St monica Work, Jobs (with Salaries)

Resident Support Assistant
St Monica Trust —Cote
- £13.48 an hour
- Part-time
- Microsoft Outlook
- Customer service
- IT
Village Porter
St Monica Trust —Cote
- £13.64 an hour
- 8 hour shift
- Driving
- Computer skills
- Communication skills
5d
Laundry Assistant/Driver
St Monica Trust —Cote
- £13.45 an hour
- Part-time
- Hospitality
- Annual leave
6d
Care Assistant
St Monica Trust —Quarter
- £13.64 an hour
- Part-time
- Customer service
- English
- IT
5d
Laundry Assistant
St Monica Trust —Cote
- £13.45 an hour
- Part-time
- Customer service
Bank Village Porter
St Monica Trust —Bedminster
- £13.64 an hour
- Part-time
- Maintenance
- IT
Apprentice Care Assistant
St Monica Trust —Quarter
- £11.25 an hour
- Part-time
- IT
- Care plans
- Communication skills
6d
Bank Hospitality Assistant (Village)
St Monica Trust —Sandford
- £13.45 an hour
- Part-time
- Food service
- Restaurant experience
- Café
Domiciliary Care Assistant
St Monica Trust —Westbury
- £13.64 an hour
- Part-time
- Customer service
- IT
- Care plans
Night Domiciliary Care Assistant
St Monica Trust —Sandford
- £13.64 an hour
- Part-time
- Customer service
- IT
- Care plans
Bank Senior Hospitality Assistant (Care Home)
St Monica Trust —Sandford
- £13.75 an hour
- Part-time
- Supervising experience
- Food service
- Communication skills
Domiciliary Care Assistant (nights)
St Monica Trust —Westbury
- £13.64 an hour
- Part-time
- Customer service
- IT
- Care plans
6d

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Resident Support Assistant

St Monica Trust -
Cote

Apply Now

Job details

Part-time
£13.48 an hour

Qualifications

Microsoft Outlook
Customer service
GCSE
Numeracy
Level 2 Food Hygiene Certificate
Food preparation
IT

Full job description

Hours: 30 hours per week. Shift times: 7:30 am to 2:00 pm, including working every other weekend.

Hourly rate: £13.48 per hour

Job purpose

The purpose of the Resident Support Assistant role is to provide high-quality housekeeping, catering, and hospitality services within our care home. This is not a care or nursing position. Instead, you will focus on creating a comfortable, welcoming environment for residents by delivering excellent customer service and working collaboratively as part of a “one-team” approach to enhance the overall resident experience.

Key Results

Summary responsibilities

Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this.
Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust’s policies and procedures.
Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
Meet residents’ unique needs and collaborate with colleagues across the care home teams.
Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors.

Skills and experience

Communication

Write notes and messages – numeracy, literacy and verbal skills.
Communicate with people with differing communication needs.
Encourage and influence.
Understand and follow instructions and procedures.
Strong customer service skills.
Mixed methods and mediums of communication.

Thinking Style

Analyses and evaluates given information.
Adapts style and approach appropriate to situation or task.
Structures tasks/activities.
Pre-empts issues and trouble-shoots.
Refers appropriate decisions to line manager.
Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.

Well-being and Values

Aware of cultural and individual differences in all interactions and service areas.
Demonstrate interest, care and attention.
Create a positive impression.
Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn).
Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs.
Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being.
Contribute to maintaining a safe and secure environment – reporting faults, repairs or hazards through appropriate channels.

Working with others

Works effectively as part of a team.
Build relationships of trust with others (team, residents and their family & friends).
Potential exposure to challenging, physical or emotional situations.

Other Skills & Qualifications

Essential

Confident with IT and using standard office programs including word, outlook/email, system folders etc
Understanding of basic food preparation and cleaning techniques
An understanding and appreciation of older people in a care setting and the issues that may affect them
Knowledge of basic health and safety rules
Knowledge of customer service principles

Desirable

Level 1 or 2 in Food Hygiene (or equivalent)
Level 2 in Healthcare Cleaning (or equivalent)
General level of education (GCSE or equivalent)
Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc
Working experience in a care setting
Knowledge of safe moving and handling techniques

Additional information

Duties must be carried out in compliance with St Monica Trust’s Equality, Diversity and Inclusion Policy.
This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application.

Salary Ranges:

£28,038.40 - £28,038.40

Time Type:

Part time

If you have any queries please email our Recruitment Team - [email protected]

Apply Now

Refine Your Search

st monica jobs

Resident Support Assistant

Village Porter

Laundry Assistant/Driver

Care Assistant

Laundry Assistant

Bank Village Porter

Apprentice Care Assistant

Bank Hospitality Assistant (Village)

Domiciliary Care Assistant

Night Domiciliary Care Assistant

Bank Senior Hospitality Assistant (Care Home)

Domiciliary Care Assistant (nights)

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