Nhs 111 call centre Work, Jobs (with Salaries)

111 Health Advisor Wakefield
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Paid training
- Annual leave
13d
111 Health Advisor (Call Handler) - Crawley
South East Coast Ambulance Service NHS Foundation Trust —Crawley
- £24,937 - £30,000 a year
- Weekend availability
- Typing
- Communication skills
- Free parking
- Annual leave
6d
111 Call Handler
Welsh Ambulance Service University NHS Trust —Swansea
- £26,300 - £27,890 a year
- Full-time
- English
- Computer skills
- Communication skills
10d
111 Health Advisor (Call Handler) - Gillingham
South East Coast Ambulance Service NHS Foundation Trust —Gillingham
- £24,937 - £30,000 a year
- Weekend availability
- Typing
- Communication skills
- Free parking
- Annual leave
6d
111 Health Advisor - Rotherham
Yorkshire Ambulance Service NHS Trust —Wath upon Dearne
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Paid training
- Annual leave
13d
ICC Call Handler - Parkway, Manchester
North West Ambulance Service NHS Trust —Manchester
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
ICC Call Handler - Middlebrook, Bolton
North West Ambulance Service NHS Trust —Bolton
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
Call Handler FPCC
Gloucestershire Health and Care NHS Foundation Trust —Brockworth
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Care experience
- Patient care
13d
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
ICC Call Handler - Broughton, Preston
North West Ambulance Service NHS Trust —Preston
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
ICC Call Handler - Estuary Point, Liverpool
North West Ambulance Service NHS Trust —Liverpool
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
Urgent & Emergency Care Clinician
North West Ambulance Service NHS Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- Annual leave
6d
GP Collaborative Operational Shift Co-ordinator
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £28,392 - £31,157 a year
- Part-time
3d
Advanced Clinical Practitioner
Practice Plus Group IUC —Epsom
- £42.84 - £47.94 an hour
- GP surgery experience
- Master's degree
Principle Infrastructure Engineer - Telephony
North West Ambulance Service NHS Trust —Manchester
- £57,528 - £64,750 a year
- Full-time
- Travel
13d

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111 Health Advisor Wakefield

Yorkshire Ambulance Service NHS Trust -
Wakefield

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
13 days ago

Benefits

Paid training
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service

Full job description

IUC/111 Health Advisor Wakefield

Recruiting for a training course in September and October 2026

If you are looking for a job that makes a difference to our patients, this might be the perfect opportunity for you.

As a health adviser, you are the patients first point of contact, using your skills, alongside specialist computer software, to assess their symptoms and give them the help and reassurance they need.

We can offer a competitive base salary, starting at £25,760 rising to £27,476 after two years (per annum, pro rata for part time employees). In addition, the role attracts enhanced payments for unsocial hours worked in the evenings and weekends.

After 18 months as a band 3 Health Advisor, you will automatically progress to a band 4 Enhanced Health Advisor, subject to meeting the required criteria. Additional duties within this role include, coaching lesser experienced staff and carrying out tasks to support Team Leaders in the call centres.

We can offer a range of full and part time rotas.

There is a requirement to work six out of eight public holidays (pro rata depending on rota) as well as three weekends out of five.

Training

You will receive comprehensive, paid training which will enable you to fully support our patients. The training is nine weeks full time.

You will commence your role on a training contract and upon successful completion of your training, you will be issued a permanent contract.

This is an opportunity to join one of Yorkshire's most successful 111/Integrated Urgent Care Providers (IUC). At Yorkshire Ambulance Service you will be part of a highly skilled and dynamic team based in the heart of Yorkshire and home to one of the UK’s most diverse communities.

We are committed to staff development, and you will be presented with the opportunities to train and develop across the IUC Service.

111 Health Advisors are highly trained to assess and negotiate to ensure the best patient care and outcome - no two calls will be the same. We work around the clock receiving 111 calls from patients who need our help. It is an incredibly rewarding role that allows you to really make a difference to our patients lives.

The role will be demanding, and this role may not be for everyone, you will be dealing with a wide variety of patients including some very emotional situations. Successful candidates are required to have the skills to deal with the variety of patient calls in a compassionate, professional way. You will also use your strong customer service skills to deal with complex and sensitive information to ensure the right level of care for our patients is sought.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:
27 days annual leave, increasing to 33 with service.
Contributory Pension.
NHS Discounts including shops, restaurants, gyms etc.
Car lease and other salary sacrifice schemes.
Dedicated employee assistance and counselling service.
Opportunities for research participation, career progression and ongoing development.
Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation!

https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

For more information on the rota patterns we offer, please see the attached guidance document to help understand this better.

You can expect to get the best paid training and support as a part of the YAS family, access to development opportunities, competitive pay. NHS Pension and other NHS money saving benefits for example, access to discounts in over 200 stores, days outs and restaurants by signing up to a Blue Light card.

You will be expected to work six out of eight public holidays as well as three weekends out of five.

Our values:
Kindness, Respect, Teamwork and Improvement.

NHS 111 Health Advisor for more information about working in this role.

Please see the attached Job Description and Person Specification for more details, please use your application in supporting information to tell us how you match the person specification and why you think you would be successful in this role.

Please note: If you are unable to attend the interview on Saturday, 11 July 2026, we kindly ask that you apply during the next recruitment round. Unfortunately, alternative dates or remote interviews cannot be accommodated for this vacancy.

Previous applicants who have been unsuccessful at interview may not re-apply within 3 months of the interview date.

Previous applicants who have been unsuccessful in the training course for 111 within the last 6 months need not apply.

We reserve the right to close the advert early as we monitor the volume of applications.

Apply Now

Refine Your Search

nhs 111 call centre jobs

111 Health Advisor Wakefield

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ICC Call Handler - Estuary Point, Liverpool

Urgent & Emergency Care Clinician

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Advanced Clinical Practitioner

Principle Infrastructure Engineer - Telephony

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