Customer repairs specialist Work, Jobs in Yetminster, Dor (with Salaries)

Customer Repairs Specialist
Magna Housing —Dorchester
- £29,648 a year
- Full-time
- Customer service
- Travel
- Communication skills
13d
Office Manager
TCi (GB) Ltd —Bridgwater
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Pond & Water Feature Artisan and Landscaper
DU Waterscapes —Ilminster
- £24,500 - £35,000 a year
- Weekend availability
- Heavy lifting
- Communication skills
- Free parking
Quick apply
14d
Night Security Officer
Pivotal Homes group —Weymouth
- £27,836 a year
- 12 hour shift
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Swimming Pool Engineer
Ambassador Pools & Leisure Ltd —Gillingham
- From £14 an hour
- Seasonal
- Customer service
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Regional Fitter
GAP Group —Bridgwater
- Full-time
- Maintenance
- Travel
Engineering Apprentice
Hydro International —Portland
- Full-time
- English
- Travel
Quick apply
Assistant Re-Waxer
J Barbour and Sons —Street
- Full-time
- Maintenance
- Quality control
- Organisational skills
- Employee discount
Quick apply
7d
Heavy Plant Engineer
G Crook and Sons —Dorchester
- From £15 an hour
- Full-time
- Engineering
- Maintenance
- English
- Employee discount
Quick apply
Multi Trade Operative - Joinery
Novus Property Solutions Ltd —Blandford Forum
- Monday to Friday
- Maintenance
- Annual leave
- Employee discount
Quick apply

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Customer Repairs Specialist
Magna Housing —Dorchester
The successful applicant will be able to build great rapport with our customers, establish their needs and provide the best experience with a right first-time…
£29,648 a year
13d

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Customer Repairs Specialist

Magna Housing -
Dorchester

Apply Now

Job details

Permanent | Full-time
£29,648 a year
13 days ago

Qualifications

Customer service
Communication skills
Time management

Full job description

£29,648 per annum plus additional benefits.
37 Hours per week (Mon-Friday)
Home-based with occasional travel to office (You will be expected to occasionally travel to the office to attend in person meetings, events and training, so we recommend that you reside within 70 miles of DT1 2PJ).
Permanent role.
Closing date for applications: 18th June 2026 (Midday)

Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.

The role and what you take care of:

Magna’s Customer and Home experience team is seeking a highly motivated Customer Repair Specialist to support the needs of the business. The successful applicant will be able to build great rapport with our customers, establish their needs and provide the best experience with a right first-time approach. You will be part of a team where our people are passionate about delivering an excellent customer service and committed to improving the customer experience.

You will be responsible for managing and resolving customer repair complaints, undertaking a thorough investigation of each case and liaising closely with the scheduling and operations teams to secure a timely and appropriate resolution.
You will work closely with the complaints team to identify recurring complaint themes and collaborate with the wider Home Services team to help reduce complaints. You will also ensure ongoing compliance with the Housing Ombudsman Code, at all times.
Occasionally provide cover for response scheduling as required; full training will be provided to support effective service delivery and compliance.

What you need to be successful:

Great written and verbal communication skills.
Capable of investigating customer complaints and making decisions to achieve successful resolutions.
Excellent skills in communicating effectively with both our customers, colleagues, and stakeholders.
Ability to handle difficult situations with empathy and professionalism alongside great organisation and time management skills.
A prior knowledge of QL- Aereon would be advantageous.

Applicants with transferable qualities are encouraged to apply.

For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager at: [email protected] or by mobile: 07528 974936

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

Apply Now

Refine Your Search

customer repairs specialist jobs in yetminster, dor

Customer Repairs Specialist

Office Manager

Pond & Water Feature Artisan and Landscaper

Night Security Officer

Swimming Pool Engineer

Regional Fitter

Engineering Apprentice

Assistant Re-Waxer

Heavy Plant Engineer

Multi Trade Operative - Joinery

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