part time remote it helpdesk Work, Jobs (with Salaries)

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- Microsoft Excel
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IT Support Specialist I
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IT Support Engineer
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4d
Graduate Technical Support Analyst
Lugo —Edinburgh
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- Hybrid work
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6d
IT/ AV Technician
University of Sheffield —Rotherham
- £27,319 - £31,236 a year
- Full-time
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- Customer service
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IT Support Engineer (Regional Onsite Support – Orkney/North Scotland)
DBaaS —Scotland
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IT Support Services Agent
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- Windows
- Microsoft Office
- Employee discount
Senior IT Technician
Learning Partners —Guildford
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- £27,000 - £32,000 a year
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- Windows
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Level 3 Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
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- Employee assistance programme
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IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
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1st Line Technical Support
Community Integrated Care —Widnes
- £24,852 - £25,654 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Employee assistance programme
- Employee discount
Quick apply

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Apprentice IT Support

Coodes Solicitors -
Truro

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Private medical insurance

Qualifications

Microsoft Windows Server
Microsoft Word
TCP
Microsoft Excel
Microsoft Outlook
English
Remote access software
Computer networking
SharePoint
IT
TCP/IP
Communication skills
VPN

Full job description

Coodes LLP has been named one of the UK’s leading law firms in the 2026 Chambers and Partners Guide, the Chambers High Net Worth Guide, and Legal 500, with top rankings across multiple departments.

We’re proud of our Investors in People Silver accreditation, recognising our commitment to supporting long-term, rewarding careers. Whether you're just starting out or looking to take the next step, we’ll help you thrive.

Our values, professionalism, integrity, teamwork, fairness, enterprise, and excellence are at the heart of everything we do. We foster a collaborative, inclusive environment where everyone’s contribution is valued.

While our history is long, our mindset is modern. We’re known as one of the most progressive firms in the region, with a strong reputation for innovation and excellence in client service.

At Coodes, you’ll work alongside some of the region’s most respected legal professionals, delivering outstanding service to clients across the South West. Whether your passion lies in private client work, commercial law, litigation, or support services, you’ll find a home here.

Ready to take the next step in your legal career?
Join a firm where tradition meets innovation and where people come first.

We’re looking for an Apprentice IT Support to join our busy IT team. This is a great opportunity to start your career in IT, earn while you learn, and build real-world experience supporting colleagues across our head office and regional offices.

You’ll help provide friendly, practical technical support to users of our IT services, diagnosing issues and resolving queries as quickly as possible. You’ll be supported by experienced colleagues and will receive full training, we’re looking for attitude, curiosity and potential.

You’ll be part of our IT Team providing support across the business. You’ll learn how to deliver great customer service through our Helpdesk, how to troubleshoot Windows devices and applications, and how to support core collaboration tools.

What you will do:

Day to day, you’ll help with:

Supporting the IT team with day-to-day systems and network administration tasks
Installing and maintaining hardware and software
Troubleshooting Windows PCs and supporting business applications
Logging, tracking and resolving Helpdesk requests in a professional and timely way
Diagnosing issues, problem solving, and escalating where needed
Providing general IT support to colleagues (in person, by phone and remotely)
Supporting IT projects, including rollout of new systems and upgrades

Experience and Qualifications you need:

Essential

A genuine interest in IT and a desire to learn (full training provided)
Strong communication skills and a customer-focused approach
A logical, problem-solving mindset and good attention to detail
Basic familiarity with Windows PCs and Microsoft 365 apps (Word, Excel, Outlook, Teams)
Own vehicle so able to travel between office as required
Level 2 equivalent Maths and English

Desirable

Any experience (or keen interest) in Windows Server and basic administration concepts
Exposure to Microsoft Teams, OneDrive and SharePoint (or willingness to learn)
Basic networking knowledge (e.g., TCP/IP, VPN, remote desktop concepts)
Experience dealing with third parties/suppliers or raising support tickets with external providers
Any experience in a professional services environment (e.g., legal, finance, accountancy) is helpful but not required

You will love this role if:

You enjoy helping people and solving technical problems
You are keen to start or build a career in IT with structured support
You like learning new technologies and gaining hands-on experience
You want exposure to a professional, fast‑paced working environment

You will be a success if:

You are curious, proactive, and keen to develop your technical knowledge
You communicate clearly with both technical and non‑technical users
You take ownership of tasks and follow issues through to resolution
You are comfortable learning on the job and adapting to new tools and system

In return, you’ll receive structured on‑the‑job training, mentoring from experienced IT colleagues, and dedicated time to complete your apprenticeship learning. You’ll gain practical experience across end‑user support, Microsoft 365 tools, devices, and IT service management, with a clear development path and support towards relevant Microsoft fundamentals certifications where appropriate.

Additional benefits include

Group pension plan
Annual bonus scheme
Medical cash plan
Life assurance
Holiday trading
Private medical insurance options
Cycle to work
Discounted shopping platform

Location
Truro (with travel to regional offices as required)

Hours
This is a full time position. 35 hours a week Monday to Friday however we welcome applications from candidates looking for alternative working arrangements.

DBS
This vacancy will be subject to a DBS Check.

Speculative candidates submitted through agencies we have not instructed will not be considered to be represented by that agency.

We reserve the right to close this vacancy early if a suitable candidate is found

Apply Now

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part time remote it helpdesk jobs

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