care worker

senior care worker

housekeeper

support worker

cook

Crossreach

What is the best part of working at the company?
The training is really good and the young people, although challenging at times, can really make your day have purpose.

What is the most stressful part about working at the company?
The expectation that you will move between services and work longer hours due to lack of experienced staff or shortages with no questions asked. There can be toxic cultures in teams and managment who wont or cant deal with this. High staff turnover is high except at management level. 

What is the work environment and culture like at the company?
Some houses are great but others have a high turnover of staff. There can be toxic environments and staff burnout. All of the senior management have been in the company a long time or are related so this means there is limited change in cultures. They do try hard for the young people but could do better at engaging with external support services.

What is a typical day like for you at the company?
Once you navigate the politics and fuel yourself with coffee it can be like firefighting. Between organising kids, housework, school and paperwork you then need to get staff moving to do their bit. Some days are great and filled with fun and memory making but others are so tiring you need your days off to recover. This is usually a reflection on poor leadership in terms of organising sufficient staffing based on skills and experience.

What is the best part of working at the company?
The best part of it is the feeling of satisfaction that you get from helping out others and seeing them succeed and achieve moving on to their own Tenancy , The Manager is great and is always there when you have a any issues or questions needed answering and is very supportive The staff and residents are great it often feels like a big family where we all support each other .

What is the most stressful part about working at the company?
With the type of work it is your supporting people with a lot of complex issues so sometimes things don’t always go to plan and communication with outside agencies can sometimes be difficult but not always .

What is the work environment and culture like at the company?
It’s a good working environment and a lot of positive days are had we have a diverse team and community 

What is a typical day like for you at the company?
Supporting people with appointments and interactions with service users sometimes doing activities like play pool or cooking with a service user , sometimes supporting services users with hospital or Doctors appointments

a typical day as a carer was to help and assist residents who have dementia, my day included getting residents up from their beds, maintaining high standards in their personal hygiene, dressing the residents to their family's expectations, giving them respect and dignity, transporting and if needed assisted for eating etc. house keeping was very important which had to be met in a high standard as well as health and safety for you as well as residents and co workers. filling in forms and keeping records on the residents was a key factor as well as building a re pore with their family.

working as a team as well as an individual was part of the job as well as following rules and using your own initiation. 

management was good,fair and strict when they had to be.

hardest part of the job was personal hygiene at first but got used to it.

most enjoyable part of the job was to see a smile on the residents face and satisfactions on the family's behalf

Cominginto work was a pleasant drive on country roads giving me time to reflect. A typical night would start at 10pm and finish at 8am although not always the case. I would have a change over with the outgoing duty senior of the evenings events and at the end of my shift i would again have a change over with the incoming duty senior passing on anything that had occured during the night. I learned working with vulnerable young people can be very stressful but it can also be very rewarding. I had good relationships both with the management team and my co-workers. The hardest part of the job was not the young people but sometimes staff themselves when the rota was not to there liking. The most enjoyable part of the job was to be involved in the 
lives of our young people and hopefully in some way giving them experiences they never had previously had

My Nights and day shifts at work consisted of meeting all the personal ,emotional and physical needs of our patients with the dignity and respect of them as a individual persons with individual needs,Everybody worked well as a team as communication between co-workers ,families and medical persons and management were extremely important in making sure individual needs or problems were recorded verbally and on files and dealt with by us all appropriate to each and evry individual the hardest part of this job was sitting with someone knowing they were passing.
I learnt all my training in this job from dementia care ,manual handling,fist aid ,administering medications,conitinence training,care and conditentiality and of cousre the most important keeping our pattients warm comfortable and happy

Not enough staff on a shift, and too many agency staff on because a lot of staff go off sick due to stress looking after residents with dementia. Staff off long term sick a lot too. Management don't listen when told more staff needed on shifts. Staff breaks start late or you only get half your break due to  the work not being completed in time, particularly the morning breaks as it takes so long to assist residents to get up and very often staff  not turned up or phoned in sick.
The first  few years I worked here were better but once the management retired and new management started the place went downhill.
If you like stress and being run off your feet  then this is the place for you.

Dementia care home, very busy but productive, I’m a nightshift senior and have more time to do all office work that needs done, I get to spend time with the residents and I have a great team of carers who work hard, we are a happy team and happy stress free staff makes for happy stress free residents. I feel supported by my manager and know she is there if I need her, I did work as dayshift senior and I enjoyed the fast pace of days, but on nights I certainly have more time to get things done. Lots of training opportunities with in crossreach, I feel really secure in my job and would recommend them as a company to work for …

I was so pleases to get a job at crossreach but the time it took from interview to starting was 3 months.i was warmly greeted and supported by the manager and another worker.i was allocated a mentor who clearly disliked me.i was told off in front of people for really silly things.the goal posts for the job changed. really frequently..it got to the point that I dreaded going to work and I felt I was becoming anxious.i felt I was more than well trained for the job but a personality clash made working there awful

Always short staffed, asked to stay on for long days with no regard to other commitments outwith work. Very stressful, feels like you couldn't do right from wrong due to different people telling you different things. No consistency with regards to staff as always more agency than actual staff so always having to pick up the slack. Management that would help or support staff so staff end up off long term sick due to stress or exhaustion. Can't balance work and family life due to shift patterns as its not 12 hour shifts. 

Very nice people, good management, all necesary tools and support to do the everyday responsabilities. The housekeeping job is part time but I worked in the kitchen as well as per the manager's requirement so I reached the full time hours. I enjoyed to work there, the residents are female only and I lerned a lot of things from them. The care home has a very strong christian culture and respect for this values. I didn't faced any hard or imposible to do situations at work as always is someone there to help you.

Top Job Titles	Average salary
Care worker 181 salaries reported	£21,599 per year
Senior care worker 113 salaries reported	£26,402 per year
Housekeeper 73 salaries reported	£19,858 per year
Support worker 1 salary reported	£12.51 per hour
Cook 65 salaries reported	£21,668 per year

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