senior service desk Work, Jobs in york (with Salaries)

Senior Service Desk Engineer
TPT Retirement Solutions —Leeds
- Microsoft Excel
- SharePoint
- IT
14d
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS
Crown Court Clerk
HM Courts & Tribunal Service —York
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
7d
Senior Consultant
Simpson Associates —York
- Remote
- Azure
- IT
- Leadership
Quick apply
Duty Manager - Outdoor Attraction
Piglets Adventure Farm —York
- From £14 an hour
- Weekend availability
- Hospitality
- Management
- First Aid Certification
- Free parking
- Employee discount
Quick apply
Senior IT Support Engineer
Simpson Associates —York
- Azure
- Windows
- Continuous improvement
Quick apply
14d
IT Service Desk Analyst
Maples Group - Legal Services —Leeds
- Windows
- Microsoft Office
- SQL
- Health & wellbeing programme
- Life insurance
Senior Archaeological Consultant
Hardgate Consulting —York
- £34,000 - £38,000 a year
- Full-time
- Master's degree
- Driving
- Work from home
Quick apply
12d
Senior Compliance Policy Officer
Redmayne Bentley —Leeds
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Financial services
- Leadership
- Communication skills
- Work from home
Senior IT Technician
Belzona Limited —Harrogate
- £32,000 - £35,000 a year
- Full-time
- AWS
- Bachelor's degree
- Computer networking
- Free parking
- Employee assistance programme
Quick apply
IT Service Desk
FalconSmartIT —Leeds
- Leadership
Quick apply
Transport Manager
Kelling Group Limited. —Normanton
- From £40,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Life insurance
- Referral programme
Quick apply
5d
Business Technical Services Analyst II
FIS Global —York
- Full-time
- PMP
- Master's degree
- C++
- Employee discount
HR Operations Manager
One Medical Group —Leeds
- £48,000 - £62,000 a year
- Management
- Travel
- Human resources
Head Of Sales
Chippindale Plant & Sales —Leeds
- £64,999 - £65,000 a year
- Hybrid work
- Sales
- Mentoring
- Construction
Quick apply
Systems Support Technician
Innserve Ltd —Tadcaster
- £26,000 - £26,700 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Technology Support Analyst
Lloyds Wealth —Leeds
- £26,613 - £29,275 a year
- Full-time
- Microsoft Access
- Windows
- Microsoft Office
- Annual leave
- Work from home
23h
Area Sales Executive
Nationwide Platforms —Leeds
- £35,000 - £40,000 a year
- Organisational skills
- Life insurance
1d
IT Support Engineer
Stowe Family Law —Leeds
- £30,000 - £35,000 a year
- Hybrid work
- Salesforce
- Windows
- Travel
- Bereavement leave
Senior Policy Adviser, Youth Justice - Youth Justice and Offender Policy (up to 4 posts)
Ministry of Justice —Leeds
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- IT
- Annual leave
- Employee discount
1d

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Senior Service Desk Engineer

TPT Retirement Solutions -
Leeds

Apply Now

Job details

Permanent
14 days ago

Benefits

Free flu jabs
Company pension

Qualifications

Microsoft Windows Server
Microsoft Excel
LAN
Microsoft Exchange
DHCP
DNS
SharePoint
SAN
IT
VMWare
Communication skills
Active Directory
Intune

Full job description

The Vacancy

As a Senior Service Desk Engineer, you will support and maintain the IT services of TPT Retirement Solutions. Your role is crucial in ensuring our systems remain available, secure, and error-free. You will also handle the administration and reporting on licensing, IT assets, and service management processes, and act as an escalation point for the Service Desk.

You will be responsible for:

Responsible for troubleshooting, diagnosing and resolving technical issues related to hardware, software, networks, telecommunications, business systems, databases and TPT applications.
Resolving queries via the Service Desk and logging all calls.
Monitoring the service desk queue and creating knowledge base articles.
Providing timely issue resolution and escalating complex calls to specialists.
Assisting with meeting room setups and video conferences.
Administering Windows Servers, including Active Directory, Group Policy, DNS/DHCP, and email systems.
Managing Intune for devices and VMware View, and deploying desktop images.
Overseeing SharePoint Server administration and managing print servers.
Providing mobile device support and managing telephony platforms.
Ensuring secure system access and conducting routine access rights reviews.
Performing IT system health checks and arranging corrective actions.
Deploying new products and technologies using change management processes.
Supervising contractors in the server room and managing IT assets.
Maintaining effective stakeholder relationships and providing training.
Conducting data analyses and presenting reports for various initiatives.

Qualifications and Skills

To excel in this role, you should have:

Proven experience in an IT service desk environment.
Working knowledge of infrastructure architecture and principles including LAN, WAN, SAN storage, server design and implementation, capacity planning, disaster recovery and data centres.
Strong problem-solving skills and the ability to troubleshoot complex technical issues.
Excellent communication skills and a customer-oriented approach.
Experience with Windows Server, Active Directory, MS Exchange Server, VMware View, DNS/DHCP firewalls and telephone system administration.
Familiarity with IT asset management and service management processes.

If you thrive in both independent and team settings, and are enthusiastic, highly driven, and proactive, we would love for you to join our dynamic team and help ensure the smooth functioning of our IT infrastructure. Apply now to make an impact!

The Company

TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at 30 September 2025) and 490,000 members.

TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.

Benefits

Competitive salary

Performance-related bonus

Pension scheme

Sports and social events

Training and development plan

Flu jabs

Apply Now

Refine Your Search

senior service desk jobs in york

Senior Service Desk Engineer

Senior Service Desk Engineer

Crown Court Clerk

Senior Consultant

Duty Manager - Outdoor Attraction

Senior IT Support Engineer

IT Service Desk Analyst

Senior Archaeological Consultant

Senior Compliance Policy Officer

Senior IT Technician

IT Service Desk

Transport Manager

Business Technical Services Analyst II

HR Operations Manager

Head Of Sales

Systems Support Technician

Technology Support Analyst

Area Sales Executive

IT Support Engineer

Senior Policy Adviser, Youth Justice - Youth Justice and Offender Policy (up to 4 posts)

I want to receive the latest job alerts for senior service desk in york

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