About Us
Queen Camel Medical Centre is a dispensing practice with a list size of over 6100 which dispenses to over 80% of patients. We would like to recruit a new Pharmacy Technician to join the team. We are proud of the good quality patient care that the whole practice team provides. The GP National Survey shows that 99% of patients would recommend our surgery to someone new to the area.
The post holder will work with our non-clinical prescription clerks, dispensers, and within the wider team. The role will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes, including promotion of online ordering, minimising clinical risk and aiming to reduce wasted medicines.
The role will also include training and development of practice based prescribing clerks, dispensers, and administrators to support improved co-ordination and effective medicines management within general practice, especially with relation to processes. The post is likely to include some team leadership of our prescription clerks as part of our practice structure.
Main duties of the job
- Undertake patient supporting roles to ensure effective medicines use
- Day to day handling of prescription queries
- Medicines reconciliation post discharge and on other transfers of care
- To update and maintain accurate patient medication records on the practice clinical computer system including advice given and action taken.
- Delivery of training and development to practice based prescribing clerks and dispensers
- Support practice teams in streaming general prescription requests.
- Support the implementation of prescribing policies, SOPs and guidance
Job Description
The Pharmacy Technician will support safe, effective, and efficient medicines use within the GP practice. Working alongside GPs, ANPs, Nurses, Dispensers and the wider multidisciplinary team, the postholder will contribute to high‑quality patient care by optimising repeat prescribing processes, improving medicines safety, and supporting long‑term condition management.
Key Responsibilities
Medicines Management
- Repeat prescribing — process, reauthorise within scope, and resolve routine medication queries.
- Medicines reconciliation for new patients, post‑discharge summaries, and care home residents.
- Review and update medication records, ensuring accuracy and safety.
- Support high‑risk drug monitoring (e.g., methotrexate, lithium, DOACs) under clinical protocols.
- Identify patients suitable for medication reviews
Patient‑Facing Support
- Provide medicines information to patients, ensuring understanding of dosage, timing, and safe use.
- Promote self‑care, adherence, and lifestyle advice.
Clinical Safety & Quality
- Assist with audits, QOF, IIF, and medicines safety improvement projects.
- Support implementation of ECLIPSE, MHRA alerts, NICE guidance, and local prescribing policies.
- Participate in medicines optimisation initiatives, such as reducing waste and improving cost‑effective prescribing.
Practice Operations
- Maintain repeat prescribing SOPs, protocols and contribute to workflow improvements.
- Liaise with hospitals, and care homes to resolve medication issues.
- Support vaccination campaigns (e.g., flu, COVID‑19) within scope.
- Ensure compliance with CQC standards, SOPs, and information governance.
- Liaise with suppliers to build good relationships and ensure standardisation of ordering of medicines.
Required Qualifications & Registration
- Registration as a Pharmacy Technician (mandatory).
- Completion of an approved Level 3 Pharmacy Technician qualification.
Desirable Experience
- Experience in primary care, community pharmacy, or hospital pharmacy.
- Knowledge of EMIS, Proscript or other GP clinical systems.
- Understanding of NHS prescribing policies, formularies, and local pathways.
Key Skills & Competencies
- Strong understanding of medicines legislation, storage, and handling.
- Excellent communication and patient‑facing skills.
- Ability to work independently and as part of a multidisciplinary team.
- High attention to detail and strong clinical risk awareness.
- Ability to manage workload, prioritise tasks, and meet deadlines.
Typical Outcomes & Impact
- Improved medicines safety and reduced prescribing errors.
- More efficient repeat prescribing workflow.
- Reduced GP workload through safe delegation.
- Better patient experience and improved adherence.
- Enhanced practice performance on QOF/IIF indicators.
Person Specification
Experience
Essential
- Knowledge of the principles of medicines optimisation
- Good clinical pharmacy knowledge including terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
Desirable
- Relevant advanced theoretical and practical knowledge of Primary Care, General Practice and evidence-based medicine
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
Qualifications
Essential
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Professional registration with GPhC
Desirable
- Evidence of working as a registered pharmacy technician in general practice
- Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics
Pay: £33,239.00-£35,194.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
