Director, account management Work, Jobs in York, Eng (with Salaries)

Senior Account Manager – Strategic Accounts & Growth
Shortlister —York
- £45,000 - £65,000 a year
- Full-time
Quick apply
Head of Customer Experience
Yorkshire Dental Suite —Leeds
- £50,000 - £65,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
4d
Assistant Business Development Manager
Monster Group —York
- Full-time
- Management
- Business development
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
12d
Assistant Director - Portfolio Management
National Wealth Fund —Leeds
- £90,000 - £110,000 a year
- Full-time
- Hybrid work
3d
Head of Marketing
Yorkshire Dental Suite —Leeds
- £55,000 - £80,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
- Employee discount
Quick apply
4d
Executive Director Economy
West Yorkshire Combined Authority —Leeds
- Full-time
13d
Account Manager (Additional Services)
Hawkesworth Appliance Testing Ltd —Thirsk
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
Quick apply
5d
Head of Marketing
Smile White UK —Leeds
- £55,000 - £80,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
- Employee discount
Quick apply
4d
Business Development Manager
Global Brands LTD —Leeds
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Business Development Manager - IT
Northern Telecom —Leeds
- £40,000 - £65,000 a year
- Full-time
- Sales
- Business development
- IT
Quick apply
Mass Transit Director
Arcadis —York
11d
Trustee / Director
Northern College of Acupuncture —York
Quick apply
Customer Success Account Manager
Simpson Associates —York
- Hybrid work
- CRM software
- Azure
- Organisational skills
Quick apply
10d
Senior Account Manager - Education
HippoDigital —Leeds
- Up to £60,000 a year
- Hybrid work
- Travel
- Contracts
- In-person
- Employee discount
Sales Representative - Tech Sales / Cyber
AppCheck —Leeds
- £35,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- IT
- Business
- Free parking
- Work from home
Quick apply
12d
Business Unit Director
SBFM —Leeds
- Continuous improvement
- Leadership
- Free parking
Head of Year
Brayton Academy —Brayton
- £33,143 - £36,363 a year
- Full-time
- Communication skills
- School
- Teaching
- Free parking
- Sick pay
Quick apply
Executive Director Transport
West Yorkshire Combined Authority —Leeds
- Full-time
13d
Director, Customer Solutions - Currency and Secure Documents
Authentix, Inc. —York
- £90,000 - £115,000 a year
- Hybrid work
- Sales
- Engineering
- Product management
Quick apply
3d
Director of Campus Operations
Study Group —Leeds
- £50,000 - £500,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Teaching
Quick apply
10d

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Senior Account Manager – Strategic Accounts & Growth

Shortlister
York

Quick apply

Job details

Full-time
£45,000 - £65,000 a year

Qualifications

SaaS
Account management

Full job description

Hi we’re Shortlister, a platform for video interviews, assessments, and identity verification. We help organisations run structured, high-quality selection processes while reducing time, cost, and risk. Our customers rely on us in high-stakes environments where outcomes, trust, and consistency matter.

We’re growing quickly and expanding into new areas, and we’re looking for a Senior Account Manager to take ownership of a high-impact portfolio, balancing established accounts with emerging opportunities, and driving both retention and meaningful expansion.

The Role
Senior Account Manager
Portfolio of 50–100 customers across different sectors and use cases
Reporting to the Commercial Director
Working cross-functionally with Product and Customer teams

This is a high-ownership role for someone who can manage complexity, build strong relationships, and translate customer engagement into long-term commercial growth.

What success looks like
Strong renewal performance across your portfolio
Expansion of accounts through increased adoption and new use cases
Deep, multi-threaded stakeholder relationships
Clear visibility of growth opportunities across your accounts
Customers who see you as a trusted partner, not just a supplier

What you’ll be doing
You’ll own a diverse portfolio of customers at different stages of maturity, from established, high-value accounts to newer customers with significant growth potential. Your focus is to increase the value each customer gets from Shortlister over time and ensure that translates into retention and expansion.

Day-to-day, you will:
Own and develop a portfolio of 50–100 accounts
Build relationships with stakeholders across operational and strategic levels
Identify and drive expansion opportunities across teams, use cases, or regions
Lead structured check-ins and value-led conversations
Manage renewals and commercial discussions with confidence
Act as the voice of the customer internally
Navigate ambiguity as customer priorities evolve
Maintain clear account plans and pipeline visibility

This is not a reactive role. You’ll be expected to lead accounts forward and create momentum.

About you
You’re proactive, commercially minded, and comfortable operating without a fixed playbook.

You likely:
Have experience in SaaS account management, owning and growing customer relationships
Can demonstrate a track record of retention and expansion
Are confident managing a sizeable portfolio without losing depth
Build credibility with a wide range of stakeholders
Are naturally curious about how organisations operate and create value
Are comfortable leading commercial and ROI-driven conversations
Stay effective when priorities shift or information is incomplete
Communicate clearly and confidently
Take ownership and follow through

Experience working across multiple sectors or use cases is beneficial.

Why Shortlister?
We’re a small, ambitious team building technology used in high-trust, high-impact environments.

You’ll get:
Ownership of meaningful customer relationships
Direct access to leadership and influence over how we grow accounts
Input into product direction through customer insight
Flexible, UK-based working
The opportunity to grow as the business scales

If you’re someone who can navigate complexity, spot opportunity early, and turn strong relationships into commercial growth, we’d love to hear from you.

Quick apply

Refine Your Search

director, account management jobs in york, eng

Senior Account Manager – Strategic Accounts & Growth

Head of Customer Experience

Assistant Business Development Manager

Assistant Director - Portfolio Management

Head of Marketing

Executive Director Economy

Account Manager (Additional Services)

Head of Marketing

Business Development Manager

Business Development Manager - IT

Mass Transit Director

Trustee / Director

Customer Success Account Manager

Senior Account Manager - Education

Sales Representative - Tech Sales / Cyber

Business Unit Director

Head of Year

Executive Director Transport

Director, Customer Solutions - Currency and Secure Documents

Director of Campus Operations

I want to receive the latest job alerts for director, account management in york, eng

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