kitchen designer

administrator

installation manager

associate designer

receptionist

Harvey-Jones-Kitchens

At Harvey Jones I am responsible for selling the brand and taking commissioning deposits from new customers following a bespoke design service. This has been exciting as you get faced with many different types of space you have design furniture solutions for. This gives you a chance to be creative in trying to figure out the best way of using the space so it A, - looks attractive and personalized, B - is within the customers budget and C- improves the use of the room with the locations of services being logical and practical.

Once I have been commissioned I become the sole contact for that customer being responsible for all aspects of the furniture order including, CAD planning and drawings, detailed costings, appliance and worktop sales, site visits and initial site surveys. I prepare all parts of the orders for submission to the workshop for manufacture, organize and hire any necessary fitters and painters required for my clients kitchens, I am present for all delivery’s and personally visit and sign off each of my clients kitchens on completion. I have learned a great deal in project management and the necessary skills to be able to juggle many different orders on their journey to completion.

Whilst carrying out my duties to current clients, I am responsible for calling new leads established through local brochure requests from the company’s website, talking to and calling leads who have visited the showroom about our hand made kitchen furniture. This type of customer relationship has honed my sales techniques as it has required I learn a great deal of specialist information rapidly. This has helped me to feel confident in my sales approach and approach the customers in a friendly natural way.

Despite the job relying on a great deal of self motivation and management I am supported by my regional manager who periodically critiques my sales pitching and customer interactions to help me to constantly improve on them. He is also available if I need to call and ask question on anything I am unsure of.

I work in a small team as I am one of 2 designers and there are only 3 people in the showroom in total. In previous Jobs, I worked with a much larger team and this is something I sometimes miss. The hardest part of the job is the amount of work you have to complete on your own for each customer when you are successful. In the beginning I had lost of spare time to complete plans and chase leads as I hadn't built up an order book of clients, Now that I have so many customers, it is harder to chase the new prospects and complete all I have to do within office hours for my current clients. This can lead to alot of work coming home with me.

My favorite part of the job is the initial designing and discussing of possibilitys. I enjoy awakening an excitement in our brand in new customers and helping people see solutions in previously badly designed spaces. When you see the penny drop that this is gong to work for them and the project takes shape, coming to life, there is a great sense of satisfaction in seeing a completed design, that you have done.
This is something I would love to archive in a future job. The change I feel I am looking for, is to be in an environment where there are more people to spread the pressure of each job so I can excel in the areas of sales and design.

What is the best part of working at the company?
Absolutely lovely people great place to work excellent communication i have no problems at all do the job the best to my ability 

What is the most stressful part about working at the company?
Sometimes fire alarm goes off but other then that nothing stresses me out in there have dealt with it no problems seagulls can be a nuisance at times 

What is the work environment and culture like at the company?
Nice calm environment to work in people are very kind and polite 

What is a typical day like for you at the company?
pretty easy nothing to exhausting

What is the best part of working at the company?
The salary was about the only good thing about HJ

What is the most stressful part about working at the company?
Being micromanaged in a role you have no control over.

What is the work environment and culture like at the company?
Very sales based, once the kitchens sold your left to pick up the mess the designer leaves behind.

What is a typical day like for you at the company?
Pretty easy, especially as they are currently struggling and only just avoided going under.

What is the best part of working at the company?
Fantastic work environment.  Systems in place to support employees.

What is the most stressful part about working at the company?
Driving sales and supporting existing clients.

What is the work environment and culture like at the company?
The work environment is calm, supportive and kind.

What is a typical day like for you at the company?
We may have training but mostly dealing with clients and communicating the product and brand story.

What is the best part of working at the company?
The people you work with are the only reason I stayed

What is the most stressful part about working at the company?
The constant thought of the business going belly up and the lies told by the main man in charge. 

What is the work environment and culture like at the company?
Lies followed by lies followed by lies, there is absolutely no job security at Harvey jones

Harvey Jones is a good company to work for if you are not seeking any career progression. The office lacked character/personality, there is little to no conversation amongst colleagues. It is not a very modern place to work and not particularly environmentally friendly. The systems and processes are outdated. Management are friendly and laid back.

Great people at the factory hand picked.
Hitting targets and keeping on top of the work load
solving problems as they arise 
Having to use my own initiative when unforeseen situations arose machine break downs,Staff not turning up [sick]

A clean environment and pleasant working conditions.  Working as a team where possible and a good relationship with other work members.  Unfortunately the company is now moving factory out of the area hence the redundancies

As most company's, it has it good and bad parts but overall it is a good place to work.  A lot of new management has been added which has upset the balance of the company a little. 

Small team so its less people to manage and help with project management. there is only 2  designers per showroom so as an admin manger you have a few things to focus on.

Top Job Titles	Average salary
Kitchen designer 2 salaries reported	£45,000 per year
Administrator 3 salaries reported	£24,000 per year
Installation manager 1 salary reported	£27,000 per year
Associate designer 2 salaries reported	£27,000 per year
Receptionist 5 salaries reported	£24,000 per year

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