support worker

care worker

caregiver

care assistant

care coordinator

Crossroads-Caring-For-Life

I have worked for Crossroads care for a few years now and I have enjoyed every moment. I have worked my way up in the company and believe to be providing the best service. Crossroads care is all about the carer's and the cared for's. We try our hardest to provide the best quality support we can, we are as flexible with clients as possible and always stretch ourselves to provide services. I build care plans for all individuals in the North Herts area and allocate staff to provide their respite breaks. All staff are extremely hard working and put there all into their job roles, without the staff Crossroads would not provide the service we do. All staff receive the best quality training and support throughout their job roles and they know where to go if support is required. I have learned a lot from working for Crossroads care and believe to of had the best training throughout my career. I have had the opportunity to build myself up and gain NVQ's with Crossroads. All the managers are approachable and friendly, they make you feel welcome and acknowledge any issues raised and follow up promptly. All work colleagues are friendly and easy to talk to. The hardest part of my job is ensuring I find someone to provide the service without leaving the individuals waiting too long without support. The part I enjoy the most is knowing I am making a difference for an individual and providing support to prolong their abilities and independence where we can do so, hearing how pleased they are with some support is heart warming. 
Crossroads care makes a difference and is a really good company to work for. I would recommend Crossroads Care to everyone!

Been here for a few years now.  The team really welcomed me on board with cheery smiles and offers of tea and biscuits. 
I coordinate the North Herts and Stevenage areas, my days are busy and the weeks fly by, ensuring all calls are covered so carers get their respite breaks.  The hardest part of my job is getting timesheets verified, but with the new introduction of SMART phones to all our support workers, I'm hoping this will become easier. The best part of my job is hearing the 'Thank you' we so often receive from carers when they have been able to have a break from caring.
I have so much respect for the lovely support workers who are our shining stars in the community and really do make a difference to the lives of those they visit, without them Crossroads would not be the award winning company it is.

Sadly, despite being a 'care' charity, didn't find them very caring when I needed it. Was very open and honest about my training requirements in some administrative areas and was told that I would get any support needed which I felt I didn't get. 
It is my opinion management contributed to ill feeling between a few colleagues and I over some issues I was asked not to discuss.
Believe my illness came as a relief to this company as I didn't have the strength to fight two battles at once and, as I was still in my probationary period had to leave,

On a positive note and with hindsight  they did me a favour as I have been using my recovery time to re-train and am moving forward to better things.

(Most of the staff were really nice and kind though)

I have worked for Crossroads for over 2years now. 
I first started as a support worker. During this time a completed my NVQ level 2. Crossroads supported me through this process.

After being with Crossroads for just over a year I expressed to HR that I would like to progress to other roles within the organisation. I knew I didn't want to leave crossroads as I hadn't yet worked for a company that managed and looked after their staff as well.
I then applied for another position and Crossroads helped me develop into the new role and spent time on my learning and development. 
I now coordinate the North area, I am very happy within this role but still hope to progress further within the organisation.

What is the best part of working at the company?
Experienced supportive, well trained colleagues,great pay rates and hours which suit, in my local area.

What is the most stressful part about working at the company?
Running late , knowing that vulnerable people are reliant on you being on time.

What is the work environment and culture like at the company?
I found it to be excellent, everyone has the same outlook, and work ethic which is to  provide the best possible care.

I have worked at Crossroads for 7 years now and I have developed into 4 different roles during this time. Starting as a support worker, and now working as a services manager. 
I have always been supported by my colleagues throughout my development into new roles. Everyone is approachable and caring.
My responsibilities outside of work are always considered and when needed, management have been very flexible.
The line of work we do gives me job satisfaction and I am very proud to work for Crossroads. 

I have worked for Crossroads for over 9 years now.  I started as a general assistant and have progressed over the years.  I am delighted to work for such a supportive, dynamic and people friendly organisation.  

I have worked in retail previously and found the culture of the organisation to be so different.  I get listened to here. I can progress and develop my skills and meet my desire to help people.  

I would thoroughly recommend! Most do!

The team at Crossroads are so committed, out there all weathers, all hours providing essential respite support for vulnerable isolated people. 

Amazing training programme that gives confidence & the skills to people who are completely new to this kind of work. 

You get a premium if you do more hours & get more annual leave with length of service.

I have worked for Crossroads for 6 years now.  I started as a care planner, moved into coordination, a senior support worker role and now as quality assistant. My working day is varied with different challenges.  I enjoy finishing each day knowing I have helped provide a service for a main carer who is in need of a break. The training and progression development is excellent! Salary and working conditions are also good.  

I worked for crossroads for over 5 years and there wasn’t a day where I woke up and said I didn’t want to go to work. I started off as a Support Worker and progressed to become a Care Planner. Colleagues were great, support I received from colleagues I couldn’t fault. Training and professional development was great. Loved the quarterly area meetings too!

Top Job Titles	Average salary
Support worker 71 salaries reported	£14.42 per hour
Care worker 14 salaries reported	£14.38 per hour
Caregiver 13 salaries reported	£14.43 per hour
Care assistant 2 salaries reported	£20,000 per year
Care coordinator 1 salary reported	£25,000 per year

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