Director, customer solutions currency and secure documents Work, Jobs in York (with Salaries)

Director, Customer Solutions - Currency and Secure Documents
Authentix, Inc. —York
- £90,000 - £115,000 a year
- Hybrid work
- Sales
- Engineering
- Product management
Quick apply
5d
Head of Customer Experience
Yorkshire Dental Suite —Leeds
- £50,000 - £65,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
5d
Logistics Operations Director
Gear4Music —York
- Full-time
- Customer service
- Warehouse experience
- Free parking
- Work from home
Executive Director Transport
West Yorkshire Combined Authority —Leeds
- Full-time
Director of Estates and Facilities
Delta Academies Trust —Knottingley
- £82,654 - £91,157 a year
- Full-time
- Free parking
Assistant Director of Governance, Risk and Assurance - Northpoint Wellbeing
Calderdale Council —Leeds
- £64,430 - £74,090 a year
- Full-time
- Annual leave
Business Unit Director
SBFM —Leeds
- Continuous improvement
- Leadership
- Free parking
Mass Transit Director
Arcadis —York
12d
Trustee / Director
Northern College of Acupuncture —York
Quick apply
Director of Campus Operations
Study Group —Leeds
- £50,000 - £500,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Teaching
Quick apply
12d
Director of Ecommerce
Gear4Music —York
- Full-time
- AI
- Leadership
- Communication skills
- Free parking
- Work from home
DBSO Director, Lean
Danaher Corporation —York
- Full-time
- Remote
- Engineering
- Project management
- Bachelor's degree
Head of Procurement and Fleet
SBFM —Leeds
- £55,000 a year
- Monday to Friday
- Leadership
- Negotiation
- Free parking
Head of Office, Judicial Appointments and Conduct Ombudsman
Ministry of Justice —Leeds
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Travel
- Annual leave
- Employee discount
2d
Club Director/Manager (Fixed Term Contract)
York City Gymnastics —York
- £32,000 - £40,000 a year
- Part-time
- Hospitality
- Management
- Organisational skills
- Relocation assistance
- Sick pay
Quick apply
Head Of Security - Manufacturing and Logistics
OCS Group —Wrenthorpe
- Microsoft Excel
- Contracts
- Communication skills
Quick apply
18h
Deputy Director of the Institute for Cultural Innovation
York St John University —York
- £23,986 - £28,626 a year
- University
- Leadership
4d
Head of Business - Mercedes Benz York
JCT600 —York
- Full-time
- Annual leave
- Referral programme
Quick apply
Restructuring and Insolvency, Director
Pwc UK —Leeds
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Driving
5d
Executive Director Economy
West Yorkshire Combined Authority —Leeds
- Full-time
14d

I want to receive the latest job alerts for director, customer solutions currency and secure documents in york

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director, customer solutions currency and secure documents jobs near york

Director, Customer Solutions - Currency and Secure Documents

Authentix, Inc. -
York

Quick apply

Job details

£90,000 - £115,000 a year
5 days ago

Qualifications

Authentication
Sales
Engineering
Product management
Usability
Marketing

Full job description

Title: Director, Customer Solutions – Currency and Secure Documents

Work Location: United Kingdom

Division & Department: Research & Development

Position Reports to: SVP, Product & Commercial

COMPANY VALUES

All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties.

Always with integrity.......Authentixians value:

Dedicate ourselves to our customers’ success
Compete and win with integrity
Create innovative solutions with science and technology
Team and collaborate with accountability

JOB SUMMARY

The Customer Solutions Director owns the strategy, development, and commercial success of products and solutions across the Currency and Secure Documents sectors. This hybrid role combines end-to-end product lifecycle management with commercial accountability, ensuring that Authentix’s solutions not only meet customer and market needs but also deliver strong business value. The role requires close collaboration with customers, internal product/R&D/operations teams, and commercial functions to define, position, and deliver differentiated solutions.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

The essential functions listed below are representative of the functions that must be performed in order to satisfactorily fulfill the purpose of this job. Additional functions and duties may be assumed or assigned from time to time.

Product Management

Own the end-to-end lifecycle of assigned products and solutions, from concept through launch, adoption, and continuous improvement.Define and communicate the product roadmap, balancing customer input, market trends, and business priorities.
Gather, analyze, and translate customer and market requirements into clear product specifications.
Prioritize product features and enhancements, maintaining a backlog aligned with strategic objectives.
Act as the internal voice of the customer to drive usability, quality, and customer experience.
Monitor product performance, adoption, and ROI, defining KPIs and making recommendations for enhancements or retirements.

Commercial Management

Own the commercial strategy for assigned products, including pricing, margin optimization, and revenue growth.
Support pre-sales and bid activity, providing technical input for proposals, tenders, and solution positioning.
Work with sales and business development to identify and capture upsell, cross-sell, and bundling opportunities.
Develop business cases for new product investment or enhancement, ensuring alignment with financial and strategic objectives.
Act as a key relationship manager for priority accounts, ensuring customer satisfaction and identifying growth opportunities.
Support executive decision-making with market intelligence, competitor analysis, and commercial insights.

Key Interfaces:

External: Central banks, issuing authorities, secure document printers, key customer accounts.
Internal: Product Management, R&D, Technical Operations, Manufacturing, Commercial (Sales & BD), Marketing, Finance, Executive Leadership.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required to satisfactorily perform the essential functions of this job.

Minimum 10 years in a customer facing, product and/or technical role within the currency, secure document, or high-security printing sectors.
Proven experience delivering or supporting complex technical solutions in highly regulated environments.
Strong knowledge of banknote or secure document products, including design, production, and authentication methods.
Experience supporting sales processes, tenders, and solution development.
Demonstrated ability to manage cross-functional projects and influence without direct authority.
Excellent communication, relationship-building, and problem-solving skills.

Preferred:

Background in product management, technical sales, or solution engineering.
Familiarity with authentication technologies, overt/covert security features, or detection systems.
Degree in engineering, science, design, or a related technical field is an advantage.

Quick apply

Refine Your Search

director, customer solutions currency and secure documents jobs in york

Director, Customer Solutions - Currency and Secure Documents

Head of Customer Experience

Logistics Operations Director

Executive Director Transport

Director of Estates and Facilities

Assistant Director of Governance, Risk and Assurance - Northpoint Wellbeing

Business Unit Director

Mass Transit Director

Trustee / Director

Director of Campus Operations

Director of Ecommerce

DBSO Director, Lean

Head of Procurement and Fleet

Head of Office, Judicial Appointments and Conduct Ombudsman

Club Director/Manager (Fixed Term Contract)

Head Of Security - Manufacturing and Logistics

Deputy Director of the Institute for Cultural Innovation

Head of Business - Mercedes Benz York

Restructuring and Insolvency, Director

Executive Director Economy

I want to receive the latest job alerts for director, customer solutions currency and secure documents in york

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected