Remote online casino Work, Jobs (with Salaries)

Player Protection Adviser - Online Casino Customer Support
Greentube —Nottingham
- £25,500 - £28,000 a year
- Weekend availability
- Hybrid work
- Customer service
- English
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Software Developer - iGaming
Greentube —Nottingham
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Java
- C++
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Team Lead
Onyx Gaming —Colchester
- From £30,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
- Free parking
Quick apply
5d
2D Spine Animator (Hybrid, UK) at West Pier Studio
West Pier Studio —Brighton
- Hybrid work
- Communication skills
- Flexitime
- Sick pay
Quick apply
11d
Product Support Technician
Blueprint Operations Ltd —Newark-on-Trent
- Full-time
- Microsoft Word
- Analysis skills
- Computer skills
- Store discount
- Health & wellbeing programme
Quick apply
12d
2D Game Artist – Visual Development
West Pier Studio —Brighton
- Hybrid work
- Organisational skills
- Communication skills
- Sick pay
Quick apply
8d
Project Manager – iGaming Operations (Multi-Jurisdiction)
Carrybags limited —London
- £45,000 - £90,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
Quick apply
Data Scientist - Principal
Product Madness —London
- Full-time
- Azure
- Doctoral degree
- Computer Science
Senior Lobby Analyst
ARRISE —Douglas
- English
- Presentation skills
- Communication skills
- Gym membership
Senior Product Designer - Sportsbook
ComeOn Group —London
- Full-time
- Hybrid work
Quick apply
4d
Staff Engineer-FBG-Trading
Fanatics Betting & Gaming —London
- Full-time
- Remote
- Azure
- Travel
- Software development
Quick apply
Manager Engineering Software- FBG-Trading
Fanatics Betting & Gaming —London
- Full-time
- Remote
- Azure
- Computer Science
- AWS
Quick apply
Senior Backend Engineer - MPG - Fully remote from the UK or the EU
Climax Studios —United Kingdom
- Full-time
- Remote
- Azure
- Java
- SQL
- Life insurance
Quick apply

Related jobs to explore

Based on your search for remote online casino

Player Protection Adviser - Online Casino Customer Support
Greentube —Nottingham
Experience interacting with customers via email and telephone. Have an excellent telephone manner and strong English language writing skills.
£25,500 - £28,000 a year
Quick apply
5d
Retail Customer Assistant - Nights
Coastline Gaming —Belfast City Centre
As a Customer Assistant, you'll be the face of the venue the first person customers see and the one they come to with questions.
£14.80 an hour
Quick apply

I want to receive the latest job alerts for remote online casino

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Player Protection Adviser - Online Casino Customer Support

Greentube -
Nottingham

Quick apply

Job details

Full-time
£25,500 - £28,000 a year
5 days ago

Benefits

Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Life insurance
Referral programme
Sick pay

Qualifications

Customer service
English
Communication skills

Full job description

Join our team in Nottingham.

Greentube UK Ltd is a leading internet games studio, and Admiral Casino is a fast-growing online casino with a focus on safe and responsible gambling. We are now looking for an extraordinary individual to add to our outstanding Player Protection Team. Our office is perfectly located in Nottingham City Centre and has a strong reputation when it comes to leading the way for style! Join us in our productive, sophisticated working environment.

Who are we?

Greentube is the leading full-service provider in the online and mobile gaming sector and a pioneer in the development and provision of state-of-the-art gaming solutions. The group employs over 24,000 staff across 50 different countries, with the headquarters in Vienna — a city that has been voted number one for quality of life on multiple occasions — Greentube is a top destination for international go-getters who love technology and enjoy thinking outside of the box to find creative solutions.

Who are we looking for?

We are seeking Player Protection Advisers, who can deliver an outstanding level of support and care to our customers.

Do you have some of the qualities we are looking for?

Empathetic, calm, approachable, systematic and a good team player
Able to work under pressure
Good eye for detail when reviewing detailed reports
Logical thinker with a creative problem-solving ability
Have an excellent telephone manner and strong English language writing skills.
PC literate, including Microsoft packages
Reliable and excellent time keeping, with a flexible approach to working hours, as you will be required to work some evenings, weekends and public holidays
Team player and self-starter who is able to work on their own initiative, with a positive attitude

Key requirements

Experience interacting with customers via email and telephone.
Able to work effectively in a fast-paced environment with shifting priorities.
Previous experience in working with sensitive personal data
An understanding of Gambling, debt management, counselling, or other regulated industry
Ability to build a personal rapport with the customer
Excellent communication skills
Confident telephone manner

Tasks/Responsibilities

Gambling-related risk and financial assessments
Listening to customer requirements and presenting appropriate solutions
Take decisive action regarding player protection issues
Outbound Player Protection calls
Data entry and management of player information

Do we have what it takes?

Attractive salary, based on your experience and skills.
City centre location.
Great opportunity for progression, with a preference to promote from within and develop our staff according to their own aspirations.
A strong working and social culture, regular company social events.
Modern, dynamic, yet relaxed environment.
An open mind for new ideas and methodologies.
25 days annual leave + bank holidays
Employee benefit package, pension, bonus scheme, health package and beverages

If you have not received a reply within two weeks of your application you have not been successful.

NO AGENCIES

Privacy Notice.

We shall process only the data submitted by the applicants for evaluating the job application. We shall take no responsibility for the type and content of the data shared by the applicants. In no case during the evaluation process shall we require and/or process sensitive data. Privacy and security is a priority for us and we shall handle the data with the adequate measures. The processing is not automatic and the data shall be processed only within our company and shared with relevant persons on a need to know basis. The provided data shall be retained for at least 6 months. During this period, we may contact the applicants for other potential vacancies. After this term and/or upon the applicant´s request we shall delete the data unless longer retention periods are prescribed and/or permitted by law. In case of further queries, the applicants may contact us via Indeed.

Job Type: Full-time

Pay: £25,500.00-£28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
Life insurance
Referral programme
Sick pay

Ability to commute/relocate:

Nottingham NG1 7EH: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you above the age of 18?
Are you able to commit to shift patterns working mornings/evenings and one weekend per month?
Do you have a high level of written and spoken English?

Experience:

Gambling industry: 1 year (preferred)
Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Nottingham NG1 7EH

Quick apply

Refine Your Search

remote online casino jobs

Player Protection Adviser - Online Casino Customer Support

Software Developer - iGaming

Customer Service Team Lead

2D Spine Animator (Hybrid, UK) at West Pier Studio

Product Support Technician

2D Game Artist – Visual Development

Project Manager – iGaming Operations (Multi-Jurisdiction)

Data Scientist - Principal

Senior Lobby Analyst

Senior Product Designer - Sportsbook

Staff Engineer-FBG-Trading

Manager Engineering Software- FBG-Trading

Senior Backend Engineer - MPG - Fully remote from the UK or the EU

Related jobs to explore

I want to receive the latest job alerts for remote online casino

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected