About the role
Balfour Beatty (Urban Fox) has an exciting opportunity for a Product & Network Manager to join our growing team.
Base location is flexible - some travel required
The Network and Product Manager is responsible for defining, governing, and continuously improving Urban Fox’s EV charging products across hardware, firmware, installation standards, and supporting software features, while also acting as the Network Officer for legacy networks. This role translates commercial and operational needs into clear product requirements and roadmaps, ensures robust version
control and performance management, and maintains compliance with evolving legislation, standards, and regulatory expectations
What you'll be doing
Product Strategy & Requirements (HW, SW & Installation)
- Define and maintain product requirements for EV charger hardware, firmware, installation standards, and customer/field-facing software features.
- Ensure product decisions support Urban Fox’s commercial goals, technical standards, and operational needs (including maintainability, safety, and serviceability).
- Own product governance artefacts including specifications, change control, release notes, and approvals, ensuring clear traceability from requirements through to delivery. Roadmap, Release Planning & Version Control
- Maintain a clear end-to-end product roadmap with full version control across hardware variants, firmware releases, and installation methods.
- Lead release planning and readiness reviews, coordinating engineering, operations, field delivery, and support teams to ensure controlled rollout and accurate documentation.
Product Performance Management (KPIs, SLAs & Defect Resolution)
- Monitor product performance against KPIs, SLAs, safety metrics, and regulatory expectations, identifying trends and addressing issues proactively.
- Lead routine product reviews and escalate risks, defects, incidents, or improvement needs to relevant teams, tracking actions through to closure.
Compliance, Standards & Regulatory Readiness
- Track upcoming legislation and standards (e.g., electrical, cybersecurity, consumer, and charging regulations) to ensure all EV products, installations, and systems remain compliant.
- Maintain documented standards, test evidence, and release records to support audits, supplier assurance, and operational readiness.
Who we're looking for
Personal Qualities:
- Commercially aware and able to balance cost, risk, time, and customer outcomes when making product decisions.
- Structured, detail-oriented approach with strong change control, documentation, and version management discipline.
- Confident stakeholder manager, able to align engineering, operations, field delivery, suppliers, and commercial teams.
- Data-led and proactive, using KPIs and customer/field feedback to prioritise improvements and prevent repeat issues.
- Comfortable operating in regulated environments and translating standards/legislation into practical product and installation requirements.
Experience:
- Proven experience in product or technical management across physical hardware and software, ideally in EV charging, IoT, utilities, or other field-deployed infrastructure.
- Experience defining requirements, managing backlogs, and delivering roadmaps, including release planning and version control across multiple product components.
- Strong understanding of EV charger installation practices and quality standards, with the ability to translate field learnings into scalable installation methods.
- Demonstrated capability using KPIs/SLAs and operational data to manage performance, defects, and supplier accountability in live environments.
- Working knowledge of applicable UK/industry standards and regulatory expectations relevant to EV products and installations; experience supporting audit or assurance activities desirable.
- Experience overseeing network services (e.g., cellular/IoT connectivity, VPNs, routing, monitoring, incident response), including supporting or managing legacy network estates
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Balfour Beatty Investments is an international infrastructure investor operating in the UK and US. We develop and finance both public and private infrastructure projects whilst operating a portfolio of long-term infrastructure assets, with a portfolio of PPP concessions in healthcare facilities, highways, energy and transmission, student accommodation, residential regeneration and private housing.
In the US, our portfolio includes Balfour Beatty Communities, a subsidiary dedicated to developing and operating privatised military housing, student and multifamily housing. We also operate Balfour Beatty Campus Solutions, a leading provider of large capital project financing, development and construction solutions for the higher education market.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: [email protected]
Job Reference: BBUK19322
