitor activities, and customer behaviour to inform strategic decisions.
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Lead and mentor a Digital Trader, providing guidance, setting performance goals, and fostering a collaborative and innovative work environment.
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Qualifications:
- Highly analytical and data driven
- Proficient in GA4 at an intermediate level
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Highly competent in using Oracle Reporting/Power BI
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Ability to juggle multiple priorities and work calmly under pressure
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Flexible, enthusiastic and motivated with the ability to work to targets in a deadline driven environment
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Self-driven and enjoys driving change
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Effective communication and interpersonal skills at a senior level
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Experience of managing people
At Screwfix, Your Wellbeing Comes First:
Financial wellbeing
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Wagestream access to track earnings and save
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Access to the Kingfisher Share Scheme
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Colleague support fund
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Exclusive offers and discounts via our Hapi app
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Cycle-to-work scheme and savings on bikes
Every day benefits
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Career progression and development programmes
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Coaching and mentoring to help you thrive
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Access to wellbeing resourcing including PepTalk
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Support networks available
Recruitment Process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.
Please let us know at [email protected] if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE
#LI-Hybrid
