Customer support representative Work, Jobs in Ynyshir, Rct (with Salaries)

Deputy Manager
Iceland —Mountain Ash
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Customer Service/Sales Representative
Family First Professionals —Cardiff
- From £12.71 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Referral programme
Quick apply
Outbound Sales Representative
Honey Asset Finance Ltd —Cardiff
- £25,420 - £27,000 a year
- Part-time
- Sales
- English
- School
- Flexible schedule
Quick apply
6d
Employability Coach – Careers Wales Connect, Welsh Essential (Closing Date 26/07/26)
Careers Wales —Cardiff
- £26,276 - £28,256 a year
- Full-time
- Customer service
- Annual leave
Inside Sales Representative Performance Films - Harlow, UK Based
Eastman Chemical Company —Newport
- Remote
- Sales
- English
- Bachelor's degree
12d
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Claims Executive - Commercial & Schemes
Howden Group Holdings —Swansea
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
Registration and Celebratory Services Officer
Newport City Council —Newport
- £31,537 - £34,434 a year
- Weekend availability
- Customer service
- Word processing
- Public speaking
6d
Sales Assistant
AGG Marketing —Cardiff
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
9d
Sales Associate
SweenyMarketinGroup —Cardiff
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
13d
Commercial Finance Analyst - Remote
Morgan Advanced Materials —Swansea
- Full-time
- Remote
- Management
Compliance Officer (Fire Safety) - Cyson Cymru
Newport City Council —Newport
- £30,000.00 - £35,321.44 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Annual leave
11d
Customer Care Administrator
118118 Money —Cardiff
- Up to £24,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Ecology Community Branch Manager
Ecology Building Society —Porth
- £26,000 - £27,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
5d
Cyber Security Specialist
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- DevOps
- Travel
- IT
- Free parking
- Employee assistance programme
Paralegal - Insurance Litigation
DAC Beachcroft —Newport
- Analysis skills
- Communication skills
Quick apply
Entry-Level Sales Representative
Giants Direct Marketing —Cardiff
- Full-time
- Sales
- Customer service
- In-person
Quick apply
5d
Sales Representative - Lubricants South Wales region
NCH Europe —Cardiff
- £30,000 a year
- Full-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply

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customer support representative jobs near ynyshir, rct

Deputy Manager

Iceland -
Mountain Ash

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

#LI-DG1

Apply Now

Refine Your Search

customer support representative jobs in ynyshir, rct

Deputy Manager

Customer Service/Sales Representative

Outbound Sales Representative

Employability Coach – Careers Wales Connect, Welsh Essential (Closing Date 26/07/26)

Inside Sales Representative Performance Films - Harlow, UK Based

Customer Service Representative

Customer Service Representative

Claims Executive - Commercial & Schemes

Customer Service Representative

Registration and Celebratory Services Officer

Sales Assistant

Sales Associate

Commercial Finance Analyst - Remote

Compliance Officer (Fire Safety) - Cyson Cymru

Customer Care Administrator

Ecology Community Branch Manager

Cyber Security Specialist

Paralegal - Insurance Litigation

Entry-Level Sales Representative

Sales Representative - Lubricants South Wales region

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