security officer

retail team leader

door person

administrative assistant

recruiter

Rossi-Security

What is the best part of working at the company?
The main benefit is exposure to different sites and environments, which gives you a basic understanding of how the security industry operates. You also get to see different management styles and client expectations, although this can vary significantly. Overall, it provides a general introduction to the role, but the experience depends heavily on the site and management.

What is the most stressful part about working at the company?
The most stressful part is the lack of clear communication and consistency across sites. Expectations can change depending on the location and management, which makes it difficult to understand what is required. Limited support and unclear feedback can also add pressure, especially when trying to adapt quickly in different environments.

What is the work environment and culture like at the company?
The work environment can feel inconsistent and, at times, unsupportive. During my probationary period, I experienced situations where feedback was not clearly communicated and concerns were raised without sufficient clarity, which made it difficult to understand expectations or respond effectively. Overall, the culture can depend heavily on the site and management, and in my experience it lacked transparency and constructive communication.

What is a typical day like for you at the company?
A typical day involves monitoring access points, managing entry and exit, and maintaining a visible presence to ensure safety and security. Depending on the site, there may also be customer-facing responsibilities, such as greeting guests and assisting with basic enquiries. Tasks can vary between locations, and adapting quickly to different expectations is often required due to changes in site and management approach

Usually an early start with me doing a daily routine check on all fire exits, fire extinguishers, all security equipment's, and made sure that every items were counted and checked for tags. My usual position is at the entrance of the store, meeting and greeting customers and making sure they all adhere to shop policies while enjoying a first class shopping experience. 
Working with Rossi has helped me developed exceptional customer service skills, especially dealing with the rich and famous, but also a rich blend of cultural variables which so often typifies luxury retail outlets. The daily use of security equipment's enhanced my knowledge and skills.
The company is endowed with a visionary leader whose pragmatic approach to the security industry, coupled with a dedicated team of administrators has propelled the company to an elite status in the security Industry.
My co-workers are likeminded people who share two things in common- professionalism and efficiency.
The hardest part of the job to stay focus when business is very quiet and the most enjoyable part of the job is when I finished a days work without any incidents.

What is the best part of working at the company?
Very friendly and helpful working environment.
Easy communication with supervisor.
Very flexible shift pattern, swap between position if there is need for longer or shorter shifts.
Decent pay and periodically pay rate review.

What is the most stressful part about working at the company?
Busy working environment with lots of customers.
Standing for most of the shift .

What is the work environment and culture like at the company?
Friendly and multicultural place of work.

What is a typical day like for you at the company?
Nice and tidy smart wearing,high class customer experience, positive attitude and pay attention to details .
Friendly approaches with customers and very skilled in managing conflicts.

As a security officer the job simple, standing 10 hours in a 12hours shift as many days as I could. Open the doors for the clients, keep the basic security rules, no phones was allowed on the vanue. As an officer I liked to work with them.
As a teamleader was much more difficult,fake promises, my own managger gave me the most headache, i hope I never meet with this company again.

Managment make deceitful promises in interview and throughout my time working there.
Management/operations will call to ask you a "favour" to cover a shift but they dont return it. lie or give incorrect information for their own gain.
After talking with many of my colleagues i was surprised to find that most people have some kind of issue with this company whether it be being deceived, or not being paid their worth.

Absolute joke if a company. Management are a joke, job placements are in awful retail with poor working environments. When you initially contact them and agree to the hours you will work they do NOT honour them. And you will be working with foreigners that can barely speak Englush and have zero de escalation skills

It was never a viable option as a career unfortunately, due to the long hours and *relatively* low pay. The management team, from the owner of the company right the way down, however, are all amazing. They understand what it means to work security and really do anything to take care of their staff. The other guards are mainly great too, and if you work there for over 6 months or so it really does start to feel like a little family.

These people like to look after their own. So if you’re not of European decent don’t expect to be paid equally or fairly. You will never be paid the advertised rate. When questioned they will resort to manipulation tactics by reducing shifts or moving your position. Pay raises after probation periods will not be honoured and just met with excuse after excuse. 

I am happy to work for Rossi Security because:
I work in a friendly environment.
I know what is my job, what I have to do and what I will earn.
I work in the famous area in London in Luxury retail. The job is not easy but it is very responsible.
The Management takes care about my questions and needs. They are my friends.
I can trust and advise about anything.

The job itself is really nice as meeting so many people and able to create great contacts. The officers are good people in general but management is not treating them well which is reason many of the officers not to stay for long with the company. Lots of empty promises and not fair rates for the job which is required to do.

Top Job Titles	Average salary
Security officer 3 salaries reported	£14.33 per hour
Retail team leader 1 salary reported	£14.20 per hour
Door person 3 salaries reported	£14.13 per hour
Administrative assistant 2 salaries reported	£31,500 per year
Recruiter 2 salaries reported	£27,500 per year

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