vice president

analyst

assistant vice president

software engineer

senior vice president

Citi

A typical day at work involves working on a number of different workstreams. 
As a Capital Markets Associate, I have the responsibility of driving and developing client solutions for upcoming meetings and preparing the presentation materials for senior team members. This involves researching client needs and providing structuring solutions (financial  instruments) based on the latest regulatory, rating and tax environment for the client in question. This will ultimately depend on which jurisdiction my client is based in.
When working on live bond deals, I play an active role in the deal team. This will typically involve reviewing structural terms within the prospectus and ensuring that an optimal solution is being provided to the client. I also check all the structuring documentation in the roadshow presentations, investor materials to ensure information is accurate and feedback any suggestions to the wider deal team. Working within a deal team, I often have to provide direction for junior team members and review their work.
Beyond working on deal and non-deal related work, I also receive incoming requests from around the bank which I need to respond to. When new legislation is introduced or a change in guidelines, I am also responsible for summarising information and explaining to internal colleagues and clients what the implications are.

In this role, I have learned the importance of working in a team and learning how to manage different types of people. This has come from working in different deal teams and with internal colleagues around the bank. In addition, I am constantly encouraged to provide ideas for client solutions which has nurtured my creative skills. 

Being promoted from Analyst to Associate, I have had the opportunity to manage juniors (interns and Analysts) on the desk and provide guidance on work packages sent for our team.

My co-workers are intelligent and we are constantly challenging one another to think outside the box. 

The hardest part of the job is the long work day. There is no end time and its just when the work gets done! Having done investment banking for 5 years, I believe I have learnt some invaluable transferrable skills and I am now ready for the next chapter of my career.

I love the fact that I work with people from all around the world and the fact that they are some of the most intelligent people I have come across!

Joined Citi on a temporary 6 month contract - Initially was put into the transfers team which i received on the job training, settled in fairly quickly with nice people, my typical day would be getting my paperwork handed to me in the morning which i would then work through. I was then moved off the cuff to another team which was the most high pressured team in the office, working to tight deadlines and where accuracy is 100% they had never taken a 'temp into the team' thats how they put it, they said it was a compliment because i had settled so well and my productivity was excellent, the work in this team was extremeley difficult and everyone in this team had been in the team for years, the training i received was minimul and the manager never approched me during this time, the person traning me left for another project after two weeks and the other members of the team were very annoyed if i had to ask a question and expected me to know everything, i was working about 40 cases per day and making perhaps 2 or 3 mistakes a week which i then got a meeting from my manager telling me they were worried about my performance, i tried to explain i felt as if the training was lacking and the other members of the team were quite unapproachable, the way my manager spoke to me compared to the permemenent workers was totally different and unprofessional, i think joining as a temp in citi is extremelely difficult and its as if your not part of there group, my day was becoming unbearably stressful as like i said above there was so much information to take in which people in my team have taken years to learn and i was expected to know it all in three weeks, i was then instead of being praised for my work (which was extensive, overtime etc) i was the only one being criticised for small mistakes, when there was actually bigger ones happening.  Overall i think the team i moved to i was not given any support to learn a very difficult job and because i was a temp they basically didnt care, but there were alot of professional people working in the office and the majority were all very friendly, the actual operations manager gave me more time than my actual manager, i would recommend going for a job with Citi group, but NOT as a temp.

My short time at Citi Margin Ops can only be described as a living nightmare. To start there is quite clearly minimal communication between HR and the department as there had been no indication of my start date, I spent majority of my first month awaiting systems to be put in place for me to work with. 
  You will initially be eased in with a 9-5 job that seems great but are then told on several points ‘the honeymoon period is over’ you will then have to be prepared to work a minimal of 12+ hours everyday with no appreciation from management with no extra pay (which you’re told you should appreciate having  job and shouldn’t moan about extra hours). no training watching someone work at a computer with no communication is classed as training in this place or leaving it to colleagues to teach you as much as they know, who learned from predecessors (not the managers) seems to be the ongoing theme before they also then leave. (Extremely high turnover) 
  Morale is quite low because of ‘certain’ management some disregard your existence and will take nothing to do with you wereas the ones that do take the reigns believe in staff humiliation in meetings calling people for out for mistakes they made (I’ll reiterate the lack of training here) or shouting among the office while other colleagues are standing nearby’
Lunch breaks also factor in you’re contracted 1 hour of lunch which you find out isn’t appreciated among managers, and will decrease as time goes on to the point were you will result in eating your lunch at your desk as this is what is expected.
  

Bank holidays are not taken off but plus is you will get extra pay for working them.

This is not a reflection of Citi but the reflection of the management in this particular department, if you apply be aware it is one year before you can apply for another position (which isn’t guaranteed as management can say yes or no to your movement). I was excited to work for this company but this department is awful. Especially when other departments within the same office are happy and have great rapport with their line managers and have 7-3, 8-4 and 9-5 shifts with their full hour lunch.

A typical day would start with communicating with my offshore team on outstanding exceptions from prior day, monitoring our allocated Nostro Reconciliation breaks and assisting the team on solutions and communication with Citi Globally. As manager I would be the checker for all FX Exposures being released by our team to the FX Desk, they would be checked for size and P&L. My offshore team would be responsible for 25+ Bank chain legal entities as well as Product Control P&L exposures that flowed through the Broker dealer. Project work was also a key day to day function, from small enhancements to improve automation and efficiency through to more complex projects that would have cost and Risk benefits for the Bank as a whole. There was also End of day procedures and sign offs to ensure all Exposures were flattened, Trader P&L was in line with the ledger (Books and Records) and all exceptions were communicated by us to relevant Depts 
Management conveyed the importance of career development and encouraged to make the most of all training materials and courses on offer.
The key things I took away from my career at Citi was that teamwork, communication, time management and tenacity were key to drive your career forward.
The hardest and most rewarding part of the job was linked to Data Analysis, on a Daily and Monthly basis the ledger can be impacted with various handoffs, valid and erroneous, and our role was policing the ledger. At Month end it would be analysing and validating P&L for Western Europe, this involved matching the ledger results to 2 P&L reporting systems, when it goes wrong, you still have to have full control on validating the results and explaining the differences.

•	Managing Basel III/CRD IV regulatory changes and system enhancements including CVA, JTD, SWWR, DFC, and RWA.
•	Lead for Exposure Explain (Basel III OTC) regulatory reporting and analysis tool for trading book analytic function. 
•	Working with analytics team on monthly packs for FED and PRA. Identification of material changes in exposure, root cause analysis to identify related impact on EAD/RWA including Counterparty Analysis, CCR, VAR, EPV, CEM, CVA, SWWR and CRO1. 
•	Stakeholder requirement gatherings, Approvals for creating new projects, Business Requirement documents (BRD), Prioritizing project deliverables (Quality Center), Define test cases, Conduct testing (UAT), Validation of changes to new and existing tools/processes, Providing user training, Reconciling results with key business stakeholders and obtaining/providing production sign off.
•	Identifying gaps within current processes and keeping close working relationship with Technology, Front Office and Finance. Exposure to complex software & reporting development life cycles, running multiple weekly project calls.  
•	Matrix reporting, managing multiple priorities with full issue tracking and management. (JIRA & Project). Key member on Joint data task force (JTDF). 
•	Setup service now online platform for robust monitoring of issues and resultant projects.  
•	Performing data Analysis using tools such as Cognos, Hyperion (SQL), MS Access, DQAT and Citi Risk.

In my opinion many things at Citi were good. The working environment was good and there was a positive, considered approach to employee welfare and, for non customer facing roles, working from home was possible. All of which assisted a good work/life balance to be achieved. There was never any need to worry that the wage bill wouldn't be met.
 As a mega financial corporation though it appeared to have become an out of control monster. Management roles were filled by those who were desperate to rise to the top not necessarily those who could assist the corporation to rise to the top. As a result there was much duplication of effort as one manager tried to push his/her team to outdo another, or simply a process would fall to the first team to hear about the requirement. There was little or no clear direction indicated by the top managers. There was almost a free-for-all attitude when a task was identified as being required. Now that may be a new trend, or an American style, for management but to me it seemed like a rudderless ship being directed by the strongest current at any single moment in time leading to disjointed processes. In short a required result was identified but the route or path to achieving that result was not.

By balancing delivery of key tasks and prioritise according to business pressures, provide comprehensive Administrative Support, which incorporating Office Manager role, engaging in monthly Budget reviews and assisting Business Control Officer with Compliance tasks.

Citi is a strong supporter of diversity and has won awards for supporting work and family life balance.

The job has many challenges due to the competitive wealth management arena and various regulatory requirements by the FCA.    The business however has remained profitable due the longevity in this market.

The day to day challenges in this role gives rise to the growth of opportunities to take on more responsibilities, which is evident from my additional responsibilities of assisting the Business Control Officer with compliance tasks.

Overall, Citi is a good company to work for. The opportunities, coupled with training, growth opportunities and promoted diversity culture is what I believe contributes to Citi being the number one company in the world.  Management through performance ratings and renumeration does recognise your hard work and efforts, thus i was happy to give Citi 12 years of my service.

If you will ever join and IT department within Citi, the first thing you will notice is (in general) the average age : too high. So if you are looking for a fresh, dynamic and young environment it's definitely not the right place for you. It can be a great place to work depending on your career aspirations and if you enjoy working in a very international company. This means that you can be left alone with all your team working abroad or in other cities, this might sound exciting for some people, but in my opinion it's depressing. There's a self-starter attitude which is very good because it forces you to learn and improve your skills. Managers are friendly and open to any discussion or questions you might have. I would personally reduce the possibility to work from home because I noticed that many are taking advantage of this not coming to the office for weeks/months deteriorating the social atmosphere. Job security is low as most of the financial institutes so you must be prepared to change your chair quickly without second thoughts.

Manage a newly formed securities department created by acquisition of Egg and the winding down of existing mortgage portfolio. Coaching team members to improve knowledge and prevent costly mistakes.

Review the work received in on the day and assigning as appropriate. Auditing work against quality standards to ensure that mortgage securities are not at risk and service level agreements delivered

Coaching team members to improve knowledge and prevent costly mistakes. Designing and introducing new processes improve efficiency and prevent breaches of compliance including producing a procedures manual

Insuring all security was in place in line with business process to reduce risks. Corrected £106 million of impaired security from inherited breaches of compliance by fault-finding to identify appropriate remedial action.

I have learnt a more in-depth knowledge of the mortgage process and how to correct the problems not identified before the funds are lent.

The most enjoyable part of the job is the technical side. The hardest part of the job is supporting the customer contact team based in India with little mortgage knowledge.

This is the most toxic job I ever had, with long hours (11hrs a day average, sometimes they even ask you to work on Saturdays for free!), workload that would be enough for two people in other companies leading to enormous pressure to complete tasks on time (fancy risking a stroke? Work here), promotions seem to depend on how much you suck up to senior managers, salary looks attractive until you realize you have to work 25-30% longer hours than elsewhere, managers who only care about their bonuses and not about their employees' wellbeing, and there's a general feeling you're on a sinking ship.

Citi is a huge company, a big name that looks good on your CV and in theory it has a job for anyone remotely interested in Finance, however the way they treat their employees makes one want to avoid it.

Top Job Titles	Average salary
Vice president 49 salaries reported	£95,316 per year
Analyst 31 salaries reported	£44,555 per year
Assistant vice president 18 salaries reported	£61,708 per year
Software engineer 16 salaries reported	£65,691 per year
Senior vice president 15 salaries reported	£127,120 per year

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