support worker

support staff

house manager

care team leader

supported living manager

Glenelg-Support

Some managers are excellent. If your unlucky and you get a rubbish one beware. They will take no accountability for their failings. Lack of staff. Hardly ever get to leave shift on time.  Sometimes working contrary to safe standards ie having to work with 2 residents who are both 1:1 when on own. Some managers are no help at all. If you try and direct managers towards serious problems, they will dismiss you and your concerns. Some staff more interested in making drama and tittle tattle rather than improve and empower the residents. Very unsafe work environment. Holiday pay not correct, company will not factor in regular overtime in holiday pay, this is actually law so breaking working time regs. I can't honestly recommend this company. 

What is the best part of working at the company?
The trainings and flexibility, the Support among the teams  in every home I was privileged to work .

What is the most stressful part about working at the company?
Characters of Some house managers is disgusting, sometimes information not readily available.

What is the work environment and culture like at the company?
Environment is friendly and there is  a culture where all are welcomed and encouraged to improve on oneself in both personal and professional developments. 

What is a typical day like for you at the company?
No two days are the same; sometimes overwhelming with challenges of the residents especially when one is paired with new or inexperienced staff.

Working with Glenleg was such an amazing experience of my work time. I enjoyed each and every day of my shifts but non the less as we all know that days won’t be the same there are some days where service users won’t be in a good mood but not always of which l found it normal basing on the fact that in every day walks of our life’s days are not the same, however Glenleg is associated with a brilliant team work between management and staff they know how to handle complaints professional without segregation.

I loved working here and the company I thought had great values. Always changing and updating and very strict with training. They treat you like you’ve personally offended them when you hand your notice in and rather than thank you and wish you well, it’s treated like gossip instead. Some of the manager are fantastic but others just keep letting you down when you’re desperate for support of which it shouldn’t get to that. Howeve despite my negative points I think it’s one of the best companies you can work for and I still hold a lot of respect for many of the staff and management. Just not everyone or all of their strategies. 

I have worked for Glenelg Support for many years and love my role, the people I work with and the support I receive from my employer.
This organisation really cares about the supported individuals, their employees and the families of people we support. 
Glenelg are always trying to improve and there are lots of opportunities for advancement from support worker, through to senior management roles as lots of the managers have worked here for years and in different roles

I have worked as a service manager for Glenelg for 12 months now and it has been an amazing year. You feel like a family not just part of a team. 

The Individuals we support are at the heart of everything we do and working closely with out amazing support staff we provide them with the respect and dignity they deserve, always striving for them to have the best life possible.

There are plenty of opportunities for progression and self development within all areas of the company. 

 


Support work is not for everyone, it can be extremely rewarding, but also very stressful. 
The shifts are long up to 14 hour days. 
You can go on lovely days outs but they might not be straight forward. 
The company will place you were they think you will fit. 
If your sick it can be very hard to find cover sometimes and they do not offer sick pay. 
Dealing with service users Family’s are the hardest part of the job. 
Holiday amount is fair. 

Long hours example 12/14 hour days was stressful depending on the level or degree of challenging behaviour of the client(s) Rewarding however supporting clients both in their own home and in the community. Sometimes moral could be low when staff were covering for staff absences and when support plans were not being adhered to because of a lack of adequate staffing support.

Great place to work, foster a positive work culture, Respect all staff equally. Lots of great opportunities  for career progression.
Management are approachable. The individuals Glenelg support are treated with respect and dignity and receive exceptional support.
The director and registered manager are exceptional in leadership and really value the staff.
 

a good company to work for very professional standards all across the board, i had a nice manager, they had good training in place and they offered you more training courses if you wanted to do them, overall i didnt experience any real negatives, this is an adult suport service i worked in.

Top Job Titles	Average salary
Support worker 30 salaries reported	£12.73 per hour
Support staff 21 salaries reported	£14.84 per hour
House manager 1 salary reported	£33,000 per year
Care team leader 2 salaries reported	£14.00 per hour
Supported living manager 1 salary reported	£33,292 per year

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