24/7 recruitment Work, Jobs (with Salaries)

EAP Counsellor ( Overnight Shift)
Workplace Options —Remote
- £39,600 a year
- Full-time
- Remote
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
1d
Witness and Case Review Officer Pre-Charge/ 24/7 Shift work
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- Weekend availability
- Hybrid work
- AI
- Communication skills
- Negotiation
- Annual leave
- Gym membership
Quick apply
11d
Witness and Case Review Officer - Pre Charge 24/7 Shift work - Temporary 12months cover
British Transport Police —London
- £34,717.36 a year
- Temporary
- Hybrid work
- AI
- Communication skills
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- Annual leave
- Gym membership
Quick apply
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Recruitment Advisor
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- Microsoft Word
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VacancyTitle: Business Analyst
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- £36,500 - £46,500 a year
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Trainee Environment Protect Officer - Ft William
Scottish Environment Protection Agency —Fort William
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6d
Trainee Environment Protection Officer-Fife/Dundee
Scottish Environment Protection Agency —Dundee
- £34,946 - £35,731 a year
- Full-time
- Hybrid work
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- Annual leave
- Employee discount
6d
Trainee Environment Protection Officer
Scottish Environment Protection Agency —Holytown
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- Full-time
- Hybrid work
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Customer Service Associate
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6d
Trainee Environment Protection Officer - Dumfries
Scottish Environment Protection Agency —Dumfries
- £34,946 - £35,731 a year
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6d
Customer Service Centre Agent
Carrier —Livingston
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Communications Officer (First Contact/Despatch)
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Employee Relations Advisor - 12 Month FTC
Reach plc —Remote
- £32,000 - £35,000 a year
- Full-time
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- Annual leave
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Quick apply
Receptionist – Weekend
Vets Now —London
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Quick apply
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- Full-time
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111 Health Advisor (Call Handler) - Gillingham
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21h
Meter Reader
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- £25,500 - £25,550 a year
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Customer Support Assistant
urbanest —London
- From £28,860 a year
- Weekend availability
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- Employee discount
Quick apply
Night Concierge
urbanest —London
- £32,010 a year
- 12 hour shift
- Customer service
- IT
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- Employee discount
Quick apply

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EAP Counsellor ( Overnight Shift)

Workplace Options -
Remote

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Job details

Full-time
£39,600 a year
1 day ago

Benefits

Employee mentoring programme
Employee assistance programme
Gym membership
Life insurance

Qualifications

Live chat
Customer service

Full job description

Who we are:

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.

Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.

Current opportunity: EAP Counsellor (Overnight Shift)

Location: UK
Full-time/Part-time: Full-time (40 hours per week)
Shifts : Tu-Sat 10:30pm-7am
Salary : £39,600 plus competitive benefits offering ( Salary is inclusive of 20% shift differential)
Onsite/Hybrid/Remote: Remote

What you will do:

Our EAP Counsellors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.

It’s difficult to define an “average day” for our counsellors, as every caller brings a unique set of experiences and challenges. Through thoughtful clinical conversations, our counsellors support each individual in exploring their situation and finding a path forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: Being a Counsellor at WPO and Member Experience - The Power of a Good Conversation

If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.

Responsibilities:

Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
Assess clients thoroughly to ensure appropriateness for short-term counselling.
Assess and manage high risk calls and working closely with individuals at risk.
Appropriately refer clients to external resources or within WPO as part of our holistic approach.
Maintain clear clinical and task-oriented documentation in case management system.
Deliver comprehensive administrative support, acting as a key point of contact to assist clients and providers with service-related enquiries and issue resolution.
Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/Skills:

Minimum of a Level 4 diploma in Counselling.
Full Registration with or member of a regulatory counselling body (BACP/BPS/UKCP/Other)
Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
Training in crisis intervention and supporting high risk clients beneficial.
Passionate about providing support to clients from anywhere in the world.
Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.
Competent in using our various methods of contact – telephone, video, email, text and live chat.
A strong customer service background is an advantage.
Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Clinical supervision, Supervision stipend for those working towards accreditation, 24/7 support for risk calls, Mentorship programme, CPD training reimbursement, Access to professional monthly clinical development webinars & professional development workshops, Accrediting body membership reimbursement, EAP benefits, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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