Assistant hotel services manager Work, Jobs (with Salaries)

Overnight Hotel Assistant Manager
Four Seasons —London
- £51,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Employee discount
- Life insurance
16h
Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
Assistant Manager at Angels Share Hotel
Angels Share Hotel —Edinburgh
- Full-time
- Hospitality
- Bar
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- Annual leave
- Employee assistance programme
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
Assistant Hotel Manager
TravelodgeHotels —Birmingham
- £29,000 a year
- Part-time
- Bar
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- Leadership
- Annual leave
- Employee discount
Quick apply
13d
Assistant Night Manager - The Parkgate Hotel
The Celtic Collection —Cardiff
- Full-time
- Hotel
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Assistant Meetings and Events Manager
Rudding Park Harrogate —Harrogate
- £32,845 a year
- Weekend availability
- Hotel
- Annual leave
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Payroll Assistant - UK
Hyatt Regency London - The Churchill —London
- £33,600 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
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- Employee discount
Assistant Events Manager
The Groucho Club - Private Events - Service —London
- £36,000 a year
- Weekend availability
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- Organisational skills
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Quick apply
Meeting & Events - Assistant Operations Manager
The Grand - York —York
- £31,000 a year
- Full-time
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ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME
New Forest Collection —Lyndhurst
- £30,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Assistant Front Office Manager
Valor Hospitality —St. Andrews
- £32,000 a year
- Hospitality
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- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Assistant Residence Manager
Yugo —London
- £33,500 - £34,500 a year
- Weekend availability
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- Annual leave
Assistant General Manager
The Old Lodge —Stroud
- £32,000 - £35,000 a year
- Weekend availability
- Serving
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Quick apply
Assistant General Manager
Mikhail Hotels & Leisure Group —Southport
- From £33,000 a year
- Full-time
- Bilingual
- Hospitality
- English
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Assistant Front Office Manager - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- Full-time
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- Employee assistance programme
- Employee discount
5d
Assistant Manager
Starbucks —London
- Weekend availability
- Leadership
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Accounts Payable Clerk- The Sunshine Hotel & Suites
Pyramid Hotel Group —Grand Cayman
- £9 - £12 an hour
- Weekend availability
- Hospitality
- Microsoft Excel
- ERP systems
- Annual leave
- Employee discount
Assistant Hospitality Manager
Restaurant Associates —London
- Up to £44,000 a year
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6d
Assistant Front Of House Manager
The Roof Gardens —London
- Up to £53,000 a year
- Weekend availability
- Customer service
- Administrative experience
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
5d

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Overnight Hotel Assistant Manager

Four Seasons -
London

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Job details

Full-time
£51,000 a year
16 hours ago

Benefits

Cycle to work scheme
Season ticket loan
Employee discount
Life insurance
Sick pay

Qualifications

Hospitality
English
Guest services
Leadership
Communication skills
Hotel experience

Full job description

Job ID: REQ10387188

Four Seasons London

Location: London, London, United Kingdom

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Overnight Hotel Assistant Manager

Four Seasons Hotel London at Park Lane

At Four Seasons, we create exceptional experiences through genuine care, attention to detail, and world class service. Throughout the night, our hotel continues to operate at the highest standards, ensuring guests receive the same seamless and personalised experience at all hours.

Four Seasons Hotel London at Park Lane is seeking an Overnight Hotel Assistant Manager to join our Front Office leadership team. This is an exciting opportunity for a hospitality professional who thrives in a guest facing leadership role and enjoys taking ownership of hotel operations overnight.

The role

As Overnight Hotel Assistant Manager, you will be responsible for supporting and leading the overnight operation of the hotel, ensuring an exceptional guest experience and smooth running of all Front Office functions.

Acting as one of the senior leaders on property during the night, you will oversee guest arrivals and departures, manage operational challenges, support the overnight team, and ensure service standards remain consistently high. You will also participate in the hotel's Duty Manager programme and play a key role in maintaining a safe, secure, and welcoming environment.

This role requires strong leadership, excellent decision making skills, and the ability to remain calm and professional while managing a dynamic luxury hospitality operation.

What you will do

Lead and support the overnight Front Office operation, including Reception, Guest Services, Concierge, and Communications
Ensure a seamless and personalised arrival and departure experience for all guests
Act as the primary point of contact for guest concerns, service recovery, and operational escalations
Support and coach overnight team members, driving engagement and performance
Ensure accurate completion of overnight procedures and operational reports
Maintain strong communication between overnight and daytime teams through detailed handovers
Work closely with all departments to ensure guest requests and operational priorities are managed efficiently
Maintain health, safety, security, and emergency procedures throughout the hotel
Act as the senior manager on duty when required and represent hotel leadership during overnight operations

What we are looking for

Previous experience in a supervisory or management Front Office role within a luxury hotel environment
Strong Front Office knowledge with an understanding of wider hotel operations
Excellent leadership and team development skills
Exceptional guest service and problem solving abilities
Strong communication skills with fluent spoken and written English
Ability to make decisions confidently and effectively in a fast paced environment
Professional presentation and a genuine passion for hospitality
Experience with Opera PMS or similar hotel management systems is advantageous
Right to Work in the UK

What to expect

Primarily an overnight position
Four shifts per week on a 4 on, 3 off rotation
Shift pattern of 9.30pm to 8.00am

What we offer

At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.

£51,000 annual package inclusive of base salary and service charge
Structured working pattern based on a 4 on, 3 off rotation
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
Bupa Dental Cover or Bupa Cash Plan
Enhanced maternity and paternity pay
Uniform with complimentary professional dry cleaning from day one
Season Ticket Loan and Cycle to Work scheme available
Access to Stream for greater pay flexibility and discounts
Employee recognition programmes including monthly awards and events
Annual themed team events plus regular social, charitable, and sporting activities

Lead the hotel through the night

If you are a confident hospitality leader who enjoys taking ownership, supporting teams, and delivering exceptional guest experiences, we would love to hear from you.

We look forward to receiving your application.

Apply Now

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