senior care assistant

care assistant

chef

domestic assistant

head chef

Yorkare-Homes

Was very excited to start here and all was going well. But over time the home became short staffed.  Rota was always a mess and inconsistent. Lots of staff sickness.  Lots of staff favouritism and certain staff members getting away with sickness and other things. New staff employed and leaving shortly after starting.  Seniors expected to medicate 3 floors on their own. Seniors not helping care staff on the floor even though they are included in the numbers. Management bringing in new residents when you didn’t have the staffing to support the increasing numbers. Residents going without personal care due to no staff. At times the felt unsafe in numbers due to no staff on days and nights. 

Constantly pestered at home by phone or email to pick up shifts. Lost count of how many new staff came for the odd shift and never returned without notice also. Or people just not turning up for shifts. One day the Rota could be short then the following day overstuffed to which carers were then being sent home. 

Increasing numbers on 1st floor and sometimes lone working with up to 20 residents one senior present but no help from them because they themselves felt burnt out and withdrawn. 

Home is beautiful on the outside and inside. But it’s the quality of care that lacks purely due to being mismanaged and understaffed constantly. To repeatedly be told this will all change we are commissioning a new home ect ect. For nothing to have changed in the whole year it has been opened. 

Lovely residents who deserve more and for a fraction of the cost. 

Having worked at this home a while, i have seen lots of staff leave. This is because of how the managment treat the staff, and the fact the place is so understaffed for a "distinction" care home. What a joke! Every care staff member is stressed and want to leave, the only happy people working in this place are the 3 high horse rude manager's, cleaners and the maintance team. I have seen how managers approach staff and myself have felt absolutely downgraded when spoken to by any of them.  The lack of support is unreal. When i applied for this job i thought it would be brilliant but boy was i wrong. Avoid this place unless you want to be ridden with mental health problems and STRESS! Also be aware to be phoned up on your days off and guilt tripped if you do not go on! Not to mention the manager's watching staff on cameras all the time! Where is the respect it is pathetic and i generally feel sorry for all the residents and staff. Residents are not getting the standard of care provided AT ALL. 

A typical shift consists of being short staffed, being expected to do the work load that is meant to be for a lot more care staff, working on your own looking after 26 residents on one floor with various needs, as well as going to other short staffed floors to help. Cleaning the whole care home. Be complained too by residents because you are short staffed. Training is not good enough, and is all online apart from 1 day, for people brand new to the care industry this is just not good enough. I have met the manager twice in my whole employment. You don’t have supervisions or appraisals. And we had to beg for a staff meeting. You are paid poorly for the amount of work you do, and the residents pay an awful lot of money to live there. The building is beautiful, and modern with good facilities and i suspect that is what the residents are paying for, not investing in training or the staff. I would not recommend working here to anyone. 

It’s very stressful very understaffed and use agency whom haven’t done care before.
Resident are using flat absorbing mats for pads as the home doesn’t have any when this is reported nothing is acted, they have no wipes gloves, night staff have had to go buy baby wipes and gloves so all staff can preform personal cares.
Management stick with management and as long as everything looks good on paper that’s all that matters, actually very heartbreaking, meals for downstairs residents are perfect then upstairs it’s lacking and get given left overs from downstairs, residents don’t get a choice in meals on the dementia unit, but as long as it looks good on paper management need to get out off there offices and sort it out instead of demanding staff document even if it hasn’t been done.

What is the best part of working at the company?
Lovely company to work for friendly and welcoming staff
 As activity co ordinator enjoyed helping clients to maintain privacy, dignity, health and wellbeing 
Assisting the experience person centred planning to achieve goals  and try new adventures, and reminiscing activities from the past, present and future to enhance memory, body and mind also welcoming and including family and friends to join in the fun .

What is the most stressful part about working at the company?
End of life care could be challenging 


What is the work environment and culture like at the company?
Diverse and non discriminatory 

What is a typical day like for you at the company?
Planning events including people to join in activities on a daily basis to promote independence

The managers in this home really let this care home down. Staff are run ragid and managers pile more stress onto staff by giving them negative comments. The place is so understaffed its unsafe for the residents.  The residents are paying so much and not receiving the quality of care they should be getting. Managers spy on staff during the day in their offices from the cctv cameras instead of helping where is needed. Its such a shame its run like this as this home has potential to be brilliant with the right number of staff and proper management.  Staff are leaving constantly - hence the job advertisements constantly. You are always rung up on days off expected to cover shifts. Its a very stressful environment.  

What is the best part of working at the company?
The residents are lovely and the care homes are stunning manger always at the other end off the phone 

What is the most stressful part about working at the company?
I work nights and it’s full on very busy but I do also have a great team I work along side 

What is the work environment and culture like at the company?
Both amazing I have only been working for the company 13 months 

What is a typical day like for you at the company?
I only work nights so from 7pm till 7am so I can’t really say but we have lots off activities hair dresses to and a cinema room 2 beers also

I moved from a large corporate care company to Yorkare, prior to starting I was worried had I made the right decision…. I can 110% confirm I have. Management are approachable, friendly and committed to providing both staff and Residents with the best support in a luxurious environment. Directors are heavily involved and very approachable with such dedication to their homes, I am listened to and my ideas are appreciated and implemented where needed. 
Work/home life balance is encouraged. 
The probation period and induction is very robust and supportive in my development. 

I've worked for the company for a year and it is hard at times but it is worth it. The company expect high quality care, so expect to work hard, but feel proud of your work afterwards. It's all about the residents, what else is the job about? I have met managers and directors, who are open and welcoming, but they still have a job to do. It is nice to know that the residents quality of life comes first. It is a shame some staff leave, but not every job is for them. I've met some lovely staff and they have a genuine passion for caring, and these are the people I am proud to work with. 

Management terrible and rude and definitely tories. Don’t give a flying toss about staff or residents. Only money. Tell you everything you wanna hear to suck you in and make you stay then do the exact opposite of what they said, or just nothing at all! So much gets reported to them about residents needs and well-being and nothing ever gets done. No staff and running off agency (who aren’t much better themselves, they only use them cos they’re the cheapest) which amongst all the mess has lead to serious neglect and numerous staff leaving. 
Wouldn’t recommend working here at all 


Top Job Titles	Average salary
Senior care assistant 88 salaries reported	£14.51 per hour
Care assistant 81 salaries reported	£12.93 per hour
Chef 32 salaries reported	£13.99 per hour
Domestic assistant 39 salaries reported	£12.36 per hour
Head chef 7 salaries reported	£15.60 per hour

Working at Yorkare Homes: company overview and reviews

Yorkare Homes

Yorkare Homes ratings

Popular jobs at Yorkare Homes

Salary satisfaction

Jobseeker tools

Employer Tools

Browse

Stay Connected