warehouse lead

management associate

credit controller

controller

Toll-Group

A typical day at work involved getting into the depot at about 5am, the sorting system would start and we would load our trucks or vans with the freight for the day. Then head out for the day's deliveries and pick ups.

On sensitive freight a usual day would involve a meeting with the supervisor to find out the day's jobs. Then going to the warehouse and loading the truck up with whatever sensitive freight came in the night before. Once loaded we would head out to deliver and pick up the sensitive freight. The day usual involved going into a hospital or city high rise office block and a few trips to and from the depot to pick up and deliver more freight.

The hardest part of the job was the extremely long days sometimes 14 hour shifts. 
The most enjoyable part was meeting so many new people I wouldn't normally have met had I worked in a shop or bar.

I learned many valuable skills at Toll Global Forwarding LTD:

The functions of hanging vehicles
The functions of clothes bagging machines
How to properly use a cardboard compactor safely
Skills of Microsoft word
Skills of Microsoft excel
Skills of Microsoft outlook

The management could have treated the staff as if they were part of the team and not just some agency worker who can easily be replaced.

Toll was always a fun place to work due to co-workers being easy to get along with and be part of a team with.

The hardest part of the job would have to be the lack of respect from the Higher positioned co-workers.

The most enjoyable part of the job would have to be the friendly co-workers that made being part of a team enjoyable.

I had many years experience in well-known freight companies and due to my previous role relocating further from home, I made the difficult decision to leave and find a job, closer to home - Toll.

The people I worked with were lovely and we got on well, but the workload was insane and there was a severe lack of training as everyone there was slammed.

Upper management is an absolute joke. One woman’s decision to overwork staff and push them to the limits is cruel and demoralising.
After I resigned, 6 more people left.  You can only treat people like dirt on your shoe for so long and they will find a better option.



a day normally consists of unloading and loading containers, 40'' artic vehicles, 40'' boxed trailors. dealing with couriers throughout the day, ie. fedex, dpd, psdd, yodel, dhl. also general housekeeping as first impressions to visitors/new clients goes along way. 
as im a good in/out co-ordinator i work under many different CCP's/managers, and have to have a good workin relationship with a variety of accounts our company deals with. 
we work on time scheduled deliveries and have to hit targets in order to be completed, checked, and prepared for the next delivery.

v	Courier Import Customs Clearance using CNS & IMPATEX systems. v	Preparation of associated clearance paperwork.v	Key contact for the Courier Customs Import clearance.v	Preparing quotation for the customers.v	Updating the RELAYER Courier system on the day-to-day jobs including invoicing and Charging.v	Courier Charging for the month end reporting.v	Managing the Drivers in arranging Collection/ take Courier bookings.v	Updating day to day reports on all shipments to the customer.v	Chasing customers for payments.v	Other Accounting/ Admin tasks with in the team.

Great place to work, gave me the opportunity to move my way up from a freight operator to a dangerous goods office to a junior maintenance engineer. I have learned a lot about a plethora of engineering principles that would be helpful for my evolution as an engineer. Great team spirit across the group of workers I had the chance to work with. Hardest part would be trying to balance work and studying. Most enjoyable is the ability to learn a lot about two massive industries such as logistics and engineering.

Management was very good, supportive and always gave good advice and feedback. But its an Australian firm so when manager came from Australia to replace existing manager did  not appear to be as knowledgeable about UK.  Excellent credit manager was stepping down due to ill health and the new credit manager did not have as much drive for the job.  New manager appeared to be 'coasting' job

A typical day at work is go an clock on, then find out what location of the warehouse and then go and start work.

I learned that Toll Ipec can be boring work but good money.

management are ok but need an attitude adjustment.

My co-workers are helpful when needed.

The hardest part of the job is changing roles all the time for eg. from one location of the warehouse to the other.

the enjoyable part of the job is the pay at the end

The management and directors could not direct traffic, and do not treat anyone with respect and dignity but just continue to talk down to all staff, I really do not understand how a unit can stay afloat and open when it is running at a loss for over 5 years, they have actually took it on board now and subleased half the building out to another company.

My time at Toll has been both positive and progressive. 

It has helped me become the person I am today and has helped me build up the courage to excel and push myself. 

However this time has come to end and I feel I must now move on and excel further elsewhere,

Top Job Titles	Average salary
Warehouse lead 1 salary reported	£90,000 per year
Management associate 1 salary reported	£90,000 per year
Credit controller 1 salary reported	£26,500 per year
Controller 1 salary reported	£90,000 per year

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