Head of operations Work, Jobs in York, Eng (with Salaries)

Head of Operations
Warner Leisure Hotels —Nidd
- £45,000 - £50,000 a year
- Full-time
- Management
- Hotel
Head of People
West Yorkshire Combined Authority —Leeds
- £79,576 a year
- Full-time
13d
Head of Operations
Yorkshire Health Network —Harrogate
- £45,000 - £50,000 a year
- Full-time
- Management
- No degree
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
14h
General Manager
Batchelors York —York
- £50,000 - £77,000 a year
- Weekend availability
- Management
- Sales
- Supervising experience
Quick apply
2d
Interim Head of Product
StepChange Debt Charity —Leeds
- £100,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
Administration
UKWindowClean —Leeds
Head of Commissioning Operations
Orchard Care Homes —Harrogate
- Full-time
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Head of Estates
Orchard Healthcare Group —Harrogate
- From £60,000 a year
- Full-time
- Leadership
Quick apply
Head of Commissioning Operations
Orchard Healthcare Group —Harrogate
- Full-time
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Head of Estates
Orchard Care Homes —Harrogate
- £60,000 a year
- Full-time
- Leadership
Head of Procurement and Fleet
SBFM —Leeds
- £55,000 a year
- Monday to Friday
- Leadership
- Negotiation
- Free parking
General Manager
Vertu Motors —York
- Full-time
- Leadership
Quick apply
Demand Manager - 12 Months FTC - York Based (Must live local)
Portakabin —York
- £44,000 - £54,000 a year
- Call to connect
- Management
- Continuous improvement
- No degree
- Annual leave
- Work from home
Quick apply
Health and Safety Lead
Hiscox —York
- Full-time
- Hybrid work
Global Partnerships and Accreditation Manager
University of York —University of York
- £46,049 - £56,535 a year
- Full-time
- Project management
- Accounting
- School
7d
Head of Business - Mercedes Benz York
JCT600 —York
- Full-time
- Annual leave
- Referral programme
Quick apply
Head of Learning and Delivery
Serco Group —York
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
Operations Manager
Valor Hospitality —Harrogate
- £53,000 a year
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
9d
SPAR Huntington Road - Supervisor
James Hall & Co Ltd —York
- Full-time
- Employee discount
- Life insurance
Quick apply
1d
Head of Energy Services
Smarta Energy —Garforth
- £72,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply

I want to receive the latest job alerts for head of operations in york, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Operations

Warner Leisure Hotels -
Nidd

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Management

Full job description

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back-of-house functions at Nidd Hall. The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

head of operations jobs in york, eng

Head of Operations

Head of People

Head of Operations

General Manager

Interim Head of Product

Administration

Head of Commissioning Operations

Head of Estates

Head of Commissioning Operations

Head of Estates

Head of Procurement and Fleet

General Manager

Demand Manager - 12 Months FTC - York Based (Must live local)

Health and Safety Lead

Global Partnerships and Accreditation Manager

Head of Business - Mercedes Benz York

Head of Learning and Delivery

Operations Manager

SPAR Huntington Road - Supervisor

Head of Energy Services

I want to receive the latest job alerts for head of operations in york, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected