guest experience manager Work, Jobs in york, nyk (with Salaries)

Duty Manager
The Web Adventure Park —York
- £15.45 an hour
- Full-time
- Hospitality
- Organisational skills
- Guest services
- Free parking
- Sick pay
Quick apply
Duty Manager
Everyman Media —York
- Up to £14.27 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
7d
Shift Manager
Five Guys UK —York
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Bar staff / 1845 - The Postern Gate, York
J D Wetherspoon plc —York
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3h
Floor staff / 1845 - The Postern Gate, York
J D Wetherspoon plc —York
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3h
Seasonal Hospitality Team Member
YHA England & Wales —York
- £12.71 an hour
- Seasonal
- Hospitality
- Café
- School
- Employee assistance programme
- Employee discount
9d
Assistant Manager
Five Guys UK —York
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Employee assistance programme
- Employee discount
Operations Manager (Assistant Captain) - Moxy York
Hotel Co 51 —York
- Full-time
- Bar
- Social media management
- English
- Employee discount
Quick apply
11d
Estate Agent
The Property Experts —York
- £8,400 a month
- Remote
- Sales
- Administrative experience
12d
General Manager
Starboard Hotels —Leeds
- Up to £62,500 a year
- Hotel
- Café
- Employee discount
Assistant Manager
The Revel Collective —York
- £32,000 a year
- Full-time
- Sick pay
Quick apply
3d
Casual Leisure Club Associate
Delta Hotels by Marriott York —York
- £14.25 an hour
- Hotel
- Hotel experience
Quick apply
11d
Bartender
Roxy Leisure —York
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Reception Team Leader
NOVOTEL —York
- Part-time
- English
- Hotel
- Restaurant
Quick apply
12d
Operations Manager
Valor Hospitality —Harrogate
- £53,000 a year
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
DEPUTY EVENT OPERATIONS MANAGER
Grantley Hall —Grantley
- Sales
- Hotel
- Organisational skills
- Store discount
- Annual leave
Quick apply
Front Office Manager
Radisson Hotel Group —York
- £29,959.93 a year
- Full-time
- Customer service
- Hotel
- Driving
- Employee discount
Quick apply
4d
Bartender
MHDV —York
- £12.80 an hour
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Venue Manager
Customer First Venue Services Ltd —Leeds
- From £30,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Health & wellbeing programme
- Employee discount
Quick apply
Bar Manager
The Judge's Lodging —York
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d

I want to receive the latest job alerts for guest experience manager in york, nyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Duty Manager

The Web Adventure Park
York

Quick apply

Job details

Permanent | Full-time
£15.45 an hour

Benefits

Free parking
Discounted or free food
Company events
Sick pay
On-site parking

Qualifications

Hospitality
Upselling
Event planning
Organisational skills
Guest services
Communication skills
Marketing
Time management
Hospitality management

Full job description

Job Overview
We are seeking a dynamic person to lead the delivery of exceptional guest services and help us organise seasonal memorable events. The successful candidate will be responsible for enhancing guest satisfaction, help managing event logistics following our Operation Manager, and fostering a welcoming environment that reflects our organisation’s commitment to excellence. This role offers an exciting opportunity for individuals passionate about hospitality, with a flair for organisation and excellent communication skills.

We will expect the candidate to manage shifts, work FOH and be willing to be a hands on member of the team.

Responsibilities

Oversee the guest experience, ensuring all visitors receive outstanding service and personalised attention
Get involved with develop and implement strategies to upsell services and maximise revenue opportunities
Help to set up and deliver a variety of events, including private functions, corporate gatherings, and birthday parties.
Collaborate with internal teams to ensure seamless event execution from planning through to completion
Manage bookings, schedules, and resource allocation efficiently using organisational tools
Foster strong relationships with guests
Lead and motivate team members to deliver high standards of hospitality and guest care
Monitor feedback and reviews to continuously improve service quality

Requirements

Proven experience in leisure /hospitality management, preferably within leisure, restaurants or hotels
Strong organisational skills with the ability to manage multiple projects simultaneously
Excellent communication skills, both verbal and written, with a professional demeanour
Demonstrated ability in upselling and increasing revenue streams through exceptional guest service techniques
Proficient time management skills to prioritise tasks effectively in a fast-paced environment
Ability to work collaboratively within a team while maintaining a high level of professionalism
Staff welfare
Staff training and rota management

This role is ideal for motivated individuals who thrive on creating memorable experiences for guests while demonstrating strong leadership and organisational abilities.

Pay: £15.45 per hour

Benefits:

Company events
Discounted or free food
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in york, nyk

Duty Manager

Duty Manager

Shift Manager

Bar staff / 1845 - The Postern Gate, York

Floor staff / 1845 - The Postern Gate, York

Seasonal Hospitality Team Member

Assistant Manager

Operations Manager (Assistant Captain) - Moxy York

Estate Agent

General Manager

Assistant Manager

Casual Leisure Club Associate

Bartender

Reception Team Leader

Operations Manager

DEPUTY EVENT OPERATIONS MANAGER

Front Office Manager

Bartender

Venue Manager

Bar Manager

I want to receive the latest job alerts for guest experience manager in york, nyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected