Synergy group Work, Jobs (with Salaries)

Dedicated Contract Support Officer
UniTrust —Canary Wharf
- £14.90 an hour
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Sick pay
Quick apply
QC Inspector - AM Shift
Expac (Preston) Ltd —Preston
- £12.96 - £13.21 an hour
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Returns & Warehouse Operative
Parts In Motion —Exeter
- From £12.71 an hour
- Full-time
- Heavy lifting
- Computer literacy
- Warehouse experience
- Free parking
- Health & wellbeing programme
Quick apply
Production Line Leader - AM Shift 6am - 2pm
Expac (Preston) Ltd —Leyland
- £12.96 - £13.21 an hour
- Overtime
- Organisational skills
- In-person
- Leadership
- Free parking
Quick apply
Global Unlocking Potential Senior Manager – Diversity
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Professional
Ralph Lauren —London
- Part-time
- Hospitality
- Merchandising
- Communication skills
- Employee discount
Dental Receptionist
Synergy Dental Clinic —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Referral programme
Quick apply
Treatment Coordinator
Synergy Dental Clinic —Preston
- From £15.75 an hour
- Full-time
- Patient care
- Organisational skills
- In-person
Quick apply
6d
Summer EFL Teacher in Bishop's Stortford: 6-20 July (Non-Residential 2-week Course)
Experio English Ltd —Bishop's Stortford
- £348 a week
- No weekends
- English
- Bachelor's degree
- In-person
- Free parking
Quick apply
Global Head of Client Experience
Citi —London
- Full-time
- Marketing
- Customer service
- Master's degree
8d
Marketing Executive
Synergy Recycling —Canterbury
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Social media management
- In-person
- Free parking
Quick apply
1d
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Category Manager
Thompson Aero Seating —Craigavon
- Full-time
- Engineering
- Bachelor's degree
- Business
- Annual leave
- Referral programme
Quick apply
9d
Solutions Engineer - English
NinjaOne —Remote
- Full-time
- Remote
- English
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Corporate Development NRU-006
Nrutseab Group —Remote
- £180,000 - £350,000 a year
- Full-time
- Remote
- Management
- Analysis skills
- Bachelor's degree
Quick apply
4d
Service Manager - Women & Families VAWG Charity
Claudia Jones Organisation —London
- Up to £40,000 a year
- Part-time
- Management
- Administrative experience
- Supervising experience
Quick apply
Category Manager
HBX Group —Remote
- Full-time
- Remote
- English
- Analysis skills
- Contracts
FinTech Startup Associate (Customer Experience)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Warehouse Operative
Ferraris Piston Service Ltd —Exeter
- Full-time
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
10d
Buyer
Ralph Lauren —London
- Full-time
- Hospitality
- Microsoft Excel
- Merchandising
4d

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Dedicated Contract Support Officer

UniTrust
Canary Wharf

Quick apply

Job details

Full-time
£14.90 an hour

Benefits

Cycle to work scheme
Company pension
Tech scheme
Employee assistance programme
Transport links
Sick pay

Qualifications

Customer service
Computer literacy
Microsoft Office
SIA
Communication skills

Full job description

Job Description
Job Title: Dedicated Contract Support Officer Location: Canary Wharf

Rate: £14.90 per hour
Contracted Hours: Flexible to work days, nights and weekends when require

We offer above industry standards benefits to our employees such as;

Access to Virtual GP
Above industry standards Employee Assistance Programme
Group Life Assurance
Personal Pension
Cycle to Work Scheme
Tech Scheme
Company Sick Pay Scheme
Long Service Awards
Recognition Awards
Comprehensive Training
Discount Platform
Wellbeing Platform

Role:
Reporting to the security manager, working within this flagship building and prestigious environment in Canary
Wharf, you will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve
this, you will be/become well versed in the processes and practices of a Concierge and Security professional.
Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

To ensure synergy across our service providers, we work with a 'one team' approach to successfully deliver an
excellent customer journey so in this role you will work closely with catering, cleaning, maintenance, and Front
of House teams in order to provide an environment which is welcoming and relaxed yet safe and secure at all
times.

Responsibilities:

Deliver outstanding customer service to staff and visitors
Take an active interest in, and give commitment to the client
Ensure that the environment and service is truly excellent and beyond expectation
Promote the client, tenants other service providers positively to all you come in to contact with, throughout the customer journey
Be flexible and adaptable to all tasks or challenges
Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated
Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful
Ensure complete client/tenant/other service provider confidentiality; protecting people and information is paramount
Appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided
All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood, and followed
Embrace and deliver the bespoke training requirements, specific to contractual obligation or regulation
Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations

SPECIFIC RESPONSIBILITIES:

Welcome and assist staff, clients, tenants, and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey
Work with all colleagues to ensure the integrity of security on the site
Early identification and mitigation of any threats to persons, premises, or property, escalating where appropriate to do so
Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants, and visitors with their queries
Develop and maintain positive relationships with all staff, visitors, tenants, service providers and clients
Have good knowledge of the local area to be able to answer queries regarding local transport links or services in the area for example.
Ensure the security of people, premises, and property, protecting the reputation of the client/tenants throughout
Ensure a safe and secure working environment for all
Check identity and credentials of staff, contractors and visitors where required
Record details of any suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary.
Carry out proactive patrols, internal & external, as directed by assignment instructions

Essential Skills:
 Valid SIA Security Guarding or Door Supervisor Licence
 Excellent oral, written communication skills, interpersonal skills, and confidence
 Exceptional customer service skills
 Reliable, trustworthy, and punctual
 Resilient and calm under pressure with the ability to multi-task and prioritise to help solve problems and
overcome challenges
 Physically able to conduct all responsibilities associated with the roles documented
 Ability to work to instruction and on your own initiative where required
 Computer literate and confident with the use of Microsoft Office programmes

Don’t miss out on this fantastic opportunity to join our team as a Dedicated Contract Support Officer !

Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019

Quick apply

Refine Your Search

synergy group jobs

Dedicated Contract Support Officer

QC Inspector - AM Shift

Returns & Warehouse Operative

Production Line Leader - AM Shift 6am - 2pm

Global Unlocking Potential Senior Manager – Diversity

Sales Professional

Dental Receptionist

Treatment Coordinator

Summer EFL Teacher in Bishop's Stortford: 6-20 July (Non-Residential 2-week Course)

Global Head of Client Experience

Marketing Executive

Customer Experience Associate (FinTech)

Category Manager

Solutions Engineer - English

Corporate Development NRU-006

Service Manager - Women & Families VAWG Charity

Category Manager

FinTech Startup Associate (Customer Experience)

Warehouse Operative

Buyer

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