Lloyds banking group Work, Jobs (with Salaries)

Lloyds Banking Group - Customer Support: Caerphilly
Lloyds Banking Group —Caerphilly
- £26,200 - £26,950 a year
- Full-time
- Remote
- Customer service
- Financial services
4h
Economist (Assistant Manager)
Lloyds Banking Group —London
- £53,073 - £58,970 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Banking
3d
Assistant Manager - Supplier and Continuity Risk
Lloyds Banking Group —Bristol
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Microsoft Outlook
New Client Adviser
Lloyds Wealth —Birmingham
- £65,000 - £84,000 a year
- Full-time
- Communication skills
- Annual leave
- Work from home
Associate Relationship Manager - Manchester
Lloyds Banking Group —Manchester
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
10d
Credit Officer - SME
Lloyds Banking Group —Birmingham
- £67,023 - £74,470 a year
- Full-time
- Hybrid work
- Communication skills
4d
Business Development Associate
Lloyds Banking Group —Liverpool
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
2d
Senior Manager - Conduct & Compliance, Business & Commercial Banking Coverage
Lloyds Banking Group —London
- £85,500 - £129,547 a year
- Full-time
- Hybrid work
- AI
- Communication skills
10d
Trading & Performance Assistant Manager Loans
Lloyds Banking Group —Chester
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Python
9d
Protective Threat Intelligence Analyst
Lloyds Banking Group —Bristol
- £44,901 - £54,879 a year
- Full-time
- Hybrid work
4d
Senior Investment Analyst - Group Pensions
Lloyds Banking Group —Edinburgh
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
1d
Associate Relationship Manager – Mid Markets - Midlands
Lloyds Banking Group —Nottingham
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
13d
Customer Insight Analyst (12 Month FTC/Secondment)
Lloyds Banking Group —Manchester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Financial services
14d
Team Effectiveness & Leadership Programme Assistant Manager
Lloyds Banking Group —Bristol
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Leadership
3d
Senior Transport Credit Risk Analyst – Residual Value Risk
Lloyds Banking Group —Cardiff
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
3d
Claims Field Consultant
Lloyds Banking Group —London
- Full-time
- Hybrid work
- Driving
- Construction experience
- In-person
7d
Assistant Finance Manager - Planning and Analysis (12 Month FTC)
Lloyds Banking Group —Edinburgh
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Financial services
3d
Property Administrator - Lloyds Living
Lloyds Banking Group —Manchester
- £30,201 - £31,790 a year
- Full-time
- Hybrid work
- Organisational skills
Tusker Accounts Payable Controller 12 Month FTC Watford
Lloyds Banking Group —Croxley Green
- £31,379 - £34,700 a year
- Full-time
- Hybrid work
- Organisational skills
Client Services Assistant - Print & Post
Lloyds Wealth —Leeds
- £26,200 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Work from home

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Lloyds Banking Group - Customer Support: Caerphilly

Lloyds Banking Group -
Caerphilly

Apply Now

Job details

Full-time
£26,200 - £26,950 a year
4 hours ago

Benefits

Company pension
Pay rise

Qualifications

Customer service
Financial services

Full job description

End Date

Friday 07 August 2026

Salary Range

£26,200 - £26,200

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked

Job Description Summary

JOB TITLE: Customer Support
LOCATION: Caerphilly. Working occasionally across our other Lloyds and Halifax branches within a reasonable distance.
HOURS: 35 hours a week, including Saturdays
WORKING PATTERN: Full-time
SALARY: £26,200 increasing to £26,950 after 6 months
We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities.

Job Description

About this opportunity

You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities.

Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver outstanding service remotely. (we also connect via social media, web-chat and remote advice video calls)

Grow Your Career with Our Skill Progression Framework

At Lloyds Banking Group, we don’t just offer jobs – we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us.

Once you’ve built that foundation, we’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions, who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What we’re looking for

One year’s Customer service experience.
Crucially, a people person – You’ll be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
The ability to quickly build relationships to give customers a fantastic experience.
The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
The commitment to deliver on your promises and going above and beyond for your customer.
A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

lloyds banking group jobs

Lloyds Banking Group - Customer Support: Caerphilly

Economist (Assistant Manager)

Assistant Manager - Supplier and Continuity Risk

New Client Adviser

Associate Relationship Manager - Manchester

Credit Officer - SME

Business Development Associate

Senior Manager - Conduct & Compliance, Business & Commercial Banking Coverage

Trading & Performance Assistant Manager Loans

Protective Threat Intelligence Analyst

Senior Investment Analyst - Group Pensions

Associate Relationship Manager – Mid Markets - Midlands

Customer Insight Analyst (12 Month FTC/Secondment)

Team Effectiveness & Leadership Programme Assistant Manager

Senior Transport Credit Risk Analyst – Residual Value Risk

Claims Field Consultant

Assistant Finance Manager - Planning and Analysis (12 Month FTC)

Property Administrator - Lloyds Living

Tusker Accounts Payable Controller 12 Month FTC Watford

Client Services Assistant - Print & Post

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