Customer service brokerage support Work, Jobs (with Salaries)

Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Sales Support Administrator
SwiftSwitch —London
- £20,000 - £22,000 a year
- Monday to Friday
- Customer service
- Administrative experience
Quick apply
Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Protection Advisor
Pillar Finance —Beckenham
- £25,000 - £40,000 a year
- Full-time
- Sales
- Driving
- Financial services
- Free parking
- Profit sharing
Quick apply
5d
Stock Controller
Uniserve (U K) Ltd —Felixstowe
Quick apply
9d
FastTrack Trainee Mortgage Adviser.
Haysto —Norwich
- £26,000 - £75,000 a year
- Full-time
- Sales
- Financial services
- In-person
- Annual leave
- Referral programme
Quick apply
9d
Trade Processing Analyst
ABN AMRO —London
- Communication skills
6d
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
FastTrack Trainee Mortgage Adviser
Haysto —Norwich
- £26,000 - £30,000 a year
- Full-time
- Bachelor's degree
- No degree
- Annual leave
- Referral programme
Quick apply
12d
Trainee Mortgage Adviser / Paraplanner
Loans Warehouse —Watford
- £23,500 - £25,000 a year
- Overtime
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
13d
Car Finance Sales Advisor
Carplus —Borehamwood
- £25,000 - £50,000 a year
- Full-time
- Sales
- Customer service
- Financial services
Quick apply
Business Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
- Annual leave
3d
Protection Advisor
Mojo Mortgages —London
- £35,000 a year
- Full-time
Quick apply
Customer Experience Team Member
Colliers International EMEA —Leeds
- Full-time
Quick apply
Stock Controller
Uniserve —Felixstowe
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Referral programme
Quick apply
9d
Specialist Mortgage Adviser
Finamply —Remote
- £45,000 - £100,000 a year
- Full-time
- Remote
- Financial services
- Free parking
- Work from home
Quick apply
9d
Commercial Account Executive
Philip Gibbs Insurance Brokers —Portsmouth
- £36,000 - £55,000 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Customer Service
Gallagher —Stretford
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Life insurance
Financial Crime Analyst
EC Markets LTD —London
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Financial services
Quick apply
Account Manager
iSAM Securities —London
- Management
- Communication skills

I want to receive the latest job alerts for customer service brokerage support

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service brokerage support jobs near

Customer Service Representative jobs in Edinburgh

Mortgage Advisor jobs in Watford

Business Process Analyst jobs in London

Crime Analyst jobs in London

Customer Service Representative jobs in London

Mortgage Advisor jobs in Norwich

Customer Service Representative jobs in Leeds

Account Executive jobs in Portsmouth

Sales Administrator jobs in London

Account Manager jobs in London

No Experience Required jobs in Clitheroe

No Experience Necessary jobs in Wakefield

Customer Experience Leader jobs in Sheffield

Customer Experience Leader jobs in Leeds

Home Based Email Customer Service jobs in Manchester

Customer Experience Leader jobs in Cardiff

Customer Service Representative jobs in Alexandria

Customer Service Representative jobs in Redhill

Axa Customer Service Work From Home jobs in Royal Tunbridge Wells

Customer Service Representative jobs in Denton

Customer Service Advisor

SwiftSwitch -
London

Quick apply

Job details

Full-time
Up to £25,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Brick Lane, London

Department: Admin

Employment Type: Full-time office based

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Job Overview:

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Acting as the primary point of contact, you will handle enquiries, resolve complaints, and ensure a positive client experience throughout their journey with us.

In addition to customer-facing responsibilities, you will also be responsible for batching contracts to suppliers and building supplier relationships to help improve live rates and streamline processes. Your role is central to ensuring both customer satisfaction and operational excellence.

Key Responsibilities:

Act as the primary point of contact for customers, providing support via phone, email, and other communication channels such as supplier portals.
Handle a wide range of customer enquiries, issues, and complaints with professionalism, empathy, and efficiency.
Take ownership of customer issues, investigate thoroughly, and ensure timely resolution to the client's satisfaction.
Maintain accurate and up-to-date records in our CRM and contract management systems.
Batch contracts accurately and submit them to suppliers in line with internal deadlines and compliance requirements.
Work closely with utility suppliers to maintain strong working relationships and support improved live rates.
Collaborate with internal departments including sales, operations, and supplier management to ensure seamless service delivery.
Conduct customer feedback activities and translate insights into actionable service improvements.
Monitor recurring customer or supplier issues and contribute to process improvement initiatives.
Ensure adherence to industry regulations, company policies, and data protection requirements.

Requirements

Excellent verbal and written communication skills.
Strong active listening and interpersonal skills.
Proven problem-solving and conflict-resolution abilities.
Ability to manage and prioritise workload in a fast-paced environment.
High level of accuracy and attention to detail, particularly in contract handling.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Previous experience in a customer service or liaison role is essential.
Experience within the utilities or energy sector (preferred but not essential).
Confidence in building and maintaining supplier relationships.

Benefits

Up to £25,000 per annum (depending on experience).
A supportive and collaborative team environment.
Opportunities for training and career progression within the energy brokerage industry.
Competitive salary and performance-based incentives.
Fun, sociable office environment in Shoreditch.
Free gym membership, regular socials, and Christmas shutdown.
Ongoing training and professional development.

Quick apply

Refine Your Search

customer service brokerage support jobs

Customer Service Advisor

Sales Support Administrator

Customer Experience Team Leader

Protection Advisor

Stock Controller

FastTrack Trainee Mortgage Adviser.

Trade Processing Analyst