Client services Work, Jobs in Ynyshir, Rct (with Salaries)

Lifeline and Out of Hours Operator
Rhondda Cynon Taf —Rhondda Cynon Taff
- £28,142 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
2d
Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Client Services Administrator
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
3d
Post Completion Assistant
Davisons Law —Bridgend
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
4d
Service Coordinator
Electrical & Gas Care Ltd. —Caerphilly
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
2d
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
3d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
8d
Customer Service Adviser
Citizens Advice Caerphilly and Blaenau Gwent —Caerphilly
- £25,430 a year
- Part-time
- Hybrid work
- Microsoft Word
- Customer service
- Data entry
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
886 Sales Associate - London
The Royal Mint —Llantrisant
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Annual leave
4d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Development Officer
First Choice Housing Association —Cardiff
- £39,315 - £45,030 a year
- Full-time
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Services Coordinator
Siderise Insulation —Maesteg
- Up to £27,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Quality Coordinator
Sharp Clinical Services (UK) Ltd —Tredegar
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
1d
Legal Administrator
HCB Widdows Mason —Aberdare
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Trainee Accountant- Tonypandy
Xeinadin Group —Tonypandy
- Part-time
- Microsoft Excel
- Accounting
- QuickBooks
- Life insurance
- Referral programme
Quick apply
Housing Solutions Adviser
Bridgend County Borough Council —Bridgend
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
9d
Property Sales Consultant
T Samuel Estate Agents —Penrhiwceiber ED
- £26,000 - £36,000 a year
- Full-time
- Sales
- Administrative experience
- IT
- Referral programme
Quick apply

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client services jobs near ynyshir, rct

Lifeline and Out of Hours Operator

Rhondda Cynon Taf -
Rhondda Cynon Taff

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Job details

Full-time
£28,142 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Communication skills
Welsh

Full job description

Lifeline and Out of Hours Operator

02/07/2026

Lifeline and Out of Hours Operator

The job requirements are detailed below. Essential qualifications, skills and experience are listed in the Job Descriptions/Person Specification which can be found under the attachments section below.

Job details

Salary

£28,142

Contractual hours

Basis

Full Time

Job category/type

Customer Care

Date posted

18/06/2026

Job reference

REQ002432

Job description

Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

The Council is committed to continuously improving frontline service delivery. This reflects the drive for more integrated service provision, increasing demands from the public, and the Council’s dedication to create a more accessible organisation with an ever-increasing positive relationship with local people.

A position has arisen, within the Customer Care Directorate, to prioritise, handle and action calls within our 24 hour Lifeline and Out Of Hours service.

You will receive Emergency Alarm calls from elderly and vulnerable clients and in line with processes and protocols will escalate as and when necessary. You will also be required to pro-actively contact service users, in line with a preventative approach to their health and well-being.

You will also receive emergency Council related calls outside normal working hours and you will escalate these calls to the necessary on call contractor for action, when deemed a genuine emergency.

As this is a 24 hour, 365 day a year service, you will work as part of a team rota. Your shifts will be provided to you every Friday, for the following week.

Excellent communication skills, particularly telephone techniques, are required. Effective use of ICT systems is also essential. Experience of working in a team and in a Contact Centre environment is also a requirement.

You will be an individual with a positive, can-do attitude and a desire to deliver outstanding customer service.

Additional Council wide benefits include our Cycle to Work scheme, discounted LeisureForLife membership and a staff discount Vivup card.

The right to request flexible working and we have supportive policies for parents which include enhanced maternity, adoption and paternity pay.
Access to our Occupational Health Unit and CARI, our new digital confidential wellbeing tool.
The possibility of hybrid working locations
26 days annual leave (pro rata), rising to 31 days (pro rata) after 5 years’ service. There is also an option to purchase additional annual leave to a maximum of 10 days (pro rata) per year.
A generous Local Government Pension Scheme (LGPS).

For more information please contact Natalie Jones, Deputy Contact Centre Manager on (01443) 425051.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.

In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.

Care Experienced Leavers – Guaranteed Interview Scheme

As part of the Council’s corporate parenting role it is committed to supporting its care experienced leavers. This means anyone who has spent time within the care system at any point in their life. We encourage applications from individuals who are care experienced to enable them to access employment, education, experiences and volunteering opportunities.

The Council will guarantee an interview for any care experienced leavers who wish to take part in the scheme who meet the essential criteria for the role.

Lifeline and Out of Hours Operator

Apply Now

Refine Your Search

client services jobs in ynyshir, rct

Lifeline and Out of Hours Operator

Client Services Associate/Business Partner

Onboarding Specialist

Client Services Administrator

Post Completion Assistant

Service Coordinator

Client Services Supervisor

Customer Service Advisor

Customer Service Adviser

Travel Sales Consultant

886 Sales Associate - London

Customer Service Representative

Customer Service Representative

Development Officer

Customer Services Coordinator

Quality Coordinator

Legal Administrator

Trainee Accountant- Tonypandy

Housing Solutions Adviser

Property Sales Consultant

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