store manager

retail assistant manager

deputy manager

assistant manager

retail supervisor

One-Beyond

A typical day, alone in the morning until 12pm, stock the fridge, work the tills, restock two isles and keep an eye out for shoplifters. Very busy tills so this was challenging.

Might continue "on tills" after lunch or be switched over to work the overstock in the warehouse, helping customers with any queries, facing up, brushing and emptying bins. Cleaning of the staff room, toilets, warehouse, till areas and anywhere else that needs it is done during unpaid time, on breaks, if you are in early or after closing time, while waiting to be let out of the store.

I learned I can cope with a lot of pressure in this workplace.

Management is cruel and unprofessional. They like to discuss their opinions of staff on the shop floor and make wild suggestions about peoples personal life which can be embarrassing to deal with 

There's definitely a bullying culture from management in there.

Hardest part was dealing with the treatment you get in there, always being looked down on, lack of communication and never being heard by management.

The only enjoyable part was when we were merchandising and setting up the shop before opening, we got to have lunch breaks together as the sales assistants and merchandisers were all nice.

I joined a new store which was due to open, I lasted 2 weeks and quit. First day we had to fit all the shelving in the shops something which shop fitters etc should be doing. Other staff members were offered a contract (one of them even got offered a contract after doing 3hrs work on the first day and went home saying his arms were hurting 😭 I never had any communication whatsoever. Didn't receive a link to my rotas until the day I quit. Communication from management is pretty much nonexistent and so unorganized, no talks about hours, contracts, pay or anything at all and I get the impression they're people who've never managed or run a shop in their life. Overworked for very little money, shop hasn't even opened yet and multiple people quit before it's even opened which tells you everything you need to know. Store was an absolute mess, toilet/staff facilities are on the 4th floor of the building which is absolutely shocking. Would not recommend as a company to work for whatsoever.

Opened a new store after being picked by the area manager to run it.

First day of store set up the delivery failed to be sent, we had no back door access for pallet deliveries and the high street was not allowed delivery vehicles on during working hours so we had the delivery turn up late and had to hand ball it into the shop, this was day 1.

Shop never got better from here;
- deliveries constantly failed
- didn't have a permanent area manager the entire time I was there
- seasonal change overs were poorly managed and thought out
- maintenance issues were never resolved as it "wasn't in the budget"
- staffing budget was bare minimum, head office subtly tried to encourage management to work excessive overtime to make up for this

It was never worth the effort, unrewarding and dismal. Felt like I'd been abandoned to fail the entire time I was there 

Sometimes works 9.5 hours in a day on till constant. Only 30 min break for 6+ hrs (even if you do all day). Managers inappropriate and had favourites. Nice colleagues to work with if they like you. HR extremely unfair (I had 20 hours holiday revoked because I didn't take them and they refused to pay me them). Customers nice though.

It is full on but there is time to get everything done if you work hard. The job is not for a “clipboard” manager. Everyone gets stuck in. As a manager, If you are lazy, you will fail!  The team have to work hard and will respect you if you are there with them, working just as hard. 
Manual ordering is good as we have control of what comes in unlike other companies. 
The day to day running of the store is simple, nothing is overly complicated. 
Good support from area managers when needed. 

What is the best part of working at the company?
Wow.Worst job ever.Nice staff,terrible management.

What is the most stressful part about working at the company?
Poor management and warehouse chaos.Stuff piled everywhere.DONT bother.

What is the work environment and culture like at the company?
Like I said already.Staff are nice but manager made job unbearable.Just my opinion at the end of the day.

What is a typical day like for you at the company?
On tills all shift.Did do occasional stocking shelves but apparently I was very slow.Something I've never been told by any other employer.

Not a good place to work. Lack of communication if management dont like you they make you do the most awful jobs. No training just expect you to get on with it. also cut your contract hours without any notice and its says in contract they have to give notice. Out of all the retail jobs I've worked this is the worst place. Cant see them being around long like poundworld. And they are not very understanding if you have mental health problems or if you have kids and cant get anyone to look after them they still expect you to come in. Basically treat you like rubbish.

What is the best part of working at the company?
Fortnight pay.  10% discount but max spend £ 20 per discount 

What is the most stressful part about working at the company?
Area manager and store manager . Not approachable. Not once did I have a review . 

What is the work environment and culture like at the company?
Toxic in the store i was in . Store manager had favourite staff .

What is a typical day like for you at the company?
Normal retail environment.  Just putting stock on shelves . Dealing with customers and ordering stock

Always great to give the customers 110percent  working stock out and serving in tills doing  facing up too  
I have learned a lot from the staff and management and always approachable and will always come and help and support
Management brilliant always communicating and always approachable and supportive too my most enjoyable of the job is to see happy and returning. Customers and enjoy working with a excellent team and management 

Loved the 5 years I was with the company, only left due to shop closing down and no other manager role available in my area so took redundancy, would go back in a flash. Fast paced and on shopfloor most of the time, area manager is great, always helped where possible and good support, budgets low but it comes with working for a discount company, have to save where they can, but if you have the right team behind you then it's a breeze. All in all I've had a great experience. 

Top Job Titles	Average salary
Store manager 18 salaries reported	£30,569 per year
Retail assistant manager 4 salaries reported	£26,500 per year
Deputy manager 1 salary reported	£27,400 per year
Assistant manager 3 salaries reported	£26,483 per year
Retail supervisor 8 salaries reported	£12.44 per hour

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