Technical networking lead. Work, Jobs (with Salaries)

Onsite Technical Lead
ABACUS —London
- Full-time
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
Technical Support Manager
Portman Finance Group —Northampton
- Microsoft Access
- Azure
- Salesforce
- Annual leave
Quick apply
Technical Lead, Professional Services
Cvent —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Software troubleshooting
- Work from home
10d
Technical Lead
iFacility —Shepton Mallet
- £35,000 - £38,000 a year
- Full-time
- Computer networking
- In-person
- Free parking
- Gym membership
Quick apply
10d
Technical Lead
ClearRoute —London
- Hybrid work
- Azure
- Leadership
- Communication skills
Test Lead
Lanetek Global Services Limited —Remote
- £200 - £250 a day
- Remote
- Azure
- Oracle
- Windows
Quick apply
4d
Lead Cloud Platform Engineer
Kensington Mortgages —Remote
- Monday to Friday
- Remote
- Azure
6d
Technical Lead
QuantumLoopAI —London
- Full-time
- Remote
- Azure
- Master's degree
- AWS
Quick apply
Customer Solutions Specialist (Technical Focus)
RE:SURE Intelligence Ltd —Cookstown
- From £27,250 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Work from home
- Gym membership
Quick apply
8d
Technical Operations Manager
LoughTec —Omagh
- Computer networking
- Leadership
- Communication skills
12d
IT Infrastructure Lead
elasticStage —Elstree
- £80,000 - £90,000 a year
- Full-time
- Azure
- AWS
- Presentation skills
- Free parking
- Annual leave
Quick apply
12d
Technical Lead (C++ / Networking / Telephony Systems)
Intermedia Intelligent Communications —London
- Full-time
- Remote
- C++
- Mentoring
- Agile
Quick apply
Technical Support Manager
CameraMatics —Darlington
- Full-time
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
Quick apply
5d
Cyber Specialist
Rethink Mental Illness —Remote
- £37,406 a year
- Full-time
- Remote
- Azure
- Computer networking
- SharePoint
- Annual leave
- Employee assistance programme
Applied AI Security Architect
Anthropic —London
- £190,000 - £225,000 a year
- Hybrid work
- Azure
- English
- AWS
- Flexible schedule
5d
FinOps Lead - London
Elwood Roberts —London
- £600 a day
- Master's degree
- AWS
- Scripting
Quick apply
API Engineer
DistroKid —Remote
- £100,000 - £200,000 a year
- Remote
- Azure
- DevOps
- AWS
- Annual leave
- Flexible schedule
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
5d
Project Delivery Engineer
Total IT Technology Solutions Ltd —London
- £34,000 - £37,000 a year
- Weekend availability
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply

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Onsite Technical Lead

ABACUS -
London

Quick apply

Job details

Full-time

Benefits

Private dental insurance
Annual leave
Company pension
Discounted gym membership
Company events
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Windows Server
ConnectWise
TCP
Azure
Microsoft Exchange
DHCP
DNS
Mobile device management
VMWare
Financial services
TCP/IP
vSphere
Active Directory
Intune

Full job description

Job Summary:
As Technician of Site Services , you will be a member of a Client Support Pod with the core goal of delivering white glove technical service to your Pod's assigned client base. While your role's primary focus is to physically service clients in their offices and home offices, all members of the Pod must be based in our London office or client sites 5 days a week. All members of the Pod must be willing to respond to email tickets, phone calls, remote support sessions and other forms of remote support as requested by their manager.

As a contributing member of a Support Pod, you will spend your time collaborating and communicating with clients, colleagues, and 3rd parties to resolve technical issues and implement new technological devices and services.

Responsibilities:
• Provide best in class technical support to our clients primarily onsite and additionally via phone, email and remote.
• Support and install all hardware at client sites, including but not limited to: Abacus infrastructure, workstations, printers, and peripherals.
• Effectively communicate with both clients and peers ensuring timely responses to client tickets.
• Record all work activities in a timesheet in our ticketing system (ConnectWise).
• Be one of the primary onsite resource for the UK Support team and build relationships with UK client users. Home visits to set-up or troubleshoot client equipment when necessary.
• Must be able to multi-task client issues when applicable.
• Document technical issues and take ownership of escalating issues to the appropriate resource.
• Must be amenable to occasional travel.
• Must meet the minimum standard for personal key performance indicators.
• Must contribute to the overall success of team mandated goals and key performance indicators.
• Must be flexible regarding duties and hours of work, there will be occasional requirements to work out of hours for client onboardings and other project work.

Requirements (Must Have):
• Incredible sense of pride and passion for what you do and a desire to help your teammates.
• Must be neat, organised, energetic, and show initiative.
• Minimum 3 years' experience working for a Managed Service Provider (MSP) or in IT roles demonstrating excellent customer service and support.
• Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.
• Experience with advanced hardware troubleshooting and the installation of core Networking equipment.
• Ability to lift and work with heavy equipment up to 25KG (such as a UPS).

Strong Technical Skills in the following areas:
• Create/Manage Active Directory accounts, groups & permissions
• Duo Security and other two factor authentication applications
• Microsoft Exchange Administration
• Azure Active Directory\Entra ID
• Troubleshoot hardware (video cards, USB & peripheral devices, Network appliances and drivers, etc.).
• Mobile device management technologies.
• Understanding of Networking fundamentals.
• VMware vSphere administration.
• Install, configure & manage print queues.
• Troubleshoot DNS, DHCP and TCP/IP issues.

Nice to Have:
• Managing or working in a multi-tenant environment.
• Experience working in Financial services.
• Microsoft certified.
• Ability to work through issues methodically.
• Experience administering Windows Server 2012 and above.
• Basic experience with policy management (Group Policy & Intune).

Schedule:
• Monday to Friday, 8 am to 5 pm.
• Out of hours on-call rotation for emergency onsite requirements.

Work Location:
• Based in Abacus UK office with visits to client offices.

The benefits package consists of:
• Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
• Gym discount
• Life insurance
• Comprehensive travel insurance for you and your family in line with scheme rules
• Confidential well-being and counselling support
• Competitive Compensation
• Contributory pension scheme
• Company events
• Private Medical and Dental Insurance

If you feel you have the necessary experience to go forward for this role, please apply now. We'd love to see your CV.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

technical networking lead. jobs

Onsite Technical Lead

Technical Support Manager

Technical Lead, Professional Services

Technical Lead

Technical Lead

Test Lead

Lead Cloud Platform Engineer

Technical Lead

Customer Solutions Specialist (Technical Focus)

Technical Operations Manager

IT Infrastructure Lead

Technical Lead (C++ / Networking / Telephony Systems)

Technical Support Manager

Cyber Specialist

Applied AI Security Architect

FinOps Lead - London

API Engineer

IT Service Desk Manager

Project Delivery Engineer

IT Support Manager

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