chef

chef manager

sous chef

cook

catering manager

Elior

Had no choice working for Elior, they successfully won the bid on the contract where I worked.
Until then, the contract was Gather & Gather and they were a very decent outfit. 
We were assured under TUPE that nothing would change. But it did.....virtually overnight!
Previously, the Rota for ALL staff was four days on then four days off, a total of 160 hours every calendar month, giving employees a proper work/life balance. Overtime was regularly available, usually covering the night shift to cover the night chefs four shifts off.
Elior decided that it would now be five days on and two days off. It was STILL 160 hours as before, BUT the last day you worked, it was to cover a night shift! Unfortunately, all legal!
The company was more focused on a sandwich facility as opposed to cooked food for the customer, this was brought up by the company now using the new contractor, but Elior was able to prove the service now provided WAS in keeping with the contract!
Gather & Gather paid me a reasonable £10.50 per hour. Eliot advertise the same chef position for £8.60.
I left 3 weeks after Elior took over, the Head Chef and Night Chef also left a month after me, as did the long serving catering assistants. Absolutely no consideration for staff who had been there for years! 
I will always laugh at Eliors adverts, they really are clueless and in my opinion, unfit to trade in a catering environment. The managers had a bullying culture, (although I must say, not used on the seasoned chefs who left of their own accord) and quick to criticize catering assistants honest endeavours to make sandwiches, considering their remit was to wash pots and fill vending machines!
My last shift there was hilarious in they threatened to deduct my wages if my company apron wasn't washed and ironed! I didn't comply, and my wages were not deducted either, but that was Elior all over!
Not a very good company, unless you like multi-tasking making sandwiches, filling vending machines and general cleaning for minimum wage! Avoid!

When starting at Elior I was promised big things so long as I worked hard. unfortunately these were not followed through. I made it clear from day 1 that I wanted to have a career. I suggested looking at the apprenticeship scheme but nothing was available to me. I worked long hard hours and I was mostly isolated and often got in trouble for talking to someone because I was made to feel so lonely. I was getting massively underpaid as I had taken on a supervisors role without the title such as the health and safety, fire and cosh training. I was expected to write my own rota (checked by the manager) and regardless of what it said I never finished on time.

on one occasion I accidentally broke a piece of equipment. I followed the correct procedures to the letter yet still they attempted to give me a disciplinary. during this stressful process my manager kept playing down the situation like it was nothing despite receiving a formal letter stating that I was under investigation with a possibility of a disciplinary. it is states in the handbook that any form of intimidation is a fireable offense yet no one cared that the three highest ranking members of staff were doing exactly this.

for the last 6  months of my employment I was consistently bullied by the deputy manager. despite reporting this on an almost daily basis, nothing changed and nothing happened. he continued to make my life a misery and the GM did not care at all. this was made worse because no one believed what was going on. it seemed very much like I was not important and he was, just because he was a manager. 

all in all a horrible horrible place to work and I strongly advise for anyone thinking of beginning a career here that it is a bad idea. most of the "benefits" do not exist, staff do not get treated well and you will be massively underpaid for your work.

My typical day at work always brightened up my day when I would see residents and they would tell me 'good morning' and ask how i was enjoying it being a waitress. It was there home so I tried my very best to make them smile, laugh and keeping there eating space tidy and clean. In my time working there, I learned that in life you can go through work which can be tough and tiring but have to learnt to deal with it. I loved working in the care home as it was always happy and bubbly and not somewhere which is always gloomy and miserable. The day I started working there I loved my job because it was my first job and it was a new challenge. after the first 2 months, a new girl had started and the boy who worked in the kitchen knew her. soon as she started working there, i could hear them both talking about me and laughing. It was near the end of my shift and I had been sweeping the floors, and they both came out chucking peas at each other. I told them they would have to sweep them up because I had just done the floors and I wasn't prepared to do it all over again as the dining room was quite big and they had made the mess. They would laugh, walk off and tell me that was my job. The boy who worked in the kitchen had left the electric hob on and had just dumped a tea towel next to the alight flame. I told him it was dangerous to leave it there because it could cause a fire, but he turned around and said 'only you could be stupid enough to do that'. After 4 months of working there I got sick of it and left.

My typical day at work starts around 7.30 am and I tend to stay until my work is done, which is around 5pm.I ensure that the restaurant front and back are organised and ready for the day, I also ensure my staff are all on site and there are no issues that will effect their duties or performance.

Having been in the catering industry for almost 20 years, I feel very privileged to be working for Elior, they provide the best training and support you will ever received from any catering company. They are a people company, we ( the employee) are one of their biggest asset  have and they do take care of their employee really well.

Hardest part of the job, I guess it is a pretty constant at the time you start until finish, however, in the catering industry,it's rather expected.

The most enjoyable part of my job is to be working for such a great company who values their staff, my line manager are very supportive, respectable and I aware that if I need any support or assistance, it will be just a phone call away.

I read some of the very negative review here, some are absolutely ridiculous, we are in the catering industry, of cos it is hard work, of cos it's long hours, this is the catering industry.It's called dedication to the job...?

Before we start to point fingers ( because it's always easy to blame it on someone else) maybe we should take time and reflect on ourselves and our own performance....

What is the best part of working at the company?
None absolutely nothing at all 

What is the most stressful part about working at the company?
Working with all the management

What is the work environment and culture like at the company?
My experience working at Elior was deeply disappointing, particularly in how the company handles disability and mental health. From my perspective, there was a clear lack of understanding, empathy, and meaningful support for employees facing these challenges.
Despite increasing awareness around mental health in the workplace, I found the environment to be quite the opposite of supportive. Concerns were not taken seriously, and there seemed to be little effort to make reasonable adjustments or provide a safe and inclusive space for those struggling. This created unnecessary stress and made it difficult to feel valued as an employee.
What was most shocking was the apparent disconnect between what you would expect from a modern employer and the reality of the internal culture. Policies may exist on paper, but in practice, they did not translate into genuine care or action.
I believe any organisation has a responsibility to support its staff, especially when it comes to health and wellbeing. Unfortunately, that was not my experience here. I would urge the company to take a serious look at how it supports employees with disabilities and mental health conditions, and to make meaningful improvements.

Worked in the east coast region for elior and never have i been talked down to more than i had here. I got shouted out for the most smallest things infront of the children and other staff members. Fuming rages because i had placed something a foot away from where it meant to be. Responses as if i was stupid when asking day to day questions. Manager was an awful person to work for, although okay to get along with (Sometimes) bare in mind i was treading on egg shells with this person most of the time. My first week there i never got shown what to do but was expected to know what i was doing straight away. (Because id worked in kitchens before, not a school before might i add) i got told i couldnt work on my own initiative, how could i when i hadnt been shown? I tried my damned hardest in that place and enjoyed it when things were good and on there terms but went sour when i had something to question or say. Noone should have to countdown from 10 and take deep breathes before walking into the workplace, i had mediation meetings with the manager and nothing had changed. I had avoided grievence proceedings to avoid further damage to my mental health. I had to get out of there.  A good company if working with the right people and very rewarding seeing the kids grow from year to year. But as a company in the kitchen big no no from me. 

A typical day started at 6am as had to share a computer with other manager,and all menu items had no input from me as they were done of strict spec sheets.The food never sold as it was bland,tasteless and looked horrible.The area managerment had hidden agendas and spoke to you like s^^^ and would only contact you when they wanted you,there was no reasoning with them and they diddled paperwork behind my back I was A SCAPEGOAT AND SOMEONE TO BLAME,treated staff dreadfully and lied all the time.The job took over my life as I was working my sunday off from 9pm until 1600 on a monday and then they told me I had to cover holidays that they said staff had already had which they didnt! When I complained to HR I was told that I was only there for a few months and I would have to speak to them direct,which made matters worse!!
I had the client on side but they wouldnt get involved I was the 5 manager in under 12 months cos of these idiots,All I can says is strongly think about working for this company as they only want yes men and people will climb over you and treat you bad

AVOID AVOID AVOID

Our service comes straight from the heart. The pleasure and well-being we bring to customers is the fundamental motivating force in our business. But we underpin our passion for food and service with investment in deep resources and expertise to drive best practice, compliance with the highest standards and continual improvement. We are determined to be the company people can rely on most for great food, but also for food that is safe and healthy, sustainably produced and ethically sourced.
And, backed by innovation in cuisine and service methods that increase choice, enjoyment, convenience and value.
We work for world-leading commercial, professional and financial service companies, renowned and emerging industrial companies, the armed services, schools and universities, in education, the care sector, at world-famous sports stadia and wonderful heritage and entertainment venues.
Since Elior was formed in 1991 our group has become an international leader in the major player in the contract catering and related services sector, with operations in 15 countries and over 120,000 employees. There are more than 10,000 Elior people in the UK on more than 650 client sites.

On a typical day you start your shift, staff are great and friendly, management are poorly organised, have to wait several months for safety shoes as "it is not in the budget". Events go on as late as 1 in the morning without over-time pay even when customers are charged for staffs over-time, again not in the budget. rarely stocked with food/bar needs. Staff moral is down due to being ignored by management and being told they do not have time for their staff. Many members of staff working their backsides off to pick up slack where other employees can not be bothered, again complaints do not get dealt with correctly. you have to pay for your drinks and food, to increase budgets. Management do not comply with holiday requests even after they have approved them they still rota you in to work and say oh we forgot. This company is not worth the stress or hassle. And made myself very ill working for this company to be disciplined for being ill, after my time with this company i still didn't receive full uniform and you HAVE to make your PPE lasts or go without.

What is the best part of working at the company?
Great working hours that fit around family life . 

What is the most stressful part about working at the company?
Always short staffed . Which can be frustrating when managers and other staff don’t pick up the slack . Constantly finishing late and don’t get paid the extra ( in my experience , doesn’t happen everywhere). 

What is the work environment and culture like at the company?
Work environment can be great if you work with great staff member. Which can be hit n miss. Always great serving teenagers at lunch , they’re fun and help the day go quick . 

What is a typical day like for you at the company?
If you’re lucky , you will actually get to work with food . Doing food prep, small bits of cooking  , prep for the following days . Dealing with delivery’s , stock , serving the kids but lots of cleaning .
 If you’re unlucky you’ll only ever wash dishes and nothing else . Well maybe empty some bins and mopping floors . Catering assistant shouldn’t be allowed to be advertised if that’s all you’re going to do. Should be advertised as pot washer and cleaner .,

Top Job Titles	Average salary
Chef 1 salary reported	£13.00 per hour
Chef manager 4 salaries reported	£20,896 per year
Sous chef 1 salary reported	£28,000 per year
Cook 2 salaries reported	£13.60 per hour
Catering manager 1 salary reported	£18,000 per year

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