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Insurance Apprentice

NFU Mutual Agency -
Cheshunt

Apply Now

Job details

Full-time | Apprenticeship
9 days ago

Qualifications

CRM software
Outbound sales
Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Financial services
Customer interaction
Outbound calling
Office experience

Full job description

The role

Insurance Apprentice

Salary: Dependant on experience
Full Time position
Permanent Contract
Location: Cheshunt
Monday – Friday 9am – 5pm

Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

About the Cheshunt Agency
A local agency of NFU Mutual, located on Turners Hill we deliver a first-class service, and sell their product range across our area, to customers old and new, who are at the core of everything we do. Here in our Cheshunt office, honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

Due to a period of growth, an exciting opportunity has now arisen within the Cheshunt Agency team as an Insurance Apprentice.

About the Role:
As an Insurance Apprentice you will provide our customers expert advice and support on a range of insurance and financial service products. Day to day activities in this role will include:

Handling general customer enquiries to include policy adjustments and claims queries
Taking incoming phone calls and face to face enquiries regarding existing and new policies in a timely manner
Making outgoing calls to customers to generate new business and inform existing customers of any relevant policy information
Maintaining accurate client data on an ongoing basis using a CRM system
Carrying out day to day administration as part of a busy and motivated

sales office.

Operating within a compliant environment, regulated by NFU Mutual and the Financial Conduct Authority.

About You:

A* – C grade GCSE’s Mathematics and English (or equivalent)
Motivated to proactively build client relationships
Able to work independently and also as part of a small sales team
Proficient in computer skills and able to use a CRM system effectively to manage sales activity
Although sales experience is desirable, what is equally as important is the desire to learn, work to a high standard with enthusiasm and determination
Office Experience desirable

What we can offer:

Part of a great team with full, comprehensive training and a supportive working environment.
Competitive salary.
Career development opportunities and an opportunity to progress further within the role

Application deadline: Please apply in writing with a CV to [email protected] Candidate information will be kept for 3 months.

Due to working within a regulated environment, an offer of employment will be subject to satisfactory bankruptcy and criminality checks and satisfactory references.

Closing date for all applications Friday 14th August at 5pm

Please note you will be employed by L A Stiles Agent of NFU Mutual and not NFU Mutual directly.

Apply Now

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Closing date for all applications Friday 14th August at 5pm

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