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Field Service Technician

Ricoh -
Field Based

Apply Now

Job details

Permanent
5 days ago

Qualifications

Schematics
Communication skills
Mechanical knowledge

Full job description

About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.

At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People transform when they Love What They Do

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing

Providing customers with a professional, efficient maintenance and repair service, ensuring full customer satisfaction.
To provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements.
To maximise revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.
Management and control of vehicle stock, to improve first time fix levels to customers, and to minimize stock losses.
Indoor & outdoor technical installations

You will ideally have

Electrical / Electronics knowledge and aptitude: (Qualification desirable but not essential). Knowledge of AC (230V) and DC (low voltage 24V to 5V), ability to use multimeter to read voltages, resistance, for electrical troubleshooting.
Troubleshooting / Fault-finding Skills: Ability to use a logical approach to diagnosing and resolving electrical and mechanical faults.
PC skills: Ability to download and upload software, connect to devices, use software configuration apps etc.
Mechanical aptitude. Ability to understand mechanical principals and identify mechanical faults
Communication Skills. Ability to communicate technical information effectively, to understand technical instructions, and ability to read technical diagrams and schematics and follow technical instruction manuals.

Good Ricoh product knowledge,
Excellent Interpersonal and customer handling skills,
Excellent knowledge of Company Service procedures.

#RicohUK

In return for your commitment, you can expect

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

Love to Connect

You become part of a global community built on openness, inclusion and genuine collaboration.
Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.

Love to Grow

Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.

Love to Give Back

Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.

Love to Succeed

Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.

We are an equal opportunities employer

We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do? Apply now and help us shape what comes next.

FUNCTION

Field Service

LOCATION

Field Based - Dublin

CONTRACT TYPE

Permanent

CLOSING DATE

02-Jul-2026

Apply Now

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