It & maintenance support administrator Work, Jobs (with Salaries)

IT Operations Administrator
Prevail —London
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- SharePoint
- Employee assistance programme
- Gym membership
Quick apply
6d
Database Administrator
Solera —Remote
- Full-time
- Remote
- Computer literacy
- SQL
- Data entry
Digital Systems Administrator
Tropic Skincare —Croydon
- £28,000 a year
- Monday to Friday
- Hybrid work
- Product management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
15h
IT Operations & Systems Administrator
Sport Betting Community Ltd —London
- Full-time
- Hybrid work
- Google Suite
- Travel
- No travel
- Annual leave
- Employee assistance programme
Quick apply
IT Systems Administrator
Lomar Shipping Limited —London
- Computer Science
- Maintenance
- Bachelor's degree
4d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
IT Administrator
Ghostpunch Games —London
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Annual leave
- Flexible schedule
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
1d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- English
- Free parking
Quick apply
1d
IT Systems Administrator
Nomios —Basingstoke
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
Service Now System Administrator
Victoria and Albert Museum —London
- £47,500 a year
- Analytics
- Employee assistance programme
- Employee discount
11d
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Senior IT Infrastructure Administrator, Networking
Confluence Technologies —London
- Weekend availability
- Hybrid work
- Travel
- Mentoring
- Annual leave
- Referral programme
Quick apply
Database Administrator
BNP Paribas —Solihull
- Full-time
- Employee discount
- Life insurance
System Support Administrator
Vincentian Care Plus —London
- From £26,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
Quick apply
5d
Experienced Maintenance Administrator
MNM Property Services —London
- £26,000 - £35,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Systems Administrator
The Monal Technology and Business Systems UK Ltd —Stockport
- £2,900 - £3,200 a month
- Full-time
- Maintenance
- SharePoint
- In-person
Quick apply
4d
Receptionist/Office Administrator
Trebeck Holding U.K. Ltd —London
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Serving
- Microsoft Outlook
Quick apply
22h
Database Administrator
vServices —London
- SQL
- Analysis skills
- Bachelor's degree
IT Technician
Plan IT Consulting Ltd —Ipswich
- £26,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Organisational skills
- Free parking
- Bereavement leave
Quick apply

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IT Operations Administrator

Prevail -
London

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Job details

Full-time
6 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Gym membership

Qualifications

Technical troubleshooting
Desktop support
System administration
Systems administration experience
Customer service
Stakeholder liaison
User account provisioning
Microsoft Exchange
User account management
Continuous improvement
SharePoint
ISO 27001
Cybersecurity
Microsoft Azure
Intune
Mobile devices
Identity & access management

Full job description

About Prevail Partners

Prevail Partners is a leading British intelligence, security and operational support company. We help governments, NGOs and commercial organisations operate safely and effectively in some of the world's most complex environments by combining intelligence, technology and operational expertise. Our teams deliver actionable insight that helps clients manage risk, make informed decisions and achieve meaningful operational impact where it matters most.

Our shared mission is to deliver unrelenting excellence in everything we do, underpinned by integrity, curiosity, accountability and care.

About the Role

We are looking for an experienced IT Operations Administrator to support the day-to-day administration, maintenance, and continuous improvement of Prevail Partners' IT systems and Microsoft 365 environment.

Reporting to the Solutions Engineer, you will support user lifecycle activities, endpoint management, systems administration and operational improvements while providing second-line technical support where required. The role also contributes to cybersecurity, governance, business projects and continuous improvement initiatives.

This is an excellent opportunity for someone who enjoys combining technical administration with customer-focused IT service delivery.

Key Responsibilities

Administer and maintain Microsoft's 365 environment, including Exchange Online, Teams, SharePoint, OneDrive, Entra ID and Intune.
Provide second-line IT support, resolving technical incidents and service requests.
Manage user onboarding, offboarding, account administration, licensing and access management.
Configure, deploy and support laptops, desktops, mobile devices and associated hardware.
Administer endpoint management policies, device compliance and application deployments.
Monitor system performance, identify recurring issues and recommend improvements.
Maintain IT asset registers, software licensing and device lifecycle records.
Work with third-party suppliers and managed service providers to coordinate support and technical escalations.
Support cybersecurity controls, identity and access management, and secure configuration standards.
Assist with business projects involving new technologies, infrastructure and systems.
Maintain IT documentation, procedures and technical standards.
Support backup, disaster recovery and business continuity activities.
Deliver excellent customer service while meeting agreed service levels and internal KPIs.
Build strong relationships with colleagues and continually improve the end-user experience.

Requirements

Essential Skills and Experience

Experience administering Microsoft 365 services.
Experience with Microsoft Entra ID and identity and access management.
Experience supporting Windows and macOS devices.
Experience with Microsoft Intune or another endpoint management platform.
Experience administering Exchange Online, Teams, SharePoint and OneDrive.
Strong troubleshooting skills across hardware, software and Microsoft 365.
Experience managing user onboarding, offboarding and access requests.
Knowledge of cybersecurity principles and best practice.
Delivers excellent customer service and stakeholder management skills.
Builds strong relationships across the business.
Communicates effectively with technical and non-technical colleagues.
Eligible to work in the United Kingdom.

Desirable Skills and Experience

Experience in an IT Operations, Systems Administration or IT Support role.
Experience within defence, government or other security-focused organisations.
Knowledge of Cyber Essentials Plus or ISO27001.
Experience with Microsoft Defender for Endpoint.
Familiarity with Conditional Access and Azure administration.
Microsoft certifications.

Benefits

At Prevail, we believe in recognising and rewarding our people. Our benefits package is designed to support your wellbeing, financial security, professional development, and life beyond work:

AXA Private Medical Insurance: Fully funded private healthcare cover through AXA.
Health Shield Cashback Plan: Claim cashback on everyday healthcare costs including dental, optical, physiotherapy, prescriptions, and more.
Salary Sacrifice Pension Scheme: A tax-efficient way to save for your future through pension contributions.
Employee Assistance Programme: Confidential mental health, legal, financial, and wellbeing support through Health Hero.
Free Gym Membership & Wellness Perks: Free gym access, plus company-sponsored fitness classes each week.
Enhanced Leave Entitlements: Supporting you through important life moments with flexibility and care.
Professional Development Days: Dedicated time off to focus on your personal and professional growth through training, courses, or self-directed learning.
Cycle to Work Scheme: Tax-efficient savings on bikes and accessories, available post-probation.
Season Ticket Loans: Interest-free loans to support annual commuting costs.
Socials & Team Culture: Company socials every other Thursday, regular run club meetups, plus summer and Christmas events that bring the team together.
Culture & Development: A values-led culture with collaborative initiatives and meaningful opportunities for personal and professional development.

Quick apply

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