housing assistant

support worker

housing manager

assistant

nurse

The-Wrekin-Housing-Group-Limited

- Role is fast-paced and really varied, I love that no two days are the same.
- Supportive managers and team makes all the difference - everyone pulls together to meet deadlines. 
- Everyone I've met has been really friendly and respectful, at all levels - refreshing to have Senior members visible and involved, especially with customers.
- I identify as LGBTQ+ and have seen a lot of genuine effort go into policy / procedure to make Wrekin more inclusive. 
- Very rewarding role and feel proud to be a part of Wrekin, best place I've ever worked.
- Fantastic personal development training schemes and progression opportunities. If you want to move into a different area or change your career within Wrekin, support is provided at every stage, and my line manager has been very accommodating with my personal goals.
- Benefits are regularly reviewed, specific to each department e.g pay rises, gym membership discounts and have used my 30% off at Wrekin Reviive furniture & electricals a few times which has been really handy too. 
- Employee Forum launched recently and reps consistently show what they have actioned from staff suggestions and feedback.

What is the best part of working at the company?
After working for The Wrekin for several years I'm struggling to think of many positives at all. Yearly pay review I guess.

What is the most stressful part about working at the company?
Management are massively under skilled, and they lack in giving direction which causes stress in explaining tasks and timeframes which they should understand as part of their role. Which causes unrealistic timeframe and working.

What is the work environment and culture like at the company?
Clicky.
If you fit the click you will be fine, if not you will be 'managed out' after time.
Wrekin group spread all the right culture words, but don't really live up to them! especially since merging with Housing Plus, they seem to be picking up more bad habits.

What is a typical day like for you at the company?
Under resourced, under valued, and unsupported

Working at Wrekin Housing is like a dream. The interview process was well structured and I was communicated with throughout at regular intervals and provided with all the information I needed. The team I work with are fantastic, knowledgeable and very supportive. The wider team is also very supportive, friendly and approachable. The onsite cafe provides subsidised tasty food, parkin facilities, office facilities including a hub for quiet working is very handy. 
The induction was highly informative. 
We are growing together as a company and there is a lot of opportunity to put my own stamp on processes and procedures. Overall, I feel it is the best career decision I could have made. 

Have been with the Wrekin for around 10 months and starting to feel settled in.  The interview process was simple and straightforward with an opportunity to meet the team I would be working with which is so important.  The benefits here are really great, they are focused on being family friendly and inclusive.  It helps to have a subsidised canteen on site at head office, free parking, decent holiday leave and annual salary reviews. The company does a lot in the community to support people to get into work, financial support and school kids with work experience. As it is social housing there are no shareholders, the work is to support the tenants so it makes it a good place to work in terms of what they are all about.  

What is the best part of working at the company?
The training and induction are first rate, it falls apart soon after.

What is the most stressful part about working at the company?
Lack of communication, middle management are incestuous, lack of internal promotion, H.R. need to look up the word confidential.

What is the work environment and culture like at the company?
Work environment was very incestuous. 

What is a typical day like for you at the company?
Repetition, same thing every day. If you want to go to work, do the same job day in day out until you retire without payrise or change of promotion then this is the place for you.

What is the best part of working at the company?
Promotion chances, supported by higher management, good pay, good holidays

What is the most stressful part about working at the company?
Very busy some days, hard when the same staff always phone in sick at short notice leaving you short staffed

What is the work environment and culture like at the company?
Friendly, helpful, always someone available, good on call system 

What is a typical day like for you at the company?
Covering rotas, conforming staff hours worked, making sure competencies are up to date, audits, covering medication administering if no med trained staff on shift, helping with care (assistant manager)

Quite old fashioned systems and manual procedures! Some poor managers and supervisors. Management been there too long without development or know what good management looks like in some key departments. The business needs to train managers in good people management and overall company needs to modernise - felt like I had gone back 20 years - so very disappointed. Raised my concerns but not taken seriously, not responsive to change despite the initial rhetoric from senior management. There are some really good committed staff and managers but not listened too by senior management - a real shame! 

Well organised Housing Trust
Around estates inspecting reported repairs, meeting external contractors to explain jobs for pricing,meeting up with in house teams to review progress of jobs & check quality of work,return to office to input repair requirements,resolve any problems on desk,award any outstanding jobs to contractors,back out on estates for direct exchange or transfer inspections & any new Reported repairs the role of this job was mainly working on own.
the most enjoyable part of the day was agreeing to do repairs for someone who rarely reported anything.

So I started on kickstart program as a building assistant was told there would be possibility to get an apprenticeship first of all there was talking about their autism awareness but there excuse for not letting me on the apprenticeship program was my anxiety of talking to new people which is a part of my autism so the reality of it is they are a very hypocritical company who say one thing and do the complete opposite manger was ok but not the best as for work it was very repetitive and unrewarding and half the stuff I had to do wasn’t even part of the job description 

 No wonder the staff turnover is so bad. Higher ranking staff need to investigate the day to day running of these homes. The senior staff treat others terrible and the managers let it go on. Such a shame because the clients are lovely. Far to clicky and rules being bent to suit themselves.I am actively looking for another job. Staff in general are not happy with their job and staff morale is very low. There is no one too talk to as your conversation is always made common knowledge in the staffroom. 

Top Job Titles	Average salary
Housing assistant 46 salaries reported	£13.54 per hour
Support worker 65 salaries reported	£13.27 per hour
Housing manager 32 salaries reported	£34,498 per year
Assistant 5 salaries reported	£26,104 per year
Nurse 2 salaries reported	£20.42 per hour

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